Analyst – Performance & Benchmarking Initiatives
ExpandThe National Association of Mutual Insurance Companies (NAMIC) has a new opportunity for an Analyst in our Member Experience department. This position will manage the planning, execution, and analysis of member-focused data and benchmarking projects for the association within the Membership and Sponsorship areas at the direction of Member Experience senior staff.
Essential functions of the position include:
- Manage the end-to-end lifecycle of benchmarking projects—from needs assessment and development to implementation and final reporting.
- Collaborate with internal stakeholders and member committees to ensure benchmarking projects align with strategic goals and member needs.
- Analyze quantitative and qualitative data to identify trends, gaps, and best practices within the membership base and develop insightful reports, dashboards, presentations, and data visualizations tailored to various audiences (e.g., board, members, staff).
- Serve as the primary point of contact for member inquiries related to data projects and benchmarking tools, communicate the value and outcomes of benchmarking initiatives to members and encourage participation and provide training, guidance, and support to members to help them interpret and apply benchmarking results effectively.
- Maintain data quality, confidentiality, and compliance with applicable data protection policies.
- Establish and document methodologies, definitions, and standards to ensure consistency across all benchmarking efforts.
- Partner with marketing, the data team, membership, and other teams to promote projects, integrate data across platforms, and support organizational reporting needs.
- Stay informed of industry trends and emerging practices in performance measurement and data benchmarking.
- Arrives to work on time and maintains a positive attendance record.
- Builds and maintains positive work relationships with management, staff members, and external contacts.
- Performs any other duties and projects as assigned.
Qualifications include:
- 5+ years of experience in data analytics, benchmarking, or performance measurement, ideally within a membership organization, association, or nonprofit.
- Bachelor’s degree in statistics, business analytics, economics or related field
- Strong analytical and statistical skills with proficiency in Excel, survey platforms (e.g., Microsoft Forms, SurveyMonkey), and data visualization tools (e.g., Tableau, Power BI).
- Excellent communication skills, with the ability to present data clearly to both technical and non-technical audiences.
- Strong project management skills and ability to manage multiple priorities simultaneously.
- Collaborative, member-focused approach with a commitment to data integrity and continuous improvement.
- Demonstrated experience managing large data projects, including survey development and analysis.
- Familiarity with association management systems (AMS) or customer relationship management (CRM) platforms and experience working with member engagement or performance scorecard metrics strongly preferred.
- Ability to successfully pass a criminal background and MVR check.
NAMIC is proud to have been selected as one of the Best Places to Work! We offer an excellent compensation and benefits package with this full-time position. Benefits include access to group medical, dental and vision; a matched 401(k) plan; one paid day each year to volunteer with the charity of your choice; generous paid vacation; and more! We have a friendly yet professional work atmosphere where everyone enjoys working hard for the good of our members.
NAMIC is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status.
Director – Federal Affairs
ExpandThe National Association of Mutual Insurance Companies (NAMIC) has a new opportunity for a lobbyist in our Federal Affairs department. This position will represent NAMIC before Congress and federal agencies on the issues impacting property/casualty insurance companies, with a special emphasis on the Democratic Caucus.
Essential functions of the position include:
- Manages issues portfolio by developing issue briefs, talking points and legislative strategies on all issues assigned.
- Maintains regular communications with other DC insurance representatives and members of the financial services community.
- Works closely with NAMIC standing committees and task forces.
- Assists legislative team in advancing all priority issues with lawmakers.
- Lobbies members of Congress and their staff on legislation on behalf of NAMIC and its member companies; builds and maintain strong relationships with key members of the House and Senate and their staff.
- Escorts member company representatives participating in Congressional Contact Program, NAMIC’s grassroots fly-in.
- Represents NAMIC at fundraising events.
- Represents NAMIC with appropriate government agencies.
- Identifies opportunities to report advocacy news to members through written, electronic and oral presentations.
- Writes and develops regular NAMIC member and Capitol Hill communications including issue briefs and fact sheets, member and grassroots alerts.
- Arrives to work on time and maintains a positive attendance record.
- Builds and maintains positive work relationships with management, staff members, and external contacts.
- Performs any other duties and projects as assigned.
Qualifications include:
- 5-7 years of relevant work experience on Capitol Hill or the equivalent in the private sector.
- Familiarity with major Congressional committees of jurisdiction preferred.
- Understanding of property/casualty insurance issues a plus.
- Bachelor’s degree required.
- Ability to travel periodically as required.
NAMIC is proud to have been selected as one of the Best Places to Work! We offer an excellent compensation and benefits package with this full-time position. Benefits include access to group medical, dental and vision; a matched 401(k) plan; one paid day each year to volunteer with the charity of your choice; generous paid vacation; and more! We have a friendly yet professional work atmosphere where everyone enjoys working hard for the good of our members. Qualified candidates should send a cover letter and resume, including salary expectations, to Gabriel Love at glove@namic.org.
NAMIC is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status.
Event Planner
ExpandThe National Association of Mutual Insurance Companies (NAMIC) has an opportunity for an Event Planner in our Event, Education, and Association Services department. This position will perform internal office management/member service functions for Education & Events, with particular focus on design and management of educational and networking events.
Essential functions of the position include:
- Manages all meeting planning details (speaker research/logistical and presentation material coordination, preparation of meeting specifications and hotel room lists, event budgeting and reconciliation of hotel and meetings expenses, hotel selection and contract negotiations, etc.) for seminar activities as assigned.
