Senior Vice President, Corporate Affairs
Senior Vice President, Government Affairs
Senior Vice President, Member Development
Vice President, Marketing & Technology
Vice President, Public Affairs
Vice President, Finance
Vice President, Membership
Vice President, Operations
Kristen leads the development and promotion of educational events, products/services, and knowledge resources to benefit member companies. She serves as the staff liaison or staff strategic resource to more than ten association committees and two of the boards of directors governing NAMIC.
She joined NAMIC in 2002 as Property Casualty Conference Marketing Manager in the Member Services department. In 2004, Kristen was promoted to Director, in 2007 to Assistant Vice President, in September 2009 to Vice President, and in 2017 to Senior Vice President. Under her leadership educational programs have grown by 31 percent and reached a level of consistent profitability with overall attendee satisfaction averaging more than 95 percent each year and a Net Promoter Score of 74.18. Virtual participation has developed into 30,000+ members served in 2017 with a variety of certification programs offered. In 2012, Connect Magazine recognized Kristen as a “40 Under 40” in the meetings industry. Prior to joining NAMIC, Kristen began her insurance career as a property claims adjuster with Citizens Insurance (a member of the Hanover Group).
She holds a Bachelor of Science degree from Indiana State University in Public Relations with an emphasis in Marketing. In 2007, Kristen achieved certification from the Institute for Organizational Management specializing in association management. She also holds the Business of Meetings strategic management certification.
Kristen is a member of American Society of Association Executives (currently a board member for the Indiana Society of Association Executives), Meeting Planners International, and American Marketing Association. She has served on industry advisory councils for Associated Luxury Hotels International and Marriott Hotels & Resorts International.
Contact NAMIC Staff
3601 Vincennes Road
Indianapolis, IN 46268