About The Event
WE’RE HEADING TO ORLANDO IN 2027
Registration for NAMIC’s 132nd Annual Convention will open soon. Join us in September 2027 for education, fellowship, and networking with mutual insurance company leaders. Learn about the latest issues impacting the insurance industry and what to expect on the horizon. Be a part of the time-honored tradition of convention as we gather in Orlando to celebrate the strength of the mutual insurance industry.
Registration Fees
Registration information will be available soon. Please check back for more information.
Registration Confirmation
You will receive a detailed email confirmation upon successful completion of the registration process for this event; please make sure to enter a valid email address on the registration form. If you have any questions regarding your registration, please e-mail events@namic.org or call (800) 336-2642.
To ensure you don’t miss out on important updates, we kindly ask you to add our email address events@namic.org to your email whitelist. This small step will help make sure our emails reach your inbox instead of ending up in your spam folder. This is usually accomplished by adding our email address to your email program’s ‘Contacts’ or ‘Safe Senders’ list.
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Registration Cancellations
All cancellations must be submitted in writing to registrar@namic.org.
The following cancellation rules apply to event registrations only. Please see sponsor and exhibitor service agreements for applicable rules regarding these items.
Cancellations on or Before July 26, 2027
Cancellation requests received in writing between the time of registration and 31 days prior to the first scheduled day of the event: Event registrations can be transferred to another individual at no cost or refunded minus a $50 cancellation fee. Optional activities and guest registration fees will be refunded minus a $10 cancellation fee per activity/guest.
Cancellations After July 27, 2027
Cancellation requests received within 30 days of the first scheduled day of the event: NAMIC will not refund registration fees. All optional activity registration fees are nonrefundable. However, all registrations, including those for optional activities, can be transferred to another individual at no cost.
ADA Accommodations
In accordance with Title III of the Americans with Disabilities Act, we invite all registrants to advise us of any disability and any requests for accommodation to that disability. Please submit your request as far as possible in advance of the program.
Sunday, September 27, 2026
7:30 am
4:30 pm
Optional Workshop: Directors’ Bootcamp
Requires Advance Registration Head out to Convention early to join us for Directors’ Bootcamp. Whether your board members are new to governance, new to insurance, or just need a refresher, this event is a valuable investment in your company’s future. Directors’ Bootcamp attendance is the first step in earning the Mutual Insurance Director (MID) certification. You can add this event to your Convention registration, or if you’d like to register your board to attend only the Directors’ Bootcamp courses, click here to register them separately. Please note: this event is only open to NAMIC member primary insurance carriers.
Sunday, September 27, 2026
7:30 am
6:30 pm
Registration and Event Information Desk
The NAMIC Event Information Desk is the central location for getting your questions answered and picking up pre-registered attendee packets.
Sunday, September 27, 2026
8:00 am
3:00 pm
Exhibitor Set-Up
Exhibitors are welcome to setup their booths during this time.
Sunday, September 27, 2026
11:00 am
5:30 pm
Optional Activity: Cog Railway
The Pikes Peak COG Railway in Colorado Springs is nothing short of breathtaking and awe-inspiring. As the train chugs its way up to the summit of Pikes Peak, passengers are treated to an unforgettable journey through the rugged and scenic landscapes of the Rocky Mountains. As the altitude rises, and as the train reaches the summit, the panoramic views from the peak are simply astonishing. Opportunities are given to capture cherished memories with photographs.
The cost of this activity is $219.
Sunday, September 27, 2026
11:00 am
5:30 pm
Optional Activity: Pikes Peak Off Road
This historic sightseeing adventure is a great way to enjoy the Pikes Peak region. Our entertaining and informative cowboy guides will take you through time along the foothills of Pikes Peak, highlighting amazing scenery and some of Colorado Springs’ most famous historical sights. Attractions include North Cheyenne Canyon, Helen Hunt Falls, the Short Line Railroad and its 100-year-old tunnels, Old Colorado City, Manitou Springs (Subject to time limitations), and the spectacular red rock park Garden of the Gods. In our open-air Jeeps, your photo opportunities are unobstructed. This tour is approximately 70% paved roads and 30% dirt. The Foothills & Garden of the Gods tour is a fantastic overview of the area.
The cost of this activity is $386.
