AVAILABLE ON-DEMAND
This session will offer insights into the evolving nature of innovation and disruption impacting the property/casualty industry. It will provide perspectives on the focus and future opportunities of the growing investments in insurtech. We will dive deep into the top disruptive technologies facing mutual insurance companies, the disruptors on which venture capital managers are focusing, and the effective responses to address challenges.

AVAILABLE ON-DEMAND
Half of all insurers claim they are in transformation mode, responding to new demands in the digital, connected world. Insurtech, emerging technologies such as autonomous vehicles and artificial intelligence, and data in the digital world are all forces driving industry change. Mark Breading will discuss what these trends and forces mean for the mutual environment, especially for companies that are regional or state focused.

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This session will expand on the disruptive forces impacting the insurance industry and share new trends and technologies that will help transform the insurance industry as well as identify key players that are driving this change. Currently, a large sector of innovative developments is focused on improving the customer experience including the quoting, servicing, and claims process. Attendees will be able to identify the value these digital trends can bring to mutual insurance companies and their customers.

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Most insurtechs offer opportunities – chances for insurers to partner with them, license technology, or simply learn from them – rather than threats. Most insurers will face disruption from startups only if their competitors choose to embrace a technology that they themselves do not. But how can insurers that don’t have the budget for venture funds or innovation labs take advantage of these new innovations, both internal and external to the insurance industry? No company can leverage every innovation in an effective way. The goal is to understand the marketplace and make decisions that will have the most impact on your lines of business.

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The insurance business model has remained largely the same for the past 200 years. Simply enough, it's capital placed against risk in the form of tailored products, sold through channels to customers to generate returns for the company. Except everything about it is undergoing dramatic change. This session will explore the explosive trends that are putting the insurance companies in a position for unprecedented change. Rather than admiring the disruption facing today's companies, this session will help chart the course to the future by focusing on what is required to compete and win.

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Join this session for an inside look at how Grange Insurance has taken an inclusive approach to developing a culture of innovation. With multiple distinct awards for its innovation efforts under its belt, the company was also the third insurance carrier nationally to have an Alexa application. It recently launched a new mobile application that was built and deployed within 90 days. And it is now a corporate sponsor of the nonprofit startup accelerator, Fintech 71. Tim Cunningham, vice president and chief information officer with Grange, will lead a highly informative session outlining some of the company’s key philosophies that led to its recent success in technology and innovation. Recognizing that change is hard and innovating within an industry that is naturally risk adverse is even harder, this session will give you fresh perspective on how you can bring innovative thinking into your own company’s philosophy while sharing some do’s and a few don’ts from Grange’s own experience.

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Change is being forced on insurers whether they like it or not. Several of the orthodoxies traditionally underpinning the industry are being challenged and disrupted. Customer expectations are increasingly being set by unrelated or adjacent industries. Technologies allow startups to compete using customer centricity, as opposed to products, as their value offering. And a new insurance paradigm is being crafted regardless of whether incumbent insurers choose, or are able, compete in a new digital era.

Insurance 1.0 business models of the past 50 years or longer have been based on the business assumptions, products, processes, and channels for the silent and baby boom generations. Gen X was the first to begin to shift. Today, millennials and generation Z are intensifying their influence by significantly shifting the fundamental business models by demanding the use of digital technologies and new products and services that align to their demographics, needs, and expectations; therefore creating Insurance 2.0.

What will a digital generation of the insurance industry look like? What will it take to compete? This session will address these questions and more.

AVAILABLE ON-DEMAND
Blockchain is a new technology that has the potential to transform many sectors of the economy, including insurance and risk management. This webinar will outline the basic concepts of blockchain and introduce an insurance-specific consortium named RiskBlock that is developing blockchain applications for the industry.

AVAILABLE ON-DEMAND
In this session, Bob Mozeika with Munich Re will identify how large disruption is impacting the regional insurer. Attendees of this session will understand how emerging technologies can help with small incremental improvements and changes in processes to support efficiencies in the regional insurance business model.

AVAILABLE ON-DEMAND
This session will offer insights into the evolving nature of innovation and disruption impacting the property/casualty industry. It will provide perspectives on the focus and future opportunities of the growing investments in insurtech. We will dive deep into the top disruptive technologies facing mutual insurance companies, the disruptors on which venture capital managers are focusing, and the effective responses to address challenges.

AVAILABLE ON-DEMAND
Digital transformation is essential for insurers to be able to compete in today’s market. Modern policy, billing, and claims systems are indispensable to that transformation. Insurers are rethinking how core systems can support their businesses in sales and service in the digital age. Join Karen Furtado to discuss how core systems are evolving and expanding and learn about new trends such as microservices and how the sophisticated use of APIs can help insurers thrive in the digital world.

