May 19 - 20, 2020 | St. Louis, Mo.

Agenda

NAMIC is following coronavirus updates to address the safety and well-being of its event attendees. This includes actively monitoring the most authoritative and responsible sources, such as the U.S. Centers for Disease Control and Prevention, the Food and Drug Administration, the World Health Organization, and other reputable sources. NAMIC is committed to continuing awareness and communication of current information from reliable sources in addressing developments related to events and travel related to the virus.

The U.S. Centers for Disease Control and Prevention has recommended cancelling all events consisting of 50 or more people for eight weeks, so we will not be hosting any NAMIC event scheduled March through May.

NAMIC Events Currently Postponed

  • CEO Roundtables | March 22-24, 2020
  • Personal Lines Seminar | April 20-22, 2020
  • Directors’ Boot Camp | May 4-6, 2020
  • Farm Mutual Forum | May 19-20, 2020

All registrants will be contacted regarding options for refund and/or registration credits. Sponsors will be contacted by the sponsorship development team.

While it is unclear how long company travel restrictions will last, social distancing will be practiced, and other effects on event attendance will continue in response to this outbreak, our hope is to be able to provide you with the opportunity to gather together again later this year when it’s safer to do so.

We are closely monitoring developments in COVID-19 for NAMIC events offered June through October.

  • Management Conference | June 28-July 1, 2020
  • Agricultural Risk Inspection School | July 21-23, 2020
  • Leadership Development Workshop | August 11-12, 2020
  • NAMIC’s 125th Annual Convention | September 20-23, 2020
  • Communications + Marketing Workshop | October 19-21, 2020

Our goal is to provide you with regular updates on event status and provide ample notice to adjust travel plans. We will provide an additional status update on the first and 15th of each month with updates also available on NAMIC.org.

Please refer to event registration confirmations and event registration pages for our cancellation policy if you decide for personal reasons to cancel attendance at any NAMIC event. If you are not able to join us, you will be able to access all presentations virtually. We appreciate your understanding.

Subject to change without notice

Monday, May 18
3:00 - 8:00 p.m.

Event Information Desk
Stop by the Event Information Desk to collect your event badge and meeting materials or just to say hi to NAMIC staff.

5:30 - 6:30 p.m.

Committee Dinner & Huddle

7:00 - 8:00 p.m.

Happy Hour

After a day of travel, gather for a drink or two to relax, connect, and catch up with old friends.
Tuesday, May 19
7:00 a.m. - 4:30 p.m.

Event Information Desk
Stop by the Event Information Desk throughout the event for help, directions, or guidance on maximizing your Forum experience.

7:30 - 8:30 a.m.

Buffet Breakfast
Start your day the right way. Enjoy a light breakfast buffet, grab a cup of joe, and take a few minutes to connect with fellow attendees.

8:30 a.m. - 4:30 p.m.

Solutions Showcase
Take advantage of the opportunity to explore the Solutions Showcase. This invaluable marketplace lets you connect with service providers and industry solutions experts.

8:30 - 8:40 a.m.

NAMIC Welcome
All of us at NAMIC are glad to have you here, and we hope you are ready to learn, explore, and grow with us. Expect to leave knowing a little more about NAMIC, along with some exclusive tips on maximizing your time at Forum.

TBD
NAMIC

8:40 - 9:00 a.m.

NAMIC Chairman Update
Get Forum off to a great start with an association and industry update from our chairman, Randy Druvenga. This brief overview will paint a picture of what’s ahead for the farm mutual industry and how your business may be impacted.

Randy Druvenga, PFMM
President
First Maxfield Mutual Insurance Association

9:00 - 10:00 a.m.

Keynote Address: Love, L.E.A.R.N., and Wet Cats: Creating a Service Culture
No matter what mutual you work for, your company is devoted to creating loyal customers and employees. This commitment requires each employee to put someone else's needs ahead of his or her own and provide unconditional customer service. However, when an irate customer, also known as a wet cat, comes along, that person can easily turn each of us into a difficult coworkers, make us want to tear unconditional service to shreds, and tempt us to leave the world of service behind.

