Complete Agenda

Registration and Event Information Desk - Sunday

The NAMIC Event Information Desk is the central location for getting your questions answered and picking up pre-registered attendee packets.

Marketplace for Mutuals: Exhibitor Set-Up

Exhibitors are welcome to setup their booths during this time.

Optional Activity: Prayer Breakfast*

Start Convention with this optional, non-denominational worship service and continental breakfast. Enjoy fellowship and a thought-provoking address.
*Optional Ticketed Event

NAMIC Board Meeting**

**By Invitation Only

NAMIC Officers Meeting**

**By Invitation Only

VIP Reception**

This reception will help you kick off the 129th Annual Convention with an exclusive, invitation-only VIP Reception. Join us Sunday evening prior to the Welcome Reception hosted by the NAMIC Chair where you can mix and mingle with NAMIC board members, past chairs, Convention planning committee members, and leading sponsors at this special event.
**By Invitation Only

Merit Society Reception**

**By Invitation Only
Come network with your peers and kick off your time in Denver!

Marketplace for Mutuals: Executive Happy Hour**

**By Invitation Only

Welcome Reception Hosted by NAMIC Chair

Enjoy a warm welcome to Denver and connect with your peers at NAMIC's opening event. If you'd like to purchase a ticket for a non-registered guest, please refer to the Edit link in your registration confirmation email.

Registration and Event Information Desk

The NAMIC Event Information Desk is the central location for getting your questions answered and picking up pre-registered attendee packets.

DEI Roundtable Breakfast*

This informal networking breakfast brings attendees together to share best practices and lessons learned in their companies’ DEI journeys. Advanced registration is required.
*Optional Ticketed Event

Attendee Breakfast

Start your day off with breakfast in the Marketplace for Mutuals. This breakfast is only for registered attendees.

Marketplace for Mutuals: Grand Opening

Join the fun and excitement for the Marketplace kick-off, as we connect with solution providers and resources. Don’t forget to drop your ticket off for the Grand Opening Prize Drawing.

Sponsor Theaters - HSB and Xceedance

Opening Session and Keynote

Join us for the energetic kickoff to NAMIC’s 129th Annual Convention featuring vibrant stories, leadership insights, and the latest industry updates. Hear inspirational remarks from Neil Alldredge, NAMIC’s president and CEO, and Elizabeth Heck, NAMIC’s board chair.

Attendee Lunch - Monday

Join us for lunch, located in the Marketplace for Mutuals. All registered attendees and guests are invited to attend.

Networking in the Marketplace for Mutuals - Monday

Filled with companies dedicated to the success of the mutual insurance industry, the Marketplace for Mutuals is the place to find strategic solutions and new partnerships to empower your company to excel.

NAMIC Certification Award Ceremony Lunch**

Newly certified attendees are invited to join us for lunch as we recognize them and their accomplishments in earning the FMDC, MDC, and/or PFMM designation during this past year. Invitees will receive their official certificate at this lunch.
**By Invitation Only

NAMIC PAC Board of Trustees Lunch

Sponsor Theaters - HSB and Xceedance

Power Session

Networking Break

A. Reinsurance Lessons Learned - Panel Discussion

This panel discussion will cover the hot topic of the current reinsurance climate, including conversation on the lessons learned so far and what can be expected moving forward. Attendees will hear from a state association leader, company managers, and a reinsurer for multiple perspectives on this important issue. Topics will include the importance of communication and what changes mutuals have already implemented in the reinsurance space that have made a difference in 2024. Panelists will also discuss what reinsurance companies are doing to protect their future relationships with reinsurers the importance of understanding and evaluating insurance to value and coverage limitations.