AVAILABLE ON-DEMAND
One of the biggest myths about innovation is that it is only relevant to or within reach of the largest insurers. The reality is that innovation is size agnostic. There not only is a need for innovation at companies of all sizes, it is do-able by companies of all sizes. And the opportunities for smaller carriers to leverage innovation to become giant slayers are real. This webinar will look at common assumptions about what a company needs in order to innovate and tackle them one by one. It will also provide examples of innovation success at comparable organizations.

May 17, 2018 | 2:00 p.m. EST
Everyone has heard about digital disruption, even if only because their local Blockbuster was put out of business by Netflix. However, Digital means different things to different people, and comprises a host of underlying technologies, including cloud, mobile and social. At its most transformational it represents a change of business model rather than a change of technology.

Insurance has ideal characteristics for disruption. It is labor intensive, has high frictional costs, is data centric yet paper-based and experiencing changing consumer behavior. The number of Insurtechs technology led startup companies that seek to disrupt the insurance value chain) has exponentially increased in the last few years. In this session we will explore the nature of this disruption, the threats and opportunities it creates and how insurers can best respond.

May 22, 2018 | 2:00 p.m.
In this session, attendees will learn about what makes a good innovation and technology partner. Bob Mozeika with Munich Re will share how carrier partners can best identify what is needed to make a successful partnership and gain the most value out of the accelerator. Attendees will understand the value add benefits of joining an accelerator and how they can apply this to their current business models.

May 23, 2018 | 2:00 p.m. EST
Most large insurers continue to iterate and expand their telematics offerings. Viable solutions have made it easier for mid and small carriers to dive in. This session will focus on what is working well, what roadblocks currently exist, and what a roadmap is likely to look like in the future. In particular, we'll highlight the role of insurers in identifying and reducing distracted driving.

June 5, 2018 | 2:00 p.m. EST
The North American insurance market is adopting telematics and is interested in learning about its value proposition beyond usage-based insurance. Telematics data delivers a lot more value to insurers, including a significant reduction in the average cost of claims as well as the ability to combat fraudulent claims and streamline crash detection processes for greater accuracy and improved data combination techniques that optimize data from individual resources. Telematics speeds up the entire claims process, and the sooner an insurer begins doing so, the lower the average claims cost - we've seen time to close reduced by more than 50 percent.

June 7, 2018 | 2:00 p.m. EDT
A big reason that so many insurance companies struggle to start innovation systems is quite simply because they're not quite sure how. Invariably, they discover surprising bends in the road along the way and often say, "I wish I'd have known ahead of time that X was going to happen." The real problem with some of these issues is the decision that seems intuitively correct is often not the best way to go. However, this does not become evident for quite some time, which can potentially derail innovation during the correction process. This webinar will review six key decisions that senior executives will encounter as they launch and then manage a systematic approach to innovation.

June 14, 2018 | 2:00 p.m. EST
Connected cars, Internet of Things, and other new data sources pose challenges and opportunities to make insurance more precise, personalized, and convenient. In this session, we will cover the sources of meaningful data and their impacts to insurers and consumers.

June 19, 2018 | 2:00 p.m.
Because of a devastating hurricane season, 2017 saw bumper flood losses across the United States. But recent advances in flood modeling, which allow the risk to be more accurately priced, mean the door is opening for private-market involvement. This webinar will look at key coverage and rating components and address some common misconceptions.

July 10, 2018 | 2:00 p.m. EST
This session will take a deep-dive look at the partnership between e2Value and Willis Towers Watson, specifically focusing on the resources the organizations have dedicated to the partnership. One of the achievements of the partnership is the recently developed Structure Insurance Score. The score measures risk inherent to a property insurer based on several unique characteristics of a home or building - ones typically outside traditional rating characteristics. Attendees of the session will not only learn more about the score and its advanced uses of data analyzation, they'll learn about how the companies' shared goals and innovative partnership led them to success.

July 12, 2018 | 2:00 p.m. EST
Rapid technological advances and further globalization make the risk landscape increasingly complex. Moreover, understanding the new landscape can be difficult because insurance has typically looked backward to predict the future. Past trends may no longer be reliable predictors of tomorrow, so more innovative tools are needed. To that end, the Liability Risk Drivers model is one of the ways Swiss Re is better predicting the future using cutting-edge data analytics.