A simple five-step method called L.E.A.R.N. can change all that. This address will review the L.E.A.R.N. method and demonstrate how identifying the types of wet cats that strike the most fear in us and practicing the steps in a safe and fun environment, can help customer service heroes prevail.

Andy Janning
Photographer. Speaker. Storyteller.
AndyJanningPhoto.com

10:00 - 10:20 a.m.

Munch and Mingle Break
Beat the midmorning munchies and chat with fellow attendees during a quick break.

10:20 - 11:50 a.m.

Peer-to-Peer Learning | Roundtable Discussions
The best teachers are often those who are walking in your shoes. Roundtable discussions give you an opportunity to join other farm mutual professionals to share knowledge, trade tips, and offer advice. The session will include interactive, engaging discussions focused on industry changes and emerging issues that allow you to talk about what you and your peers are facing and what you can learn from each other’s successes and challenges.

11:50 a.m. - 12:50 p.m.

Lunch
Power up for the afternoon ahead with a hot lunch buffet. You’ll have time to connect with fellow attendees and relax during this extended break.

12:50 - 1:50 p.m.

Educational Sessions

  1. PFMM Session: Claims Module
    PFMM Credit Qualifying Session
    This two-part session will examine how to develop a claims procedure and identify basic steps and related governance practices. The course will also cover the importance of claims file audits, customer service, and how to reclaim dollars after a loss (salvage, subrogation, and restitution). Case studies will provide real-life context throughout this session, which is required for those working toward the PFMM certification.

    Chris Feldt, PFMM
    Manager
    Heartland Mutual Insurance Company

  2. Errors and Omissions Coverage for Directors and Officers
    This session qualifies for one FMDC elective credit in the Management module
    This presentation will focus on liability topics for insurance companies, such as employment practices, insurance bad faith, and directors and officers. The session will begin with a refresher of basic liability elements and proceed to discussions of popular liability issues as well as the plaintiffs’ attorneys’ favorite tool – the Reptile Theory. A discussion of attitudes and process/procedural stumbling blocks that generate liability claims will follow. The session will close with real-life examples, including some drawn from NAMICO’s files – with suitable anonymity.

    Timothy F. Sullivan, RPLU
    President & CEO
    NAMIC Insurance Company, Inc.

  3. Employment Issues, Pitfalls, and Laws
    This interactive session is designed to provide managers the nuts and bolts of what's needed to function as a human resources division. It will explore best practices and pitfalls in recruiting, selecting, hiring, and terminating employees. The presenter will discuss employee handbook must haves and provide takeaways for how to start one. The session will end with a review of basic federal and state labor laws and discuss emerging trends and changes in the HR space.

    Megan Wonsmos, SHRM-CP
    Human Resources Business Partner
    IMT Insurance Company

  4. Tips for Terrific Talking
    Most of us harbor a fear of public speaking that ranks right up there with insects, heights, and attending the dentist. We’d do anything to avoid getting in front of a group and talking. Right? The reality is, we are all public speakers, and how we present ourselves and our message goes a long way in determining the quality of our relationships. Come learn the seven steps that’ll help you deliver presentations that get real results.

    Andy Janning
    Photographer. Speaker. Storyteller.
    AndyJanningPhoto.com

1:50 - 2:10 p.m.

Munch and Mingle Break
Grab a snack and chat with your peers or take a few minutes to relax before the next session.

2:10 - 3:10 p.m.

Educational Sessions

  1. PFMM Session: Claims Module - Continued
    PFMM Credit Qualifying Session
    This two-part session will examine how to develop a claims procedure and identify basic steps and related governance practices. The course will also cover the importance of claims file audits, customer service, and how to reclaim dollars after a loss (salvage, subrogation, and restitution). Case studies will provide real-life context throughout this session, which is required for those working toward the PFMM certification.

    Chris Feldt, PFMM
    Manager
    Heartland Mutual Insurance Company

  2. Insuring Industrial Hemp Operations
    This session qualifies for one FMDC elective credit in the Operations & Insurance module
    This session will begin with a review of the distinctions between hemp and cannabis. The presenters will discuss current state and federal legislation and the impacts these laws have on hemp growing and the effects on insurability. The discussion will include industrial hemp growing operations and exposures, as well as, how it differs from a processing operation for CBD oil to include unique exposures and coverages necessary to insure hemp operations. The presentation will conclude by looking at examples of typical property and liability losses and engage the audience using polling technology to make sure all questions are answered.