B. Mastering the Art of Negotiation

Negotiation is among the most critical competencies for casualty claims organizations. In the current environment, the importance of negotiation in reaching reasonable settlements has never been more pronounced. Industry trends show a staggering 49% increase in the cost of resolving third-party personal injury claims between 2017 and 2022. This trend is unsustainable. This presentation and discussion will lay out a negotiation program that we have helped two NAMIC member companies implement. The impact on the resolution of their injury claims has been dramatic. The presentation will break this dilemma into two parts. First, why is this happening? Second, what can be done about it? The first section will separate the glitzy topics like “social inflation” and “nuclear verdicts” which are real but in fact impact a minority of claims from the claims processes that are contributing to this result. We will review how everyday resolution processes are gamed by plaintiff attorneys very successfully to achieve unreasonable settlements. The second section will hone in on a process that works (and the evidence that it works), the skills that drive it, and how to implement it.

C. The High Performing Board: Succession, Onboarding, and Education

With the implementation of the Corporate Governance Annual Disclosure, Boards are now examining ways to continue to improve their performance. This session will offer "next practices" that boards are using to address succession, help new board members grow, and ways to make education a part of board DNA.

D. Insurtech Fastpitch

This session will provide attendees the opportunity to hear from a variety of companies sharing their latest innovation, technology, or product/service that is designed to improve the efficiency, performance, and growth prospects for an insurance company. Attendees will have the chance to ask questions during the session and/or meet with vendors one-on-one afterward.

Networking Break – 2

Educational Sessions and Sponsor Theaters

A. Practical AI Use Cases – Panel Discussion

Join this panel discussion to hear real examples of how AI can improve core operations in insurance companies. Attendees will learn how AI can benefit claims processing, customer service, underwriting, and more from industry experts. The panel will also discuss risk management concerns and pitfalls to avoid using this fast-changing technology.

B. Building Codes: A Tool For Mitigation

The development of modern building codes and their ability to reduce the damage disruption and displacement that often comes with natural hazards has been an unheralded engineering and scientific success story.

Building codes are the safety standards for our built environment, and they also play a significant role in shaping the resilience or lack thereof of the communities of tomorrow. The adoption of modern building codes has repeatedly shown its ability to reduce damage and financial loss. Multiple studies by the National Institute of Building Science (NIBS) and the Federal Emergency Management Agency (FEMA) have shown that investing in modern code construction can save anywhere from a 4 to 1 to an 8 to 1 ratio for every dollar invested in a modern system of codes. A review of structural damage from Hurricane Ian by the Insurance Institute for Business & Home Safety (IBHS) estimated that the modern Florida Building Code saved up to $3 billion to single-family homes alone.

Despite the proven resilience offered by modern codes, only 17 states have statewide, uniformly enforced building code systems. Many of the states without a statewide, uniformly enforced building code face the brunt of severe convective storm impacts. In this session, we will explore the history of building codes in the United States and how we arrived at the code structure we have today. We will also cover the ability of building codes and their system of protections to be a tool to mitigate the impact of windstorms and wildfires.

C. Competing for Talent in a VUCA Environment: Hot Topics in Compensation

In today’s volatile, uncertain, complex, and ambiguous (VUCA) environment, attracting, retaining, and motivating talent is anything but normal. Every day, employers feel the pressure from multiple workplace changes that have occurred since 2020. For many Human Resources and Total Rewards practitioners, attracting and retaining talent in a hot market feels like a daily struggle – one that can’t be won.

This session will examine several pressure points impacting employers. These external influences include and are not limited to:

• Increases in base pay rates for employees at all organizational levels due to economic and labor market changes,
• Variable compensation program changes to more closely support organizational performance,
• Employees’ on-going remote work expectations and impacts on Total Rewards packages, and
• Diversity, equity, and inclusion efforts brought to the forefront of the national conversation on compensation.