July 17, 2018 | 2:00 p.m. EDT
Robotic Process Automation, or RPA, has migrated quickly from the factory floor to the office. Insurance companies have joined other financial services companies in taking advantage of this relatively low cost, quick to deploy technology. It offers opportunities to reduce the frictional cost of administration throughout the value chain, but especially in the middle and back office. In this session we will look at the RPA technologies available, what to consider in evaluating use cases, and best practices in getting this technology to work for you.

July 24, 2018 | 2:00 p.m. EDT
Insurtech is the rapidly expanding development and application of new technologies and operating models to fundamentally change current business models, financial models, and/or industry ecosystems. New investments are attracting significant venture capital and spawning new business models that use technologies to change how the industry operates. In this webinar, Mike Fitzgerald, CPCU, senior analyst at Celent, will provide an update of what is happening in insurtech and will share some practical examples of how the insurance ecosystem is changing.

August 1, 2018 | 2:00 p.m. EDT
This session will provide an assessment of insurtech opportunities, technologies, and approaches from a carrier's point of view, with specific attention given to the impacts of emerging tech on product development and changing distribution.

Will Thorne is responsible for the innovation initiatives of SCOR's Lloyd's syndicate, Channel, including new product and distribution development. Channel's Innovation team looks at how new thinking and new technology can help insurance respond more directly to the problems that our clients face, using a collaborative approach to product development. Will joined the Channel Syndicate in 2012 following three years spent at Omega Insurance and has an underwriting background in a variety of different classes. He is also involved in several insurtech industry initiatives, including sitting on the UK Treasury/Tech City Fintech Delivery panel.

August 9, 2018 | 2:00 p.m. EST
Apps are designed to engage with users. Implemented correctly, an app can help keep customers and potential clients interacting with your brand in a way that is positive and engaging. In this session, we will explore the rapid growth of technology and develop an action plan for building a web application that's easy to discover, install, and use. You'll also take an in-depth look at the target audience to allow you to design a custom app optimized for user experience.

August 28, 2018 | 2:00 p.m. EDT
This session will focus on illustrations of where we are in the underwriting cycle highlighting specifically the clear need for underlying product innovation and areas where market changes are likely to emerge. The session will further highlight potential non-traditional disruptors including broader application of securitization through alternative capital as well as Insurtech, which is understandably excited by the opportunity to enhance efficiency indicating a $2 trillion opportunity over the last decade. The landscape is changing quickly and the need to understand / adapt / address these threats is urgently upon us.

September 12, 2018 | 2:00 p.m. EST
The customer experience is always evolving, and we'd like to take the time to discuss how technology can help you live up to your customers' expectations. Join Chris Paradiso to learn about some of the best customer experience tools. You'll also learn how your organization can receive more reviews online, how to survey your customers to see how they feel about their experience, and how to receive more referrals for your company in the long run.

October 3, 2018 | 2:00 p.m. EST
When it comes to your company's digital strategy design, you want to make sure you are using the right channels and technology to reach your target audience. Join Chris Paradiso to learn where you should - and might not need to - invest your resources to get the exposure and growth you're looking for.

October 4, 2018 | 2:00 p.m. EST
This session will go into detail about the opportunity to reinvent small to midsize business's insurance experience through digitalization. As illustrated by a shift toward automation and greater use of the online channel in sectors such as banking, bringing the insurance experience online represents a progression toward a more accessible and transparent customer interaction with the product. A key goal of the insurtech players working with the SMBs segment is to make the experience from purchase through to servicing and claims painless and transform it from transactional based to relationship based.

October 16, 2018 | 2:00 p.m. EDT
Bruce Adams, senior vice president at Swiss Re America, will give a brief history of blockchain, talk about its various stages in innovation and its applications available today, and share case uses that give a glimpse of the technology's full potential. Bruce has been involved in Blockchain technology for the last two years. He is a member of Swiss Re's Global Blockchain Working Group & Swiss Re's Americas Blockchain Exploratory Group. He has presented on bitcoin & blockchain extensively over the last year and a half.

October 17, 2018 | 2:00 p.m. EST
Technology and information security issues have moved to the forefront when it comes to the known risks faced by businesses. With ever-increasing legislation at the state, federal, and international levels - all of which will directly impact the operations of mutual insurance companies, their vendors. and their commercial insureds - it is more important than ever for insurers to be aware of both the increased technical and legal risks as well as the potential opportunities that these ever-expanding sets of cyber- and data-security laws bring. We will discuss the role that state laws have played in filling the vacuum left by a glaring lack of federal action. In addition, we will discuss the many ways in which growing international regulations are impacting U.S. businesses and how to consider their applications, even if you never considered your business to be international in nature.