    Corey Rhoads
    Senior Agribusiness Underwriter
    SECURA Insurance

    Kevin Schock
    Senior Farm & Ag Underwriter
    SECURA Insurance

  3. They Did What? Dealing With Difficult Employee Issues
    Difficult employees can have a negative impact on your company culture and bottom line. This session will focus on how to deal with employee issues, including identifying and addressing performance issues and legalities that go along with that. It will also cover the best ways to empower leaders to coach, counsel, document and, if necessary, terminate employees.

    Megan Wonsmos, SHRM-CP, PHR
    Human Resources Business Partner
    IMT Insurance Company

  4. Business Communications and Your Personal Brand
    Professional norms are the unwritten rules of the modern office. Each time you follow them, you gain credibility; unfortunately, a misstep can have serious and unexpected consequences. The way you communicate with coworkers and/or clients on email, for example, can build trust or damage your integrity. This session will help you smooth out the wrinkles in your written communication and daily interactions so your work shines through.

    Amy Waninger, CPCU, CIDM, AIT, AIM
    CEO
    Lead at Any Level LLC

3:10 - 3:30 p.m.

Munch and Mingle Break
Grab a snack and chat with your peers during a brief break between sessions

3:30 - 4:30 p.m.

Educational Sessions

  1. Marketing Ideas for Your Farm Mutual – Panel Discussion
    This session qualifies for one FMDC elective credit in the Operations & Insurance
    Marketing is a must for all farm mutuals. But many farm mutual staffs believe they lack the technical expertise and resources to be successful.

    During this panel discussion, you will learn that you're not alone in the struggles of marketing your mutual insurance company. More importantly, you'll learn tips to make your mutual stand out in a crowded insurance marketplace. You'll get ideas to implement digital marketing tactics that align with your farm mutual's business goals and help your bottom line.

    Moderator: Dan McCue, AINS
    Digital Marketing Strategist
    Grinnell Mutual

    Bob Abens
    Secretary/Manager
    Humboldt Mutual Insurance Association

    Tabitha Beaman
    Director, Digital Marketing/Project Manager
    Barton Mutual Insurance Company

    Chris Ellis
    Senior Vice President & Chief Marketing Officer
    Berkley Re

    Sarah Wilderman
    Inspector, Director of Marketing & IT
    Heartland Mutual Insurance Company

  2. The Connected Farm and the Role of Cyber Insurance
    This session qualifies for one FMDC elective credit in the Operations & Insurance module
    This session will kick off with a high-level overview of the insurance industry's view of farm cyber exposure and correlate existing cyber coverages to specific exposures indicative to farms. Once a good understanding of farm cyber exposures has been established, the focus will shift to the current farm-specific cyber coverages and discuss how they work. Lastly, the presentation will review cyber marketplace best practices to show how the implementation of a farm-specific cyber product is achievable for farm mutuals and how they can offer this protection to farm owner policyholders.

    Branden Farley
    Reinsurance Associate Director – Cyber Risk
    Aon

  3. A Digital Transformation Lens for Underwriting and the Customer Relationship
    In the current era of digital transformation, we see unlimited possibilities for efficiency and overall improvements in underwriting roles, processes, and functions and even agent relationships. This session will provide attendees practical tips that can be applied to improve their underwriting processes, whether with automation or new ways to streamline manual processes. The discussion will also touch on the changes in the marketplace, what lies ahead, and the shift of the lens to focusing on the needs of the customer to improve overall satisfaction.

    Deborah Smallwood
    Owner
    Strategy Meets Action

  4. Network Like a Champ
    Networking is an essential skill for professionals at all levels. Our networks help us see coming trends, identify career opportunities, and show us a path toward reaching our goals and potential. Join this session to learn how building connections with your peers can help you move forward in your career.

    Amy Waninger, CPCU, CIDM, AIT, AIM
    CEO
    Lead at Any Level LLC

3:30 - 5:00 p.m.

