Customer Experience Webinar Series

This series was developed to provide new insights for customer service. Topics will range from B2B and B2C customer relationships, voice of the customer, tracking and implementing feedback, as well as changing and rising expectations. This series will help your team learn new ways to implement better customer service.

Recognizing that one size does not always fit all, NAMIC has created flexible registration options for your organization. You have the option to register for individual webinars, the full Customer Experience Series, or a Company Pass, which gives you access to all six 2022 webinar series. Individual sessions will be listed below as they are confirmed.

All webinars will air at 2 p.m. ET and will be available on-demand to view at your convenience within 24 hours of the live airing. All registered attendees have access to the on-demand recordings for up to one year.

Register for the 2022 Company Pass   Register for the Customer Experience Series   Register for Individual Webinars


Kim Bates
Member Concierge – Member Experience



Customer Experience Webinar Series Sponsored by:

Optum Financial