Networking Break – 3

Educational Sessions and Sponsor Theaters

A. Digital Transformation and Product Speed to Market – Panel Discussion

Attendees can expect to hear about the following during this panel discussion:

• Understand the key drivers and challenges of digital transformation in insurance.
• Explore strategies for effectively managing system conversions and mitigating the risks.
• Gain insights into best practices for integrating new systems with existing processes and workflows.
• Explore real-world case studies and success stories of digital transformation.
• Discuss the role of strong leadership, project management and organizational culture in driving successful digital transformation

B. Did We Just Become Best Friends? Building Relationships with Your Independent Agents

Despite rapid growth in digital channel use and accessibility, agents continue play a critical role in the relationship between an insurer and their end customers. Brands that utilize an independent agent model have the challenging role of identifying where they stand among the multiple brands an agent is doing business with and how they can build the strongest relationship that encourages more business.

C. Sponsor Theater - Xceedance

D. Federal Issue Environment & 2024 Election Outlook

Today’s political environment is toxic. It seems as if politicians are farther apart than ever before. Join this session to hear Jimi Grande, NAMIC’s senior vice president of federal and political affairs, apply more than two decades of experience to help diagnose the current situation. Jimi will discuss how decisions being made in the nation’s capital impact the insurance industry by highlighting several issues of critical importance to property/casualty insurers and take a deep dive into the 2024 elections.

Past Chair's Reunion**

**By Invitation Only

Marketplace for Mutuals: Networking Reception

Network with vendors who specialize in serving the property/casualty insurance industry while enjoying a lively reception. Also, find out the winner of the Vacation Grand Prize drawing.

NAMIC PAC Thank You Reception**

**By Invitation Only

NAMIC Leadership Reception and Dinner**

Join us at the Leadership Reception and Dinner, hosted by NAMIC leadership. This event is invite only. **By Invitation Only

Donut Social and Bagel Bar

Start your day off with donuts and bagels in the Marketplace for Mutuals. This breakfast is only for registered attendees.

Registration and Event Information Desk - Tuesday

The NAMIC Event Information Desk is the central location for getting your questions answered and picking up pre-registered attendee packets.

Sponsor Theaters

Keynote

Join us for the Tuesday morning Main Stage session.

Networking in the Marketplace for Mutuals - Tuesday

Educational Sessions and Sponsor Theaters

A. Sponsor Theater - HSB

B. Understanding Drivers of Weather Volatility on the Insurance Industry

In this session, we will review the key driving environmental and socioeconomic factors that have led to increased loss volatility from natural perils as well as take a deeper look at the financial impact that increased volatility has had on the insurance industry. We will also discuss challenges and impacts of more volatile regional weather patterns on the insurance/reinsurance sectors and considerations for how mutuals can proactively reduce volatility across their portfolios.

C. Rating Agency Insights on the Current Reinsurance Marketplace – Panel Discussion

In this illuminating discussion comprised of rating agency representatives, gain a comprehensive understanding of rating agency perspectives on insurers taking on additional risk and the implications of this trend on the industry as a whole.

D. NAMIC’s Peer Investment Analysis – How Are We Doing?

Join this session to review key highlights from the second quarter NAMIC PIPES Report. Speakers will also provide some perspective on NEAM’s capital market projections as we approach the final months of 2024 and gear up for 2025.

Attendee Lunch - Tuesday

Join us for lunch, located in the Marketplace for Mutuals. All registered attendees and guests are invited to attend.

NAMIC PAC VIP Lunch*

*Optional Ticketed Event

Sponsor Theaters

Power Session

Networking Break

Educational Sessions and Sponsor Theaters

A. Coverage in the Environment of Nuclear Verdicts + Nuclear Verdicts in Insurance-Related Cases – Panel Discussion

Embark on an insightful journey with our distinguished panel as they delve into the real-world implications of nuclear verdicts in the insurance landscape. This dynamic discussion promises attendees a nuanced understanding of strategies essential for adeptly handling claims, implementing litigation approaches for timely and cost-effective resolutions, and effectively mitigating the impact of nuclear verdicts. Don't miss this unique opportunity to tap into the collective wisdom of our esteemed panel, guiding you through the intricate intersection of law and insurance.