State Association Connect (By Invitation)

Wednesday, May 20
7:00 - 8:00 a.m.

Buffet Breakfast
Start your day the right way. Enjoy a light breakfast buffet, grab a cup of joe, and take a few minutes to connect with fellow attendees.

8:00 a.m. - 4:30 p.m.

Solutions Showcase
Take advantage of the opportunity to explore the Solutions Showcase. This invaluable marketplace lets you connect with service providers and industry solutions experts.

8:00 - 9:00 a.m.

Educational Sessions

  1. PFMM Session: Loss Control Module
    PFMM Credit Qualifying Session
    This two-part session will examine how to develop a loss control program, including a review of basic inspection procedures and guidelines. Also covered in this course will be the process of estimating losses and establishing reserves as well as a review of plans for handling catastrophic events. Case studies will provide real-life context throughout this session, which is required for those working toward the PFMM certification.

    Chris Feldt, PFMM
    Manager
    Heartland Mutual Insurance Company

  2. Demystifying Cybersecurity Threat Management
    This session qualifies for one FMDC elective credit in the Operations & Insurance module
    This session will remove much of the mystery surrounding the what, why, and how of cybersecurity threat management. Focusing on the motto “think of cyber threats as your competitors,” this session will employ analogies to simplify and illustrate cybersecurity threat management practices, processes, and tools every enterprise can employ to protect its information, information technology infrastructure, and other assets. To demonstrate, the presenter will use a case study of a cloud computing startup company whose market analysis, strategic planning, funding, and sales are already legendary but whose cybersecurity capabilities must be built from the ground up in order to compete in its target markets.

    Brian D. Huntley, CISSP, CISA, CBCP, CTPRP, PMP, P.E.
    Principal
    Overlock Information Assurance

  3. Covering the Home-Based Business Venture
    From direct sales representatives to piano teachers and photographers, home-based businesses are as popular as ever. Join this session to learn about and discuss the types of activities that may be considered an incidental business exposure, when it may be appropriate to cover them on a personal or farm liability policy, and what should be considered before deciding where to place coverage.

    Dani Sims
    Quality Management Professional
    Grinnell Mutual Reinsurance Company

  4. Our Agents – ‘Hey, Can We Talk?’ – Panel Discussion
    Hear from a panel of agents on a wide variety of topics pertinent to the company-agent relationship. During this interactive session, a panel will discuss which changes and trends they see as challenges and which ones they consider untapped opportunities for success.

    Moderator: Chris Kespohl
    President & General Manager
    Missouri Association of Mutual Insurance Companies

    Christian DeLozier
    Business Consultant
    Mike Keith Insurance, Inc.

    Laura Green
    Principal
    Anderson & Green Insurance

    Chuck Hembree
    President – Account Executive
    CLH Insurance

    Stephen Sedlak
    Agent
    Schmale Insurance Agency

9:00 - 9:20 a.m.

Munch and Mingle Break
Beat the midmorning munchies with a snack during this quick break.

9:20 - 10:20 a.m.

Educational Sessions

  1. PFMM Session: Loss Control Module – Continued
    PFMM Credit Qualifying Session
    This two-part session will examine how to develop a loss control program, including a review of basic inspection procedures and guidelines. Also covered in this course will be the process of estimating losses and establishing reserves as well as a review of plans for handling catastrophic events. Case studies will provide real-life context throughout this session, which is required for those working toward the PFMM certification.

    Chris Feldt, PFMM
    Manager
    Heartland Mutual Insurance Company

  2. Insurance Accounting and Investment Management
    This session qualifies for one FMDC core credit in the Finance & Accounting module
    This course will provide a high-level focus on insurance accounting principles and the investment process. By the end of the session, attendees will have a basic understanding of insurance accounting and investment management. Topics to be discussed include premium accounting, assets and liabilities, earned/unearned premium, financial metrics, the role of the board in the investment process, governance challenges in overseeing an insurance investment portfolio, and sound investment policy.