- Participates in and coordinates the arrangements for respective committee meetings in support of meeting planning development.
- Works directly with member company committee representatives or programming leaders to determine important presentation topics, ideas for potential speakers and managing efforts to secure these and other details for event in respective meeting planning.
- Interacts with clients, client staff, vendors, and NAMIC association staff as directed.
- Serves as liaison to hotel/meeting facility for respective events.
- Responsible for developing, executing, and evaluating marketing efforts for assigned conference events including writing marketing copy, preparing list requests for mailings, digital promotion, and coordinating event brochure mailings.
- Assists with the budgeting process including maintaining budget worksheets and records throughout the year with quarterly reports to Conference Boards.
- Prepares quarterly conference board reports for respective events and projects.
- Provides customer service support – including using positive telephone skills, responding promptly to e-mails and phone calls, etc.
- Supports all aspects of event operations, including following office procedures, organizing and using filing systems, maintaining department work areas, and related duties.
- Arrives to work on time and maintains a positive attendance record.
- Builds and maintains positive work relationships with management, staff members, and external contacts.
- Performs any other duties and projects as assigned.
Qualifications include:
- Demonstrated computer proficiency (Microsoft Office, Adobe, database management).
- Certified Meeting Professional (CMP) designation is desirable.
- Meeting planning experience is required.
- College degree or equivalent experience in related business.
- Insurance company or agent experience is desirable.
- Professional demeanor where deeds and actions are reflective of the values and mission of the organization and its members.
- Must be available for occasional overnight travel including by car and by air.
- Ability to successfully pass a criminal background and MVR check.
NAMIC is proud to have been selected as one of the Best Places to Work! We offer an excellent compensation and benefits package with this full-time position. Benefits include access to group medical, dental and vision; a matched 401(k) plan; one paid day each year to volunteer with the charity of your choice; generous paid vacation; and more! We have a friendly yet professional work atmosphere where everyone enjoys working hard for the good of our members.
NAMIC is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status.
Systems Integration Analyst
ExpandThe National Association of Mutual Insurance Companies (NAMIC) has a new opportunity for an Analyst in our Business Analysts department. This position will be responsible for maintaining and optimizing the technical connections between the association’s core systems. The Analyst ensures data moves securely and accurately across platforms - AMS, email marketing platform, event registration, LMS, finance system, website, etc. to support seamless business operations and high-quality member experiences.
Essential functions of the position include:
System Integration & Maintenance
- Monitor, maintain, and troubleshoot integrations between core platforms.
- Ensure timely, accurate syncing of data across systems.
- Investigate integration failures or data anomalies
Data Mapping & Sync Configuration
- Document field mapping, transformation logic, sync frequency, and system triggers for each integration.
- Maintain cross-platform identifier integrity (e.g., Contact IDs, Emails) to prevent duplicate records.
- Update mappings and logic as business rules or system structures evolve.
Project Support & Implementation
- Assist with the implementation of new software or modules, focusing on data flow planning and system connectivity.
- Participate in discovery sessions to understand integration needs and ensure alignment with business processes.
- Conduct testing for new or updated integrations, verifying end-to-end functionality.
Stakeholder & Vendor Collaboration
- Act as liaison between business users and vendors to coordinate integration setup, error resolution, and version updates.
- Provide regular updates to internal teams on integration status, changes, and impacts.
- Ensure vendor integrations meet internal data governance and security standards.
Documentation & Training
- Maintain up-to-date documentation for all integration workflows, field mappings, sync schedules, and exception handling.
- Train staff or provide reference materials when integration updates affect internal workflows.
Data Quality & Compliance
- Monitor and enforce integration-related data quality controls (e.g., duplicate prevention, formatting standards).
- Collaborate with the data governance team on audits and data cleanup initiatives.
- Support data recovery and continuity plans for critical workflows.
Support & Troubleshooting
- Respond to staff tickets or questions related to system syncs (e.g., missing data, failed email triggers).
- Assist in diagnosing root causes and implementing sustainable fixes or configuration changes.
- Arrives to work on time and maintains a positive attendance record.
- Builds and maintains positive work relationships with management, staff members, and external contacts.
- Performs any other duties and projects as assigned.
Qualifications include:
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, Data Management, Business Administration (IT-focused), or a related field.
- 3+ years of experience in systems integration, CRM/AMS administration, or technical business analysis
- Demonstrated capability to collaborate effectively with vendors and internal stakeholders to resolve integration issues and manage updates.
- Experience documenting data mappings, transformation logic, synchronization schedules, and system triggers.
- Strong analytical, troubleshooting and project management skills
- Excellent communication skills—both technical and non-technical
- Ability to successfully pass a criminal background and MVR check.
- Experience with Dynamics 365, Salesforce, or a similar AMS/CRM
- Experience with tools to support integration monitoring, automation, system connectivity, and data validation.
Preferred:
- Experience with Dynamics 365, Salesforce, or a similar AMS/CRM
- Experience with tools to support integration monitoring, automation, system connectivity, and data validation.
NAMIC is proud to have been selected as one of the Best Places to Work! We offer an excellent compensation and benefits package with this full-time position. Benefits include access to group medical, dental and vision; a matched 401(k) plan; one paid day each year to volunteer with the charity of your choice; generous paid vacation; and more! We have a friendly yet professional work atmosphere where everyone enjoys working hard for the good of our members.
NAMIC is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status.