Sunday, September 27, 2026
11:30 am
4:30 pm
Going Wild for NAMIC PAC at the Denver Zoo
Admission is $150 in support of NAMIC PAC Kick off NAMIC’s Annual Convention with an unforgettable afternoon at the Denver Zoo, which features more than 3,000 animals across 450+ species. This Roar-ing event includes admission to the Zoo, a buffet lunch, a premium bar, an opportunity to feed the stingrays, and several special animal ambassadors meet-and-greets. Round-trip transportation to and from the Zoo will also be provided, making it easy to sit back, enjoy the experience, and connect with colleagues along the way. To RSVP or if you have any questions, please contact PAC Director Ingrid Gremillion at igremillion@namic.org
Sunday, September 27, 2026
4:15 pm
5:00 pm
VIP Reception
By Invitation Only
This reception will help you kick off the 131st Annual Convention with an exclusive, invitation-only VIP Reception. Join us Sunday evening prior to the Welcome Reception hosted by the NAMIC Chair where you can mix and mingle with NAMIC board members, past chairs, Convention planning committee members, and leading sponsors at this special event.
Sunday, September 27, 2026
5:00 pm
6:00 pm
Executive Happy Hour
By Invitation Only
Sunday, September 27, 2026
6:00 pm
7:30 pm
Welcome Reception Hosted by the NAMIC Chair
Enjoy a warm welcome to Denver and connect with your peers at NAMIC's opening event. If you'd like to purchase a ticket for a non-registered guest, please refer to the Edit link in your registration confirmation email.
Sunday, September 27, 2026
7:30 pm
10:00 pm
Keys and Cocktails with NAMIC PAC
Admission is $150 in support of NAMIC PAC Hosted on-site at the Gaylord Rockies Resort & Convention Center following the Welcome Reception, the evening will feature a buffet dinner, live entertainment, and two dueling, signature bar experiences: an Old-Fashioned Bar and a Margarita Bar. Talented dueling pianists will take your requests and create our soundtrack for the evening, bringing your favorite songs to life throughout the night. Come and enjoy great food, creative cocktails, and the opportunity to connect with colleagues. To RSVP or if you have any questions, please contact PAC Director Ingrid Gremillion at igremillion@namic.org
Monday, September 28, 2026
7:30 am
9:00 am
Prayer Service and Breakfast
Optional Ticketed Event
Start Convention with this optional, non-denominational worship service and continental breakfast. Enjoy fellowship and a thought-provoking address.
Monday, September 28, 2026
7:30 am
9:30 am
Attendee Breakfast
Monday, September 28, 2026
7:30 am
5:00 pm
Registration and Event Information Desk
The NAMIC Event Information Desk is the central location for getting your questions answered and picking up pre-registered attendee packets.
Monday, September 28, 2026
7:30 am
6:00 pm
Networking With Exhibitors
Monday, September 28, 2026
9:00 am
2:00 pm
Optional Activity: Red Rocks & Beyond Hike
Begin with a guided visit to Red Rocks Park & Amphitheatre, including time to explore the museum perched above the iconic stage. From there, enjoy a 1.2-mile easy-to-moderate hike through the surrounding red rock formations, with knowledgeable guides sharing stories of the park’s geology, natural beauty, and history. Following the hike, continue through the foothills with a scenic pass along the Lariat Loop National Scenic Byway, stopping at Lookout Mountain for sweeping views of the Front Range and the Denver skyline. The experience concludes with time to explore the charming town of Golden, before returning to the hotel.
The cost of this activity is $317.
Monday, September 28, 2026
9:30 am
11:00 am
NAMIC Welcome and Opening Keynote With Peyton Manning
Join us for the official kickoff to NAMIC’s 131st Annual Convention. First, we’ll hear from Neil Alldredge, NAMIC’s president and CEO.
Then, we’ll welcome two-time Super Bowl-winning quarterback, five-time NFL MVP, and pro football Hall of Famer, Peyton Manning. Manning will provide insights on how to build winning cultures, navigate pressure, and perform at the highest level, on and off the field.
Monday, September 28, 2026
11:00 am
1:00 pm
Attendee Lunch
Monday, September 28, 2026
11:30 am
1:00 pm
NAMIC Certification Award Ceremony Lunch
By Invitation Only
Monday, September 28, 2026
11:30 am
1:00 pm
NAMIC PAC Board of Trustees Lunch
By Invitation Only
Monday, September 28, 2026
1:00 pm
1:45 pm
Power Session: A Fireside Chat on Legal Issues Facing the Industry
Legal issues continue to shape the property and casualty insurance landscape. Join industry legal leaders for a fireside chat exploring emerging challenges, regulatory developments, litigation trends, and the implications for carriers in an evolving risk environment.