    Abby De Zeeuw, CPA, MBA
    Partner
    Cain Ellsworth & Company, LLP

  3. Managing Information as an Asset: Cyber Incident Management and Prevention
    This session will explore the multiplicity of international, U.S. federal and state, and nonstate jurisdictional data breach laws that confront all organizations. Participants will gain awareness and understanding of the simplified, practical implications of these arcane yet complex legal statutes. This session will also look at essential protections such as cyber insurance and incident response plans.  The session will also feature “Equifax Data Breach – What Went Wrong?,” to illustrate where opportunities to benefit from these essential protections can be fully realized.

    Brian D. Huntley, CISSP, CISA, CBCP, CTPRP, PMP, P.E.
    Principal
    Overlock Information Assurance

  4. Underwriters vs. Agents: Survey Says – It’s Time to Play ‘Family Feud!
    Rediscover the many ways to build and/or restore the relationship between agents and underwriters. During this interactive session, underwriters will take on agents in a fast-paced game based on the hit game show “Family Feud.” This will be a fun learning experience that provides tips on how to maintain a strong relationship, how agents can help underwriters write more business, and how improved relationships can increase profitability.

    Moderator: Kimberly Long Ersland
    Chief Deputy State Fire Marshal
    North Dakota State Fire Marshal’s Office

    Christian DeLozier
    Business Consultant
    Mike Keith Insurance, Inc.

10:20 - 10:40 a.m.

Munch and Mingle Break
Beat the midmorning munchies with a snack during a quick break.

10:40 - 11:40 a.m.

Educational Sessions

  1. PFMM Session: Underwriting Property and Liability Module
    PFMM Credit Qualifying Session
    This four-part session examines the importance of developing underwriting guidelines, provides an overview of the tools available for underwriting, and explores the potential risks and exposures that come with underwriting property and liability. Also covered in this course will be basic understandings of evaluating rate adequacy, cash value versus replacement cost, insurance to value, the renewal process, reasons for cancellations and non-renewals, and the importance of file audits. Case studies will provide real-life context throughout this session, which is required for those working toward the PFMM certification.

    Elise Farnham, CPCU, ARM, AIM, CPIW
    President
    Illumine Consulting

  2. Insurance Audits and Basics of Actuarial Work
    This session qualifies for one FMDC core credit in the Finance & Accounting module This course will provide a board-level focus on audits, committee responsibilities, and rate-making fundamentals. By the end of this course, attendees will have a basic understanding of insurance audits as well as the importance of an audit committee and actuarial work.

    Abby De Zeeuw, CPA, MBA
    Partner
    Cain Ellsworth & Company, LLP

  3. Why Do All the Work Yourself? Leveraging Outside Expertise With Bolt-On Coverage
    No single company, of any size, has the will and/or the capacity to develop and manage all emerging coverages sought by policyholders in this rapidly changing society. This session will review the options for bolt-on coverages available from third-party providers and give attendees a sense of market dynamic for each. It will also dive deeper into equipment breakdown and service-line coverage and cyber coverage for home and farm. Drawing from their experiences on the provider side, the presenters will highlight the factors a mutual should consider before taking what has been described as a “leap of faith.” Attendees will leave the session with a better sense of what is available and a methodology for increasing their chances of success should they choose to “bolt on.”

    Patrick Clark
    Reinsurance Professional
    Hartford Steam Boiler Inspection & Insurance Company

    Thomas Hurlbut
    Business Relationship Executive
    Hartford Steam Boiler Inspection & Insurance Company

  4. Electrical Hazard Identification and Mitigation
    The distribution of electricity from incoming utility lines to buildings, structures, and equipment is a system that can often intimidate even the best insurance professionals. This session will help any insurance professional become more familiar with the basics of electrical hazards and gain a better understanding of the exposures so they can be communicated to policyholders. Case study examples will be used to relate examples of electrical causations of fires and what steps could have been used for prevention.

    Kimberly Long Ersland
    Chief Deputy State Fire Marshal
    North Dakota State State Fire Marshal’s Office

11:40 a.m. - 12:40 p.m.

Lunch
Power up for the afternoon ahead with a hot lunch buffet. This is a wonderful time to connect with fellow attendees and relax during an extended break.

12:40 - 1:40 p.m.

