The Evolving Role of AI in Workers’ Compensation – and the Regulations Surrounding it

As artificial intelligence becomes more integrated into the workers’ compensation ecosystem, system stakeholders from insurers to medical providers and regulators are weighing its potential to improve claims management alongside the need for fairness, transparency, and compliance. From claims triage to fraud detection to medical record reviews and predictive modeling, AI is reshaping how workers’ compensation claims are managed. At the same time, lawmakers are scrutinizing how AI systems influence coverage and medical decision making, prompting discussions at both state and federal levels. This webinar examines the emerging role of AI in workers’ compensation, with a particular focus on evolving regulatory efforts and how organizations can establish governance to support responsible, compliant adoption.