Monday, September 28, 2026
1:45 pm
2:00 pm
Networking Break
Monday, September 28, 2026
2:00 pm
2:45 pm
1. NAMIC Peer Investment Analysis 2025-2026 Update: How Do Things Stand?
This session will explore highlights of the recent NAMIC PIPES report and other related industry investment data. The session will assess how the industry’s investment performance has evolved over time and some reasons for that evolution. The presenters will also evaluate key enterprise risk characteristics for the industry. These insights can provide benchmarks for attendees to consider for their own portfolios and enterprise risk management efforts. Finally, the session will discuss selected economic indicators and capital markets data to gauge current and future trends that can impact insurance asset management.
Monday, September 28, 2026
2:00 pm
2:45 pm
2. AI – Practical Implementation and Successes
Artificial intelligence dominates insurance conversations, yet many carriers struggle to move beyond pilots and proofs of concept. This session cuts through the noise by focusing on where AI is delivering measurable value today and where it continues to fall short. Drawing on real-world transformation and core system modernization efforts, this session explores how insurers are embedding AI into underwriting, claims, and operational workflows. Attendees will learn how to identify high-impact use cases, avoid common implementation pitfalls, and integrate AI into environments without disrupting core operations. The session will also address a critical reality: Not every problem should be solved with AI. Understanding when traditional rules engines, structured workflows, or human judgment outperform AI is key to achieving sustainable results.
Monday, September 28, 2026
2:00 pm
2:45 pm
3. Inside Washington
This session qualifies for one MID CE credit for certified Mutual Insurance Directors.
With more than two decades of experience in Washington’s political circles, Jimi Grande, NAMIC’s senior vice president of federal and political affairs, will provide an update on NAMIC’s current advocacy efforts in the nation’s capital. The session will provide an insider’s look at how the realities of the new Washington — Trump 2.0, and single party control with historically narrow majorities — impact policy issues consequential to the insurance industry. He’ll also discuss the upcoming midterm elections.
Monday, September 28, 2026
2:00 pm
2:45 pm
4. Managing the Insurance Clock: Navigating Underwriting Cycles Over Time
This presentation will explain how insurance markets move through recurring underwriting cycles using the Insurance Clock framework. It will show how capital availability, competition, and loss events drive markets from hard conditions with strong pricing to soft markets with excess capacity and weaker discipline. The presentation will highlight why cycles persist despite industry awareness, including capital inflows, incentives for growth, and delayed loss recognition. Attendees will be presented with historical examples that will illustrate these dynamics across decades. These examples will also emphasize that different lines of business experience their own sub-cycles. Successful insurers and reinsurers manage this cycle strategically, maintaining discipline in soft markets and deploying capital when conditions harden.
Monday, September 28, 2026
2:45 pm
3:00 pm
Networking Break
Monday, September 28, 2026
3:00 pm
3:45 pm
1. The Mutual Factor: 2026 Insights into Mutual Company Performance and Consumer Sentiment
This session qualifies for one MID CE credit for certified Mutual Insurance Directors.
The Mutual Factor, sponsored by Aon, features key mutual insurance industry performance metrics benchmarked against stock insurers and the property/casualty insurance industry overall. The report also breaks down performance by region for mutual insurers. Join this timely session to go beyond the 2026 report as representatives from NAMIC and Aon will review highlights from the report and provide insights on what the metrics mean for NAMIC members. The session will also share takeaways from the recently conducted survey on opinions and insurance buying patterns of businesses.
Monday, September 28, 2026
3:00 pm
3:45 pm
2. Severity Trends in Casualty
Projecting loss trends in the post-COVID environment has become increasingly complex due to frequency distortions, delayed claims development from courtroom backlogs, and a sustained inflationary cycle from 2021 through 2024. At the same time, social inflation and legal system abuse continue to pressure loss costs, with only incremental tort reform achieved in select jurisdictions. This session will break down these evolving dynamics and assess their implications across key casualty lines, including commercial auto, personal auto, general liability, and umbrella/excess casualty. Attendees will gain practical insights to better evaluate severity loss trends, refine pricing assumptions, and strengthen reserve analysis in today’s environment.
Monday, September 28, 2026
3:00 pm
3:45 pm
3. Trends in Underwriting and Claims Fraud
Insurance fraud is evolving rapidly, driven by emerging technologies, organized crime, and increasingly sophisticated schemes across the policy lifecycle. This session explores today's most significant fraud trends — from staged losses and underwriting fraud to deepfakes, synthetic identities, and AI-generated documents — while examining their impact on insurers and policyholders. Through data-driven insights, real-world examples, and expert perspectives, attendees will discover how advanced analytics, aerial imagery, artificial intelligence, and modern fraud detection strategies are helping insurers identify suspicious activity earlier, strengthen investigations, and improve underwriting and claims outcomes.