Educational Sessions

  1. PFMM Session: Underwriting Property and Liability Module – Continued
    PFMM Credit Qualifying Session
    This four-part session examines the importance of developing underwriting guidelines, provides an overview of the tools available for underwriting, and explores the potential risks and exposures that come with underwriting property and liability. Also covered in this course will be basic understandings of evaluating rate adequacy, cash value versus replacement cost, insurance to value, the renewal process, reasons for cancellations and non-renewals, and the importance of file audits. Case studies will provide real-life context throughout this session, which is required for those working toward the PFMM certification.

    Elise Farnham, CPCU, ARM, AIM, CPIW
    President
    Illumine Consulting

  2. Building Great Governance Teams
    This session qualifies for one FMDC elective credit in the Management module
    Having a strong governance team is critical to a company’s success. This session will discuss what boards really need to know to be successful and how to establish each team member’s role. By the end of the session, participants will have a road map for success.

    Mark Thorsby
    Principal
    FrontWheel Consulting

  3. Discoverability of Files and Preparing for Testimony: Exploring the Boundaries
    Claims files are viewed by plaintiffs’ attorneys as the crown jewels in litigated cases. So, it is no surprise that plaintiffs’ attorneys routinely request the entire file, including all notes, memoranda, diaries, reserve information, and investigations pertaining to claims. This session will explore discovery issues surrounding claim files and certain defense positions addressing relevance, privilege, waiver, common interest, and certain exceptions, even when privilege applies. When certain contents of the claims file are unlocked, bad-faith implications and/or vexatious refusal-to-pay statutes can serve as value drivers well beyond the insurance limit. Understanding and planning are musts, and this in-depth program will address these various issues.

    Don O’Keefe
    Principal Attorney/Founding Member
    Gausnell, O'Keefe & Thomas, LLC

  4. Claims Case Studies: The Outcomes are Not Always Black and White
    This session will examine three claims case studies to then discuss in small groups. These case studies deal with livestock theft, lost crops due to herbicide overspray, and a contractor injury claim. This is an opportunity to learn about potential claims issues and about what your peers have experienced.

    Doug Steele, PFMM, CIC
    Secretary/Manager
    Farmers Home Insurance Company

1:40 - 2:00 p.m.

Munch and Mingle Break
Grab a snack and chat with your peers or take a few minutes to relax before the next session.

2:00 - 3:00 p.m.

Educational Sessions

  1. PFMM Session: Underwriting Property and Liability Module – Continued
    PFMM Credit Qualifying Session
    This four-part session examines the importance of developing underwriting guidelines, provides an overview of the tools available for underwriting, and explores the potential risks and exposures that come with underwriting property and liability. Also covered in this course will be basic understandings of evaluating rate adequacy, cash value versus replacement cost, insurance to value, the renewal process, reasons for cancellations and non-renewals, and the importance of file audits. Case studies will provide real-life context throughout this session, which is required for those working toward the PFMM certification.

    Elise Farnham, CPCU, ARM, AIM, CPIW
    President
    Illumine Consulting

  2. Positioning a Mutual’s Team for Successful Transition: It’s a Difficult Conversation, But Someone Has to Do It
    This session qualifies for one FMDC elective credit in the Management module
    Mutual company succession planning needs the highest level of attention to minimize a potential gap in talent when company leaders retire. A clear pathway needs to be set for junior leaders in order to attract and retain ideal candidates, while those positioned for retirement may need financial guidance as they prepare for the next phase. This session will provide a practical framework designed to position current and future leaders for a successful transition.

    Jim Maher, JD, CPA, CEPA, CFP
    Chief Executive Officer & Founder
    Archford Capital Strategies, LLC

  3. Agritainment: When Farming Isn’t Farming
    Farming is a defined term in ISO and AAIS farm liability coverage forms, but they don’t define what is commonly called "agritainment." This session will focus on the various types of agricultural entertainment found on today's farms and the underwriting challenges they present. It will also discuss how many states are turning to agritainment to help the general public better understand farming.

