Regarding talent, mutual boards have historically focused governance almost exclusively on hiring, empowering, and succession planning for the CEO. Governance trends are shifting as boards recognize the deep importance of the people factor in all strategic initiatives. Recruiting, training, developing, and retaining top talent has gained priority status on the “needs” list among mutuals and beyond. This interactive session features practical ways for mutual boards to strengthen strategic talent management understanding and oversight, beyond the CEO role, while maintaining the boundary between governance and operations.
Speakers
Jean Kilheffer Hess
Board Member
Goodville Mutual Casualty Company
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Webinar Details
Date
Apr 16, 2026
Time
2:00 pm - 3:00 pm
Certification
- Mutual Insurance Director (MID)
Points of Contact
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