Monday, September 28, 2026
3:00 pm
3:45 pm
4. Where AI Can’t Compete
Artificial intelligence is rapidly transforming the way organizations analyze information, make predictions, and streamline complex workflows. As powerful as these tools are, they also raise an important question: Where does technology stop and human judgment begin? In many of the most important moments at work, navigating uncertainty, making ethical decisions, communicating difficult information, or building trust with clients and colleagues, the capabilities that matter most remain deeply human. This session explores the critical skills that technology cannot replicate: sound judgment, emotional intelligence, ethical reasoning, and the ability to navigate complex human dynamics. Drawing from behavioral science, leadership development, and real-world facilitation experience with professionals in high-stakes industries, participants will explore how these human capabilities complement AI rather than compete with it. Attendees will leave with practical frameworks for strengthening the skills that remain essential in an increasingly automated world.
Monday, September 28, 2026
3:45 pm
4:00 pm
Networking Break
Monday, September 28, 2026
4:00 pm
4:45 pm
1. Succession Planning
This session qualifies for one MID CE credit for certified Mutual Insurance Directors.
Succession planning today must move beyond the CEO to protect mission-critical roles in an era of rapid workforce change. This session will equip mutual insurance leaders with proactive frameworks to modernize their approach, addressing generational shifts and new capability demands. By focusing on both emergency succession and long-term talent development, participants will learn to identify future-ready skills and build deeper leadership benches. Attendees will leave with practical, ready-to-use resources to create resilient systems that balance continuity with adaptability, ensuring their organization remains prepared for both planned and unexpected transitions.
Monday, September 28, 2026
4:00 pm
4:45 pm
2. Surplus Notes: A Strategic Lever in Insurance Capital Management
This session will explore how surplus notes support capital management in the property/casualty insurance industry. Surplus notes are hybrid securities, often treated as debt for tax purposes but as statutory surplus by insurance regulators and substantially equity by AM Best, making them a valuable tool for insurers seeking to strengthen their balance sheets while maintaining operational flexibility. During the session, industry executives and issuers of surplus notes will discuss the structure, regulatory treatment, and strategic uses of surplus notes. Panelists will share their perspectives on current market trends, investor appetite, and how surplus notes compare with other forms of capital such as traditional debt or equity. Real-world case studies and transaction examples will illustrate how insurers have successfully leveraged surplus notes to meet capital requirements and fund expansion. Attendees will gain practical insights into when surplus notes are most effective, the risks and benefits involved, and how evolving regulatory and market conditions may shape future use. This session is designed for insurance professionals, investors, and advisors interested in capital strategy and regulatory finance.
Monday, September 28, 2026
4:00 pm
4:45 pm
3. Parametric Insurance Has Changed: From Bespoke Product to Rapid Recovery Feature
Parametric insurance is evolving from a specialized, standalone product into a rapid recovery feature that can complement traditional insurance. This session will explore what parametric insurance was, what it is becoming, and why that evolution matters for mutual, regional, and farm bureau insurers. Using hail as a timely example, the session will examine how predefined payments and reinsurance capacity can help accelerate policyholder recovery, address growing protection gaps, give mutual insurers access an alternative source of capital, and create new capabilities without replacing traditional coverage.
Monday, September 28, 2026
4:00 pm
4:45 pm
4. Risk Management and Data Privacy Impacting 3rd and 4th Party Risks
This session will explore the evolution of data privacy risks and how third- and fourth-party exposures present different challenges to data privacy. As entities shift "risk" to third parties, what happens when those entities are compromised? Who is at fault? Who is responsible for notification? What are the implications or issues if named in a lawsuit?
Monday, September 28, 2026
4:45 pm
6:00 pm
Networking Reception
Network with vendors who specialize in serving the property/casualty insurance industry while enjoying a reception.
