Regarding talent, mutual boards have historically focused governance almost exclusively on hiring, empowering, and succession planning for the CEO. Governance trends are shifting as boards recognize the deep importance of the people factor in all strategic initiatives. Recruiting, training, developing, and retaining top talent has gained priority status on the “needs” list among mutuals and beyond. This interactive session features practical ways for mutual boards to strengthen strategic talent management understanding and oversight, beyond the CEO role, while maintaining the boundary between governance and operations.

Speakers

Jean Kilheffer Hess

Board Member

Goodville Mutual Casualty Company

Webinar Details

Date

Apr 16, 2026

Time

2:00 pm - 3:00 pm

Certification

  • Mutual Insurance Director (MID)

Points of Contact
Lauren Holdcroft
Lauren Holdcroft
Sr. Certification & Customized Program Manager