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YandeduCaTionnamiCviCesToimprovememberTomlines.INMAgAzINEgETSAMAkEOVERx13ANDANEWFOCUSWithabeex1bed-uppublicafairscapacityin2011NAMICembarkedonareviewandrevampingox1bitscommunicationswithmemberspolicymakersandthemedia.Whileanumberox1bprojectswereindevelopmentanewlydesignedandmoremutual-centricquarterlyINmagazinedebutedwiththewinterissueinDecember.Themagazinenowstrivestox1cinx1bormpersuadeentertainandinspireitsaudiencemutualpropertycasualtyinsurersandthosewhoworkwiththem.x1dGoingx1borwardINx19sarticleswillrevealandexploretheissueschallengestrendsandpersonalitiescentraltothepurposeox1bmutualinsuranceandrelatedbusinessesandpromisestodeliverarticlesandperspectivesnotx1boundinanyotherinsurancepublication.2011alsosawthemagazinegodigitalavailabletoawideraudiencewithitsappearanceontheNAMICwebsite.Insurax5ceMutualApublicationofWinter2011TheArtofTheTurnAroundPanhandleFarmersMutualx19sArtMeadowsx1cNevergiveupbelieveinwhatyouaredoingsurroundyourselfwithawonderfulsupportingcastandbuildgreatrelationships.x1dx14ArtMeadowsStormsareGoingtoComeWx10atx11x10x15disastx10x15sFocusOnIx13sx18x15ax13cx10exfx18catix14x1310x0INx0MagazineWinter2011Winter2011INx0Magazine11Dx11spx15x1dx11x1dhx11x1dx11xfhx18x19lx19x13x15xfxelxedvxex18xfx11x17x11x18x1dsx1dhxex1dhxevx11sux1bfxexfx11ddux1bx15x18x13x19ux1blx15fx11x1dx15x17x11xex18ddx11spx15x1dx11x1dhx11fxexfx1dx1dhxex1dx1dhx11sx11xedvxex18xfx11x17x11x18x1dshxevx11xellx19wx11dx17x11x1dx11x19x1bx19lx19x13x15sx1dsx1dx19x17x19x1bx11xexfxfux1bxex1dx11lypx1bx11dx15xfx1dwx11xex1dhx11x1bwx11sx1dx15llxfxex18x19x1dsx1dx19px15x1dfx1bx19x17hxeppx11x18x15x18x13StormSaregoingtocomeWeatherDisastersByLindsayRobison2011Billion-DollarDisastersJanuaryBlizzardx132billionAprilTornadoesx1315.5billionMayTornadoesx137billionDroughtHeatWavex135billionMississippiRiverFloodingx134billionMidwestFloodingx132billionHurricaneIrenex137billionSourceTheGuardianUnitedKingdom40x0INx0MagazineW0532011x0M1v3sSak3sProMotionSTheConnecticutFAIRPlanEastHartx16ordConnecticutselectedWilliamGriswoldasitsnewpresidentandgeneralmanager.Griswoldwhohasnearlyx16ourdecadesox16insuranceindustryexperiencespentthelastfveyearsastheFAIRPlanx19sclaimsmanager.HereplacedDonaldViewingwhoretiredax16termorethan16yearswiththeorganization.SauconMutualInsuranceCompanyBethlehemPennsylvaniaappointedSusanBertschasocemanager.Bertschhasmorethan15yearsox16insuranceindustryexperienceincludingstintsasamulti-lineadjusterwithCrawx16ordCompanyandasacustomerservicerepresentativewithPrudentialAARP.AsSauconMutualx19socemanagershewillhandletheday-to-dayoperations.TowersWatsonPhiladelphiaPennsylvaniaappointedConradLagascaasthecompanyx19snewestvicepresidenttoservethereinsurancebrokeragebusiness.HewillbebasedinSanFranciscoCalix16orniaandhelpclientsintheWeststrategicallydeveloptheirreinsuranceprogramsaswellashelpexpandTWx19sprox16essionalliabilitypractice.AdvantageWorkersCompensationInsuranceCompanySaltLakeCityUtahaddednewexecutivesta1membersin2011.GlenKuballtookoverasvicepresidentandchiex16underwritingocer.KevinWardalsojoinedAdvantageasvicepresidentox16claimsmanagement.TheMainStreetAmericaGroupJacksonvilleFloridaappointedthreeox16itscurrentsta1tonewexecutive-levelpositionsinAugust.StevePeterstookoveraschiex16operatingocerandexecutivevicepresidentox16insuranceoperations.BruceFoxisnowvicepresidentox16legalservicesandDanGaynorholdsthevicepresidentox16commerciallinesposition.FarmersMutualHailInsuranceCompanyofIowaWestDesMoinesIowaannouncedpromotionsandhiresinJuly.ThecompanypromotedNancyBockelmantoaccountingmanagerIIx16ortheaccountingdepartment.Theinx16ormationservicesdepartmentaddedJenoKuennenwhohadbeenworkingx16orthecompanyasaconsultantasaqualityassuranceanalystII.TheMPCIdepartmenthiredSailajaVuyyuruasanassistantanalyst.LocktonReKansasCityMissourinamedKevinCummingsasitsexecutivevicepresidentandproducerandTomHartleyasmanagingdirectorandproducerx16orLocktonx19sPhoenixoce.Thetwomenbringmorethan50yearsox16riskmanagementandinsuranceindustryexperiencebetweenthemtothesenewlycreatedpositions.COUNTRYFinancialBloomingtonIllinoisnamedKurtBockasitsnewCEO.Hewilltakethepositioninearly2012.ThecurrentCEOJohnBlackburnwillretireinJanuary.Bockhasahistoryinagricultureandinsuranceservinginmultiplepositionsx16ortheIllinoisAgriculturalAssociationandastreasurerx16orCOUNTRYx16rom2005until2008.AccolAdeSJ.D.PowerandAssociatesx192011U.S.NationalAutoInsuranceStudyrankedProvidenceRhodeIsland-basedAmicaMutualInsuranceCompanyhighestincustomersatisx16actionx16orautoinsurers.Amicareportedascoreox16843outox161000possiblepoints.Theinsurerhasbeenthetopcompany12yearsinarow.BrianTaylorpresidentandCEOox16WellsburgWestVirginiax19sMunicipalMutualInsuranceCompanywasinductedintotheBethanyCollegeAthleticHallox16Fame.HeexcelledonBethanyx19sgolx16andtennisteamsearningsixAll-PAChonorsbetweenthetwosports.WashingtonStateUniversityselectedPEMCOInsuranceSeattleWashingtonasthisyearx19srecipientox16theAdvocatex16orEducationAward.PEMCOcontributestoeducationbyawardingseveralscholarshipsandsponsoringawardsthathonorWashingtonstateeducators.RickDeGrawseniorvicepresidentandchiex16administrativeocerox16SCFArizonaPhoenixArizonareceivedtheStellarVolunteerAwardx16romGenesisCity.GenesisCityisacommunity-basedorganizationthatprovideseducationalservicestohigh-riskyouthandx16amiliesinArizona.DeGrawhassupportedtheorganizationx16or20years.coMMunitySuPPortFarmersMutualHailInsuranceCompanyofIowaWestDesMoinesIowamadetheinitialdonationinax16undraisinge1ortbytheCommunityFoundationox16GreaterDesMoinestorestoreUrbandaleIowax19sFlynnMansionatLivingHistoryFarms.WithFMHx19s8000contributionandtheCommunityFoundationx19s1matchx16orevery2donatedtheprojectnowhasmorethan15percentox16thetotalx16undsitneeds.UnionMutualofVermontCompaniesMontpelierVermontdonated22000tocommunitiesdamagedbyTropicalStormIrene.Severallocalorganizationsbenefttedx16romthecontributions.Thecompanyisalsomatchingonadollar-x16or-dollarbasisanycharitabledonationsitsemployeesmaketoqualix16yingBood-reliex16e1orts.NAMIC2011TheYearinReview31