Monday, September 28, 2026
5:30 pm
6:30 pm
NAMIC PAC Thank You and Diamonds at Dusk Reception
This year, NAMIC PAC is combining two beloved NAMIC PAC traditions, their Thank You Reception and Diamonds & Champagne event, into one exclusive evening celebration. Celebrate the evening with sparkling cocktails, conversation, and connection, along with the chance to win a stunning 14K yellow gold diamond necklace generously donated by Jewelers Mutual. Guests may purchase tickets for $100 each in support of NAMIC PAC. As a thank you for your support, admission to this special reception is complimentary for 2026 NAMIC PAC contributors. To RSVP or if you have any questions, please contact PAC Director Ingrid Gremillion at igremillion@namic.org
Monday, September 28, 2026
6:30 pm
9:00 pm
NAMIC Leadership Reception and Dinner
By Invitation Only
Tuesday, September 29, 2026
7:30 am
9:30 am
Attendee Breakfast and Bagel Bar
Tuesday, September 29, 2026
7:30 am
2:00 pm
Registration and Event Information Desk
The NAMIC Event Information Desk is the central location for getting your questions answered and picking up pre-registered attendee packets.
Tuesday, September 29, 2026
7:30 am
3:45 pm
Networking with Exhibitors
Tuesday, September 29, 2026
9:30 am
10:30 am
Tuesday Keynote: A Conversation With Reince Priebus and Terry McAuliffe
Join us for the Tuesday morning Main Stage session, which will include an exclusive conversation with Reince Priebus and Terry McAuliffe.
Tuesday, September 29, 2026
10:45 am
11:30 am
1. Catching the Signals Along the Way: Preventing Ransomware Claims
Ransomware attacks rarely begin with encryption — they start with early cybersecurity breakdowns like exposed credentials, vulnerable systems, and access sold on criminal marketplaces. In this session, Eric Hendricksen, Thomas Nance, and Sidd Gavirneni trace how a single phishing email turns into stolen credentials, how those credentials get sold on criminal marketplaces, and how that access ultimately becomes a ransomware claim. They'll dive into dark-web monitoring and threat intelligence, and highlight how AI is changing both the sophistication of phishing attacks and the defenses against them. Attendees will leave with a clearer picture of how these attacks actually unfold — and where insurers have a chance to catch them earlier.
Tuesday, September 29, 2026
10:45 am
11:30 am
2. Winning the Talent War Without Silicon Valley Pay
Mutual insurers often assume their challenge with talent is attracting people — but the real issue is developing them. In today’s market, top talent chooses organizations that offer growth, modern tools, and meaningful career paths — not just compensation. This session reframes talent as a core business strategy, not an HR function. Panelists will share how leadership accountability, intentional upskilling, and partnerships — such as rotational internship programs, early-career pipelines, and industry initiatives — can transform talent into a competitive advantage.
Tuesday, September 29, 2026
10:45 am
11:30 am
3. Encouraging Younger Generations Toward Insurance Companies
This session qualifies for one MID CE credit for certified Mutual Insurance Directors.
The insurance industry isn’t losing the talent war because Gen Z doesn’t want stable, meaningful careers — it’s losing because younger professionals don’t know what insurance actually is. This session explores how forward-thinking agents and organizations are reframing insurance as a people-first, tech-enabled, impact-driven profession by telling better stories, showing up where young talent is, and building early, visible pathways into the industry. Using real examples — like agencies recruiting through Instagram instead of career fairs, partnerships with high schools and universities, and internship programs— this session breaks down what’s working now and what any agency can realistically implement to attract, train, and retain the next generation of insurance professionals.
Tuesday, September 29, 2026
10:45 am
11:30 am
4. Solutions Fastpitch
This session offers attendees the chance to hear from a range of companies presenting their latest innovations, technologies, and services designed to enhance the efficiency, performance, and growth of insurance companies. Attendees can ask questions during the session and engage with vendors one-on-one afterward.
Tuesday, September 29, 2026
11:30 am
1:00 pm
Attendee Lunch
Tuesday, September 29, 2026
11:30 am
1:00 pm
NAMIC PAC VIP Lunch
Join NAMIC PAC for an exclusive VIP luncheon featuring veteran political strategists and former party leaders Reince Priebus and Terry McAuliffe. Together, Priebus and McAuliffe will engage in a lively bipartisan discussion on today's political environment, examining key policy debates, legislative priorities, and political dynamics shaping Washington, D.C. They'll also share their outlook on the 2026 midterm elections, highlighting the key races to watch, the issues driving voters, and what the results could mean for the balance of power on Capitol Hill. Tickets are $250 in support of NAMIC PAC. Benjamin Franklin Society ($2,500) and 1752 Society ($5,000) members receive complimentary tickets. To RSVP or if you have any questions, please contact PAC Director Ingrid Gremillion at igremillion@namic.org
Tuesday, September 29, 2026
12:00 pm
12:45 pm
Sponsor Theater: Pragmatico l AI Customer Panel
Tuesday, September 29, 2026
1:00 pm
1:45 pm
1. Managing Secondary Perils
For many regional and mutual insurers, secondary perils such as severe convective storms, wildfire, and winter weather represent the largest source of catastrophe volatility. Managing these risks requires more than simply running catastrophe models. This session will explore how insurers can identify secondary peril hotspots, interpret model results, and apply practical mitigation strategies across underwriting, portfolio management, and reinsurance purchasing. Attendees will gain insights into how evolving analytics and new data sources can support more resilient decision-making.
