Microsoft Excel Use Cases for Frontline Claims Adjusters and Modeling AI Projects

In today’s fast-paced insurance environment, claims departments often face resource constraints while striving to deliver accurate, consistent, and timely service. This webinar demonstrates how Microsoft Excel can bridge the gap by providing practical, cost-effective solutions for frontline claims adjusters and managers — without relying on extensive IT support. Through real-world examples developed at Wayne Insurance Group, attendees will explore innovative Excel-based tools designed to solve common challenges in claims handling and inspire artificial intelligence-driven solutions including a policy helper workbook, a bodily injury evaluation workbook, CAT/Storm mapping, and adjuster calculators. Attendees will leave with actionable ideas and templates that empower your team to deliver better results — faster and smarter — while positioning your organization for the next wave of technology. Some Excel templates will be available for attendees to download and use.