Accelerating Growth in a New Era of Insurance: Eight Crucial Trends Sculpting Insurance in 2026

A quarter into the 21st century, much of the industry still runs on 20th-century business models and technology. The future won’t be won by yesterday’s achievements. Tomorrow’s plans will fail without an insurance business model that recognizes that today’s demands and expectations differ from the past.

Insurers face economic volatility, escalating risks, rapid technology adoption, a widening protection gap, and rising customer expectations. To meet these challenges and seize emerging opportunities, insurers must modernize their operating models, and rebuild their technology foundations.

Success requires reimagining operating models, modernized technology foundations, and breaking out of business-as-usual mindsets. Business operating models need flexibility, scalability, and the kinds of technological capabilities that are available now.

The trends for 2026 reinforce this view and emphasize why the stakes are high for insurers. Some of those key trends include high-performance operating models, cloud-native and artificial intelligence-native core, human-centric AI, the Silver Economy, specialty market growth, and the risk posed by zombie InsurTechs.

In this webinar, we’ll take a detailed look at these trends and how they will reshape the insurance business and how insurers should reassess and refocus their business for success.