This session provides an overview of the fundamental principles and processes involved in claims management. Attendees will learn about the claims lifecycle, from initial reporting to final resolution, and claims professionals’ key roles and responsibilities.
Speakers
Laura Pascoe
Claims Manager
Acuity Insurance
Ann Schermetzler
General Manager - Services
Acuity Insurance
Angie Prinsen
Director - Property Claims
Acuity Insurance
Related Webinars
10/09/2025
2:00 PM - 3:00 PM
Company Pass
Building Resilience in Claims Professionals
Claims adjusters are expected to be investigators, mediators, and negotiators amid disaster. Yet, they are human beings who are often…
10/29/2025
2:00 PM - 3:00 PM
Company Pass
How to Improve Customer Satisfaction in Claims
Fostering strong customer relationships and improving customer satisfaction is about much more than tracking data. During this session, attendees will…
10/30/2025
2:00 PM - 3:00 PM
Company Pass
Compliance 101
Join NAMIC’s Bri Dahl and Angela Stackhouse for a bird’s-eye view of the role compliance plays in the property/casualty insurance…