    Casey Roberts, ACSR, AFIS, CIC
    Principal
    Laurus Insurance Consulting

  4. Mock Trial
    This session will provide real-life direct and cross examinations of a claims professional in a first-party uninsured/underinsured motorist mock trial. This program will address the steps needed to prepare the witness to testify in insurance coverage and vexatious refusal to pay/bad-faith litigation. Knowledge of the claims file is important, but intimate knowledge from the lawyer and the claims professional is paramount. Claims-handling manuals and company policies will be front and center in any cross examination, and the slightest of variation between the guidelines and the particular claim will be presented to show that the company failed to follow its own rules to the supposed detriment of the insured. With thoughtful presentation and a fundamental understanding of your opponent’s burden of proof, you can navigate the minefields toward successful resolution.

    Seth Gausnell
    Attorney
    Gausnell, O'Keefe & Thomas, LLC

3:00 - 3:20 p.m.

Munch and Mingle Break
Grab a snack and chat with your peers during a brief break between sessions.

3:20 - 4:20 p.m.

Educational Sessions

  1. PFMM Session: Underwriting Property and Liability Module – Continued
    PFMM Credit Qualifying Session
    This four-part session examines the importance of developing underwriting guidelines, provides an overview of the tools available for underwriting, and explores the potential risks and exposures that come with underwriting property and liability. Also covered in this course will be basic understandings of evaluating rate adequacy, cash value versus replacement cost, insurance to value, the renewal process, reasons for cancellations and non-renewals, and the importance of file audits. Case studies will provide real-life context throughout this session, which is required for those working toward the PFMM certification.

    Elise Farnham, CPCU, ARM, AIM, CPIW
    President
    Illumine Consulting

  2. Insurtech Insights - Panel Discussion
    This session qualifies for one FMDC elective credit in the Operations & Insurance module This interactive panel discussion will help inform and educate attendees about the range of insurtech vendors and how their solutions have and can be adopted by carriers. The panel will cover use cases and real-life implementations to illustrate where carriers have benefitted from working with insurtech vendors and the scale of improvements that have been achieved so far. Lastly, the panel will review the types of questions carriers should ask before embarking on an insurtech relationship.

    Moderator: Risha Mahadeo
    Vice President
    Guy Carpenter & Company

    Leandro DalleMule
    General Manager, North America
    Planck Resolution

    Truman Esmond
    Vice President, Solutions and Partnerships
    AAIS

    Jay Mullen
    Insurance Industry Lead
    ESRI

    Deborah Smallwood
    Owner
    Strategy Meets Action

  3. What's in a Name? Maybe Coverage, Maybe Not...
    This presentation will provide an overview of different legal structures farms use for equipment and property ownership. Some farms operate and own property as corporations; others are sole proprietorships; still others operate as partnerships or trusts. How a farm is operated and/or how farm equipment is titled may impact the scope of available insurance coverage. This presentation will review the different equipment and property ownership legal structures and examine a real-life claim where these issues were critical in determining the scope of coverage. Finally, the presentation will offer solutions on safeguarding policyholders from potential gaps in coverage.

    Todd Neville, CPCU, AIC, CIC
    Vice President
    Mennonite Mutual Insurance Company

    Brian Sullivan
    Attorney
    Reminger Co., LPA

  4. Homeowners Claims Regarding Legal Marijuana
    This session will focus on the challenges insurers, agents, and insureds face when it comes to homeowners coverages and legal marijuana. There will be a review of which states allow recreation and/or medicinal marijuana use and a discussion how these states’ laws conflict with federal laws. This session will also discuss the property and liability exposures and how to deal with coverages if any apply. Finally, the presentation will answer - from a claims perspective – “What can happen when a marijuana-related loss occurs and the client expects his or her homeowners policy to respond?”

    Casey Roberts, ACSR, AFIS, CIC
    Principal
    Laurus Insurance Consulting

6:30 - 8:30 p.m.

Forum Finale at Three Sixty Rooftop Bar
Join the celebration of the farm mutual community as we close out Farm Mutual Forum and cheer on the St. Louis Cardinals in the best seats in the house. Hilton St. Louis’s Three Sixty rooftop bar offers views of the riverfront, the Arch, and every base in Busch Stadium. Come prepared to enjoy good food and local brews while you spend valuable time with your peers.

Contacts

Julie Bacher
Events Customer Service Coordinator

317.876.4279

  Julie