B. Getting Your Arms Around Data Privacy (Newsflash: You're Not Doing Enough)

A fast-paced and engaging presentation that is driven by current events and hot topics to help attendees understand the basics of data privacy, applicable law, related risks (AI, security, employees) and what companies should be doing address that risk. This session will give practice, easy to implement steps for companies of any size to get their arms around data privacy as a compliance requirement or risk - but ALSO to capitalize on the power of the personal data they possess to improve customer service, identify new business opportunities and grow their business.

C. Building a Culture of Recognition

D. The Mutual Factor Report – 2024 Update and Summary

This timely session will share highlights from the 2024 Mutual Factor report, which is sponsored by Aon and features key mutual insurance industry performance metrics benchmarked against stock insurers as well as the overall property/casualty insurance industry. It will examine how mutual insurers fared in 2023 and to date in 2024 from financial and rating agency perspectives. This session is designed for executive teams, industry leaders, and board members, all of whom need this kind of data and insights to help guide their respective companies’ future decisions.

Afternoon Social and Exhibitor Prize Drawings in the Marketplace for Mutuals

Join us during our final activity in the Marketplace for Mutuals, an afternoon social. Attendees can enjoy snacks and learn who has won exhibitor prize drawings.

Marketplace for Mutuals Closes and Exhibitor Move-Out

NAMIC PAC Silent Auction Closing Reception

Farm Mutual Director Certification Roundtable Breakfast**

This session qualifies for 1 FMDC maintenance credit
Certified Farm Mutual Directors are invited to participate in a roundtable discussion on current issues. Newly certified FMDC designees are also invited to this breakfast. The FMDC program formally recognizes the educational accomplishments and dedication to professionalism of the progressive farm mutual director. To become certified, individuals must fulfill several requirements and complete a series of courses.
**By Invitation Only

Professional Farm Mutual Manager Roundtable Breakfast**

Certified Professional Farm Mutual Managers are invited to participate in a roundtable discussion on current issues. The NAMIC PFMM designation formally recognizes the educational accomplishments and dedication to professionalism of the progressive farm mutual manager. To become certified, individuals must fulfill several requirements and complete a series of courses.
**By Invitation Only

Property Casualty Conference Senior Executives Roundtable Breakfast**

Senior executives and future leaders from NAMIC Property Casualty Conference member companies are invited to join us for a roundtable discussion on issues impacting their businesses. Attendees will have the opportunity to suggest topics and lead discussions in small groups based on company size.
**By Invitation Only

Registration and Event Information Desk - Wednesday

The NAMIC Event Information Desk is the central location for getting your questions answered and picking up pre-registered attendee packets.

Closing Keynote

Optional Leadership Workshop: Create a Cutting-Edge Culture: Energized. Engaged. Empowered.

Do employees bring passion, commitment, and skills to work every day? Do your leaders inspire teams to collaborate more and perform better?

Join this workshop to discover how to create a cutting-edge culture where people feel empowered to do their best work, trust and respect their leaders, and willingly collaborate and perform in highly effective ways. You’ll learn ways to:

• Attract the best talent and select the right individuals to inspire and lead teams while enhancing trust, demonstrating appreciation, and investing in growth experiences;
• Cultivate a culture of commitment, engagement, and accountability by owning behaviors, actions. and results while also enhancing productivity and morale;
• Develop high-performance processes that provide greater clarity and direction, increased engagement and inclusion, and higher levels of success for traditional, remote, and hybrid teams; and
• Better manage emotions and unwanted conflict to create a supportive team environment and build stronger, more collaborative relationships.

NAMIC PAC Diamonds and Champagne Reception*

*Optional Ticketed Event

Closing Celebration

Join us for the Closing Celebration, sponsored by Gen Re. You can expect to spend the evening relaxing, enjoying live music, and sampling local flavors at a variety of food stations.
Closing Celebration is included for all Convention registrants. If you'd like to purchase a ticket for a non-registered guest, please refer to the Edit link in your registration confirmation email.