Mutual Assurance Society of Virginia was nominated by Flo Technologies for their alliance on an innovative new partnership. Mutual Assurance Society of Virginia partnered with Flo by Moen on a pilot program to implement the Flo by Moen Smart Water Shutoff, an industry-leading leak detection device that installs on the main water supply line. For the pilot program, six Mutual Assurance staff members were trained by Flo to be experts in the product, and Flo by Moen hired a professional installer for the Richmond area. The pilot program lasted 9 months and was a great success with a decrease in severity and claims, leading to approximately $250,000 in savings.
EMC Insurance Companies shifted company culture from “conservative” to “innovative” through collaboration with numerous company leaders and business units to design and deliver innovative programs, processes and communications. Key factors of success have been purposeful intent, leadership buy-in, and team member readiness. EMC believes innovation is truly re-shaping our industry and that it is critical that we respond to, research, embrace and implement innovative technologies, processes and ways of thinking. Doing so ensures that EMC stays competitive and provides the level of service and engagement their independent agencies, policyholders and team members expect.
Merchants sought to create an unrivaled online surety bond issuance experience by creating the Hub, a highly secure online surety bond ordering system that streamlines the surety process. The Hub delivers a simple and visual user experience integrated into a single system, ensuring agents and policyholders always get the right bond at the right time. The system provides smart search capabilities of nearly 5,000 bond forms, giving instant price quotes and underwriting requirements before entering policyholder data. Merchants is the first surety to align their bond platform with agency software, an innovation providing an unparalleled experience for their customers.