Episode 601: Emory Industrial Services’ Chief Risk Officer Dr. Claire Muselman is leading the charge to change the way workers’ compensation claims are handled that leads to better experiences for injured workers. Season six of Insurance Uncovered kicks off as NAMIC CEO Neil Alldredge talks with Muselman about her move to change the workers comp system into an advocacy-based model built on empathy.
Guest
Claire Muselman, Ph.D.
Claire Muselman, Ph.D., is an assistant professor of practice in leadership, human resources, and organizational behavior in the Zimpleman College of Business at Drake University. She has nearly two decades of experience in the insurance industry, specializing in workers’ compensation.