Tuesday, September 29, 2026
1:00 pm
1:45 pm
2. Reinsurance Economics and the Mutual Insurer: From Annual Placement Decision to Enterprise Strategy
Mutual insurers operate within a delicate financial ecosystem where policyholder surplus, underwriting discipline, and risk transfer through reinsurance interact to support long-term solvency and growth. This session will give attendees insights into how reinsurance costs impact this ecosystem, as a shift in reinsurance reverberates through the entire value chain — affecting capital allocation, underwriting appetite, policyholder pricing, and even industry consolidation.
Tuesday, September 29, 2026
1:00 pm
1:45 pm
3. Leading the Culture Behind Consistent Customer Service
This session qualifies for one MID CE credit for certified Mutual Insurance Directors.
Organizations across industries aspire to deliver excellent customer service, yet customers often experience inconsistency as they interact with different teams, processes, and partners. While individual departments may perform well, the overall experience can suffer when service approaches, priorities, and communication vary across the organization. Delivering consistent customer service requires more than well-designed processes, it requires leadership that fosters a shared culture, aligns teams around the customer experience, and creates accountability for service outcomes. This session will explore the role leaders play in shaping the culture behind consistent customer service. Participants will examine how customer friction often emerges at internal handoffs between teams or external partners, and how leadership decisions influence collaboration, ownership, and accountability across the organization. Through practical examples and a simple mapping approach, attendees will learn how leaders can identify customer pain points, uncover service breakdowns, and create the alignment needed to deliver a more consistent and effective customer experience.
Tuesday, September 29, 2026
1:00 pm
1:45 pm
4. The Mutual’s AI Playbook: Indiana Farmers Insurance on Competing Without Breaking Culture
Indiana Farmers Insurance's CEO Wes Sprinkle sits down with Santi Jaramillo of Pragmatico to talk about how a nearly 150-year-old mutual built an AI transformation that started with leadership culture and ended with associates rebuilding their own workflows. One underwriter compressed a 2-hour loss-run analysis to 5 minutes to answer an agent's question. An actuarial team got back 100+ hours they were spending writing pricing model code by hand. Every mutual CEO knows the tension: the nationals are pulling ahead with AI, but a careless rollout breaks the culture that lets you compete. IFI found a way through both.
Tuesday, September 29, 2026
1:45 pm
2:00 pm
Networking Break
Tuesday, September 29, 2026
2:00 pm
2:45 pm
1. Navigating a Soft Market
As the market cycle begins to shift towards softening, NAMIC member companies face new challenges in guiding their organizations. Successfully navigating a softening market requires diligent work to fully align core functions of an insurance company: pricing, reserving, risk selection, utilization of reinsurance, expense management, among others. All of these challenges come at a time when many organizations are also looking to grow — further fueling the challenges in competing in the marketplace. This session will aim to discuss the importance of fully aligning a cross-functional team from across an organization to structure and execute a strategic plan to navigate the current market cycle.
Tuesday, September 29, 2026
2:00 pm
2:45 pm
2. Regulation of Predictive Models
This session qualifies for one MID CE credit for certified Mutual Insurance Directors.
As state regulators move from "wait and see" to active enforcement, the burden of algorithmic transparency is shifting. Insurers can no longer treat third-party models as "black boxes." This session explores the rise of compliance by design, detailing how leading data vendors are proactively integrating bias testing, model passports, and explainability into their core products.
Tuesday, September 29, 2026
2:00 pm
2:45 pm
3. Delivering on the Promise: How Operational Excellence Drives Policyholder Satisfaction
Property and casualty carriers of every size have an opportunity to deliver white-glove service, but only if their teams aren’t buried in manual processes. This presentation explores how artificial intelligence and advanced technology tools can automate routine tasks like claims triage, document processing, and policy inquiries, freeing staff to focus on what matters most: direct, personalized customer engagement. Attendees will learn practical strategies for deploying these tools to reduce administrative burden, accelerate response times, and empower teams to build deeper policyholder relationships. The result is a high-touch service experience that sets your organization apart from the competition.
