Additional Living Expenses: ALE Fraud Case Studies and Lessons Learned

With more people getting Additional Living Expenses (ALE) accommodations through alternate means or renting privately, the opportunity for fraud has risen. During the last year, we have encountered multiple claims where the insured has manipulated a system whereby neither the carrier nor ALE vendor is closely scrutinizing invoices, lease agreements, and property ownership. The result is overpayment by tens of thousands of dollars. During this session, attendees will learn how to master data warehousing, apply data-driven insights, gain proficiency with advanced tools such as artificial intelligence and machine learning for fraud detection and process automation, and navigate future trends.