Sep 23 - 26, 2018 | San Antonio, Texas

Frequently-Asked Questions

A great convention. It provided quality subject material, as well as very good presentations.

Bob Holley - Director, American Farmers & Ranchers Mutual Insurance Company

Is advanced registration the same as early registration?

No. The advanced registration deadline (August 15, 2018) refers to the last day to register and have your name printed on the attendance list. The early registration deadline (July 23, 2018) is the last day to receive the discounted early bird registration fees.

What registration options are available?

Online registration accepts credit card payments, check payments, and multiple registrations under the same payment method.

Does my convention registration include a hotel reservation?

No. You will use the hotel reservation link that NAMIC will supply to make a room reservation, once you are registered to attend the convention. A unique hyperlink is required to reserve a room during convention dates, and will be included in the confirmation email you receive after registering. For more information on the confirmation email, please read the paragraph below. As a reminder, the Group Room Block is intended for registered attendees only.

If you experience any trouble or cannot secure a reservation, please let us know and we’ll do our best to assist you. Contact NAMIC’s Registration & Housing Coordinator registrar@namic.org or jglascock@namic.org.

Attention

Occasionally, groups claiming to be a “Convention Housing Bureau” (or a similar name) have contacted registered and/or regular attendees of the NAMIC Annual Convention claiming the ability to secure room reservations at the official NAMIC hotel in September at a discounted rate. Please be aware that these companies are not authorized to represent NAMIC, and cannot secure rooms within the group room block. Unfortunately, this problem is becoming more prevalent among convention groups. If you are considering alternative housing arrangements for the Annual Convention, please keep in mind that there are benefits to booking your reservation through NAMIC including discounted rates, protected reservations, and the ability for NAMIC staff to assist you with a reservation should you experience a problem. Please alert NAMIC should you be contacted directly by a company about making room reservations for the convention.

Do I have to register for the convention to get a room in the official group room block?

Yes. The group room block has been negotiated with the designated convention hotels for the benefit of registered attendees. We hope you will join us and be a part of the NAMIC community who have gathered together over the convention dates. If you attempt to reserve a room outside of NAMIC’s block, we are not able to assist you should you experience any problems with your reservation. We encourage you to reserve a room within the NAMIC block and register for the event.

When and how is registration confirmation sent?

Confirmation is sent via e-mail, so please enter a valid e-mail address. If registering more than one person at a time, you will need to forward the confirmation e-mail to each attendee. Paying online with a credit card allows for the most expedient confirmation. Confirmation will be sent immediately after you submit your credit card information. If registering online and indicating a check will be mailed separately, a confirmation e-mail will be sent once NAMIC receives and processes your payment. Your confirmation includes a receipt, information on securing room reservations, cancellation policy, and other important event information.

I am registered but plans changed and I am unable to attend, what do I do?

You may substitute a person to come in your place or cancel your registration. All registration cancellations and transfers MUST be made in writing. Cancellations received on or before August 23 are 100 percent refundable. After August 23, a $25 processing fee will be deducted. Any refund due will be issued within 15 business days following NAMIC’s receipt of the cancellation notice. No refunds are available after August 30, so please plan accordingly. Please forward all requests to registrar@namic.org or fax (317) 415-0802. Cancelling a convention registration with NAMIC does not cancel a hotel or tour reservation.

Who do I contact with questions about the hotel?

Please contact the hotel directly for general questions about the location. If you still have questions after speaking with the hotel, please call NAMIC at (317) 875-5250. If you are going to make a room reservation, you will need the information contained in your confirmation e-mail. You will not be able to make a reservation without the hyperlink contained in your confirmation.

Who do I contact with questions about optional tours?

A variety of optional tours for attendees and guests have been arranged. A complete listing of the options, along with a link to register, are available in the Optional Activities section. More details will be available soon.

What is the suggested attire?

Dress is business casual for all events except the Leadership Dinner (invitation only) and the Closing Celebration, which are both business attire.

Where will convention activities take place?

At this time, the majority of convention functions and events will be held at the Henry B. Gonzalez Convention Center.

As a registered guest, what functions am I allowed to attend?

Registered guests at NAMIC’s 123rd Annual Convention are invited to attend the Chairman’s Reception on Sunday evening, the Monday Guest Luncheon program, and the Wednesday Closing Celebration. Guests are also welcome at all general sessions.

How do I reserve a seat at the Closing Celebration and entertainment on Wednesday night?