Tuesday, September 29, 2026
2:00 pm
2:45 pm
4. Risk Management Programs at Universities
Universities play a critical role in developing the next generation of insurance and risk management professionals, yet finding and cultivating future executive talent remains an ongoing challenge for the mutual industry. This session will bring together leaders from top risk management programs to explore how curricula, internship pipelines, and emerging skill sets, such as artificial intelligence literacy, are evolving to meet industry needs. Panelists will discuss what today’s students care about most, how they make career decisions, and where the insurance industry is winning or losing the competition for talent. Attendees will gain practical insights on how to better engage with academic programs, strengthen recruitment strategies, and create training pathways that improve retention and long-term career development.
Tuesday, September 29, 2026
2:00 pm
5:00 pm
Optional Activity: Giddy Up, Cowboy
Step into the spirit of the American West with a memorable two-hour horseback ride through the scenic landscapes of Cherry Creek State Park. This immersive trail ride winds through thick cottonwood groves, open prairie, and swampy lowlands, with unforgettable crossings at two points along the river. Along the way, guests will experience Colorado’s natural beauty from the saddle, guided by experienced wranglers who ensure a safe, relaxed, and authentic ride.
Restrictions: Max weight of 265 per person. Cannot be pregnant.
The cost of this activity is $337.
Tuesday, September 29, 2026
2:45 pm
3:45 pm
Afternoon Social and Exhibitor Prize Drawings
Join us during our final activity in the Exhibit Hall, an afternoon social. Attendees can enjoy snacks and learn who has won exhibitor prize drawings. Also, find out the winner of the Vacation Grand Prize drawing.
Tuesday, September 29, 2026
3:45 pm
4:45 pm
NAMIC PAC Silent Auction Closing Reception
Tuesday, September 29, 2026
5:00 pm
8:00 pm
Optional Activity: Brew Master for the Day
Step inside one of Denver’s most unique brewery spaces for an unforgettable behind-the-scenes experience. Guests will enjoy a private guided tour of the iconic FlyteCo Tower, exploring its unique history and brewery space. Then, they'll take part in a hands-on brewing experience led by expert brewers, learning the craft from grain to glass. Over the course of 1.5 to 2 hours, guests will actively participate in the brewing process. The experience wraps up with a curated tasting, sampling fresh brews while soaking in the atmosphere of this one-of-a-kind venue.
The cost of this activity is $148.
Wednesday, September 30, 2026
7:15 am
9:00 am
Mutual Insurance Director Certification Roundtable Breakfast
By Invitation Only
Certified Mutual Insurance Directors are invited to participate in a roundtable discussion on current issues. The NAMIC MID certification demonstrates commitment to mutual values, ongoing education, and boardroom excellence. To become certified, individuals must enroll, attend MID curriculum courses in person, and pass the certification exam with a score of 70%.
Wednesday, September 30, 2026
7:15 am
9:00 am
Mutual Insurance Professional Certification Roundtable Breakfast
By Invitation Only
Certified Mutual Insurance Professionals are invited to participate in a roundtable discussion on current issues. The NAMIC MIP certification demonstrates commitment to mutuality, competency, and operational excellence in the industry. To become certified, individuals must enroll, complete the MIP self-study curriculum, attend a NAMIC in-person event, and pass the certification exam with a score of 70%.
Wednesday, September 30, 2026
7:15 am
9:00 am
Property Casualty Conference Senior Executives Roundtable Breakfast
By Invitation Only
Senior executives and future leaders from NAMIC Property Casualty Conference member companies are invited to join us for a roundtable discussion on issues impacting their businesses. Attendees will have the opportunity to suggest topics and lead discussions in small groups based on company size.
Wednesday, September 30, 2026
7:15 am
12:00 pm
Registration and Event Information Desk
The NAMIC Event Information Desk is the central location for getting your questions answered and picking up pre-registered attendee packets.
Wednesday, September 30, 2026
9:30 am
11:00 am
Closing Keynote With Mick Ebeling
Mick Ebeling, CEO of Not Impossible Labs, Fortune World's 50 greatest leaders honoree, 3x TIME best inventions recipient, and Muhammad Ali Humanitarian Award recipient, will take the stage to challenge how we rethink the concept of "impossible", revealing how organizations can overcome limiting mindsets and foster a culture of innovation, purpose, and impact.
Wednesday, September 30, 2026
11:30 am
4:30 pm
Locked & Loaded: NAMIC PAC Edition
Admission is $200 in support of NAMIC PAC. Head to Kiowa Creek Sporting Club with NAMIC PAC for a sport-filled afternoon on a professionally designed sporting clays course that’s perfect for all experience levels. Whether you’re a seasoned shooter or have never picked up a shotgun, no prior experience is needed; just bring your competitive spirit and get ready to test your aim! Your experience includes a round of sporting clays with all needed gear and accessories, a BBQ lunch, and round-trip transportation. To RSVP or if you have any questions, please contact PAC Director Ingrid Gremillion at igremillion@namic.org
Wednesday, September 30, 2026
11:30 am
5:30 pm
Optional Activity: Mountain Tee Time Golf
Experience premier golf in Colorado at Saddle Rock Golf Course, where manicured fairways, strategically placed bunkers, and stunning mountain vistas set the stage for an exceptional round. Known for its inviting layout and outstanding conditions, Saddle Rock delivers both a fun and rewarding experience for golfers of every ability, perfect for a memorable day on the links.
The cost of this activity is $317. Club rental is an additional $75.
Wednesday, September 30, 2026
6:00 pm
9:00 pm
Cleared for Takeoff: Closing Celebration at Wings Over the Rockies
Wrap up Convention in unforgettable fashion at the iconic Wings Over the Rockies Air & Space Museum – where innovation, history, and connection take flight.
Enjoy exclusive after-hours access to a remarkable collection of aircraft and aerospace exhibits, paired with exceptional food and beverage experiences, live music, and an atmosphere designed for both meaningful conversation and well-earned celebration. Whether you’re networking beneath the wings of aviation legends or taking in the museum’s awe-inspiring displays, this one-of-a-kind venue sets the stage for a truly memorable finale.
Join us as we close out Convention at full altitude – and set our sights on another year of momentum and success.
Location
- Orlando
- IN
Signia by Hilton Orlando Bonnet Creek and Waldorf offer guests an impressive collection of resort amenities. Guests can relax by the resort pools, float along the lazy river, enjoy championship golf or a spa experience, and explore 12 distinctive restaurants and lounges.
Meetings & Activities
All convention activities, meetings, and food functions will be held at the Signia by Hilton Orlando Bonnet Creek and Waldorf, making it the central hub for all activities.
Signia by Hilton Orlando Bonnet Creek and Waldorf
14100 Bonnet Creek Resort Ln
Orlando, FL 32821
Hotel
Signia by Hilton Orlando Bonnet Creek and Waldorf
Check-out: 11:00 am
Event Hotel Rate and Cut Off Date
NAMIC has contracted a room block at the Signia by Hilton Orlando Bonnet Creek and Waldorf. While the primary advantages of staying in NAMIC’s room block are the proximity to all convention functions and networking benefits, another indirect benefit is that NAMIC staff can assist you if you experience any problems with your reservation. Your participation in our group room block also helps to offset some of the meeting expenses that you would otherwise see in your convention registration fee.
Once you register for the Convention, you will receive a link in your confirmation email to make room reservations at the NAMIC group rate. The hotel block is filling up fast and availability to book a room at the group rate is limited. If you are unable to make a reservation, please email registrar@namic.org with your preferred arrival and departure dates to be added to the waitlist.
- Cutoff Date – August 27, 2027
- Cancel within 3 business days of arrival
- 4:00 p.m. check in and 11:00 a.m. check out
In addition to the room rate, you will also pay a $30 resort fee per night, which includes:
- Complimentary Wi-Fi access throughout the resort and public areas for up to 2 devices (excluding meeting space)
- Two (2) bottles of water daily
- Shuttle service to Walt Disney World® theme parks and Disney Springs®
- 15% off retails products at Waldorf Astoria Spa
- Access to Waldorf Astoria Golf Club practice facilities
- Access to the fitness center
- Lazy River Tubes for 4 people
- Kids 12 and under dinner included at Harvest Bistro w/ adult entrée purchase
Travel
Airport Information
The Signia by Hilton Orlando is 20 miles from the Orlando International Airport. There are a variety of ground transportation options available.
Parking
The Signia by Hilton Orlando offers valet parking for its guests at a rate of $60 per 24 hours with in and out privilege. Self-parking is also available at a rate of $40 per 24 hour period.
Note: Parking rates are subject to change. Please check the hotel website to confirm the parking rate before your arrival.
Check Back Soon…
Information about 2027 sponsorships will be available soon. Please check back for more information.
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