Online seat selection prior to arrival at the convention will be available. The reservation process will open to registered attendees on July 26. While you will still can make a seat selection onsite, we encourage you to select your seats early so that you have the greatest number of seating options. Attendees with a registered guest, or anyone who has registered multiple people from the same company, will be able to make group reservations at the same time. More information about the process is available here.

When will the Event Information Desk be open?

The convention Event Information Desk will begin operation on Saturday, September 23 from 1 -6 p.m. The Event Information Desk is where you will pick up your badge pouch, purchase event tickets, and ask event related questions.

Saturday, September 221 – 6 p.m.
Sunday, September 237 a.m. – 7 p.m.
Monday, September 247 a.m. – 7 p.m.
Tuesday, September 257 a.m. – 6 p.m.

Wednesday, September 268 a.m. – 12 p.m.

What hours will the Marketplace for Mutuals exhibit show be open?

The Marketplace for Mutuals exhibit show will be held in Exhibit Hall 1 on the street level of the Henry B. Gonzalez Convention Center, and will be open the following hours:

Monday, September 248 – 9:30 a.m.
 11 a.m. – 6 p.m.
Tuesday, September 268 a.m. – 9 a.m.
 10 a.m. – 3:30 p.m.

What meal functions are included with my convention registration?

Registered business attendees can attend the following meal functions:

The Chairman’s Reception will take place on Sunday evening from 5:30 – 7:30 p.m. The menu includes hors d’oeuvres and beverages.

Lunch buffets will be held on Monday and Tuesday, from 11:30 a.m. – 1 p.m. in the Marketplace for Mutuals exhibit show.

The Closing Celebration will take place Wednesday evening. A cash bar reception takes place from 6 – 7 p.m., with doors open for seating at 6:30 p.m. Dinner begins promptly at 7 p.m. with entertainment from 8:45 – 9:45 p.m.

Additional optional ticketed food functions will take place during convention such as the NAMIC Prayer Service & Breakfast and the NAMIC Merit Society Luncheon. If you purchased a ticket in advance for one of these functions, please check your badge pouch for your ticket. A limited number of tickets will be available to purchase on-site for these activities.

What are the roundtable breakfasts that take place on Wednesday morning, for the PFMM, FMDC and Property Casualty Conference Senior Executives? Can I attend?

These are three outstanding networking opportunities designed with specific audiences in mind. Individuals who have attained their Professional Farm Mutual Manager (PFMM) designation will be invited to attend a casual breakfast to connect with peers, foster new relationships, and share insights. Likewise, the Property Casualty Conference Senior Executive Roundtable Breakfast is intended for the senior management of property casualty primary insurance companies. This breakfast will have roundtable discussions on topics related to their operations and encourage sharing of ideas. Lastly, the FMDC Roundtable Breakfast is for attendees who have attained their Farm Mutual Director Certification. All three breakfasts will be by invitation only and are offered at no charge to the attendee thanks to generous sponsorship support.

Are speaker handouts or video copies of presentations available?

Speaker presentations will be available online for any speaker that has provided handouts in advance. At this time, due to copyright restrictions, no video or audio taping will be distributed other than those presented in Connect Differently, NAMIC’s Annual Convention virtual experience.

Can I earn PFMM Credit at Convention?

Yes. If you are a farm mutual manager looking to earn the Professional Farm Mutual Manager (PFMM) designation or maintain your active status, you can do so at the NAMIC Convention. The module offered at this year’s convention emphasizes the essential topic of Underwriting & Claims. To receive credit, you must add the PFMM Credit at Convention as an optional activity while registering for the convention. Registering for the PFMM courses will guarantee your seat at the sessions. Limited seating will be available for other convention attendees. You will receive a certification tracking sheet on-site so that you can indicate your participation at each required function and return to NAMIC’s Certification Administrator.

How do I obtain an advance copy of the registration list?

In an effort to provide our sponsors, speakers, and attendees the best level of service, we will send an electronic list of current registrants for events to the attendee or to the e-mail listed as the main contact as follows:

Attendees: 7-10 days in advance of the event with the pre-conference communication.

Sponsors: 60, 30 and 15 days in advance of the event, once payment has been received.

Exhibitors: 30 and 15 days in advance of the event, once payment has been received.

Speakers: 60 and 30 days in advance of the event.

Questions can be directed to the Director - Sponsorships & Exhibits.