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NAMIC Personal Lines Seminar, April 13-15,2016

Event Contact

Christy Hall

Christy Hall
Meeting Manager

Molly Miller

Molly Miller
Meeting Coordinator

General Information

This annual event is designed specifically for underwriting, marketing (agent relations/business development), and product development professionals from property/casualty insurance companies. It provides educational sessions focused on emerging issues, professional development topics, and industry trends. Attendees will have the opportunity to network with peers facing similar issues and gain insights to put to work back at the office.

We specifically develop our educational programming particularly with our members in mind. NAMIC is comprised of a diverse membership and there are a variety of events to meet your needs. This seminar is designed for personal lines underwriters and marketing executives from property/casualty insurance companies.

“Excellent conference! Very knowledgeable and engaging presenters. The topics were of great interest and relevant to current situations in the marketplace. They sparked conversation amongst my co-workers at the conference and we were able to take the topics back to our company for discussion”

-Wendy Hancock
Senior Underwriter
Germania Insurance Company

This event is Designed for:

Underwriting Managers and Executives
Mid-upper Level Personal Lines Underwriters
Personal Lines Product Development Specialists

Agency Development Managers
Personal Lines Managers
Service Providers Specializing in Personal Lines Products

Personal Lines Committee Members

John Petrucci, CPCU, AAI, AU
Senior Vice President, Service and Administration
State Auto Group

Past Chairman
Charlotte Contreras
Director, Auto Underwriting Policy

Katie Degraaf
Senior Consultant
Towers Watson

Jean Downey, CPCU, CIC, ARM, AINS, AIS, ARe
Personal Lines Assistant Business Unit Leader
The Norfolk & Dedham Group

Larry Goins, CPCU, AIM, AU
Director of Personal Lines
Celina Insurance Group

Andrea House
Underwriting Channel Manager
PEMCO Mutual Insurance Company

Gregory Jones, CPCU
Vice President - Treaty Division
Hartford Steam Boiler Inspection and Insurance Company

Steve Klingemann
Vice President, Personal Lines
Integrity Mutual Insurance Company

Terry McClaskey
Division Leader, Personal Lines
Westfield Insurance Company

Andrea Phillips
Assistant Vice President—Personal Lines Underwriting
Auto-Owners Insurance

Chris Schupp, CPCU, FLMI
Underwriting Supervisor
Shelter Mutual Insurance Company

Mark Smith, CPCU, ARM, AIM
AVP - Midwest Regional Manager
Mutual Boiler Re

Andy Wallman, MBA, CIC
Director, Marketing Operations & Field Support
Indiana Farm Bureau Insurance

Staff Liaison
Christy Hall
Meeting Manager

Staff Resource
Kristen Spriggs
Vice President — Member Development

Seminar Registration Fees

Registrations received on or before Friday, February 12, 2016 are applicable to receive the early bird discount.


On or before
February 12

February 13
and later

NAMIC Member



Non Member



NAMIC Member - Multiple Attendee Discount*



Combo Registration for Commercial Lines and Personal Lines Seminar**



Progressive Culinary Tour


*Available for member registrations with 4+ attendees from the same company. Registrants 1-3 from the same company pay the regular member rate. Registrants 4+ from the same company receive discounted rate.

**Non-transferrable at any time and non-refundable after February 10.

First Time Attendees

We want to know if this is your first time to participate in the NAMIC Personal Lines Seminar. We would like to get to know you and provide you with some valuable networking opportunities. Don't be shy, please indicate on your registration form if you are a first time attendee. We are excited to meet you!

Registration Confirmation

You will receive a detailed e-mail confirmation upon successful completion of the registration process for this event; please make sure to enter a valid e-mail address on the registration form. If you have any questions regarding your registration, please e-mail or call (800) 336-2642.

Registration Cancellations

All registration cancellations and transfers MUST be made in writing. Cancellations received on or before March 14, 2016 are 100 percent refundable. After March 14, 2016 a $25 processing fee will be deducted. Refunds will be issued within 15 business days after receipt of the cancellation notice. No refunds are available after March 21, 2016 so please plan accordingly. Please note: Optional Dinners/Activities follow the NAMIC Cancellation Policy. You may substitute a participant at no additional charge. Please forward all requests to or fax (317) 876-6213. Cancelling a seminar registration with NAMIC does not cancel a hotel reservation.


In accordance with Title III of the Americans with Disabilities Act, we invite all registrants to advise us of any disability and any requests for accommodation to that disability. Please submit your request as far in advance of the program as possible.

What to Wear

The suggested attire for this meeting is business casual.


If you have any questions regarding your registration, e-mail or call (800) 336-2642 ext. 1061. If you have any questions regarding the seminar, e-mail or call (800) 336-2642 ext. 1082.

Seminar Agenda

“The content is always top-notch and regardless of the topics, I always learn a tremendous amount.”

-Andy Wallman
Manager, Personal Lines Underwriting
Indiana Farm Bureau Insurance

Wednesday, April 13, 2016

9:00 a.m. – 6:30 p.m.

Event Information Desk: Registration

1:00 – 6:30 p.m.

Solutions Showcase
The Solutions Showcase is open throughout the seminar. Take advantage of this convenient opportunity to connect with many service providers and industry solutions experts.

1:00 – 2:30 p.m.

Welcome & Keynote Address: Industry Outlook Update
The always-informative and thought-provoking Robert Hartwig, Ph.D., CPCU, president of the Insurance Information Institute, is back by popular demand to deliver the keynote address on the outlook for the property/casualty insurance industry. He will focus on trends, challenges, and opportunities in the personal lines space. His presentation will provide a comprehensive overview of the industry and give insight on what has happened during the past year as well as what might be in store for the year ahead.

Dr. Robert P. Hartwig, CPCU
Insurance Information Institute
New York, N.Y.

2:30 – 2:50 p.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees at the seminar.

2:50 - 3:50 p.m.

General Session: Political Predictions – 2016 Elections
Armed with inside knowledge from two decades in the inner workings of Washington’s political circles, Jimi Grande will share his insight on the 2016 election cycle and what could be in store for the property/casualty insurance industry. The race for the White House will have a major effect on the balance of power in the U.S. House of Representatives, Senate, and state legislatures across the country and for the legislative and regulatory environments.

Jimi Grande
Senior Vice President – Federal and Polititcal Affairs
Washington, D.C.

3:50 – 4:10 p.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees.

4:10 - 5:10 p.m.

Peer-to-Peer Learning | Roundtable Discussions

Join other personal lines professionals in roundtable discussions focused on industry changes and emerging issues. These interactive discussions will allow you to learn from peers and talk about the issues you are facing.

5:10 - 5:30 p.m.

Ignite Bonus Session: Get Connected – Social Media Primer!
Join Katie Peet, social media guru, for this fast-paced session on the best ways to translate seminar connections into your social media presence, how to build on conversations in-person and online, and navigate the seminar app.

Katie Peet
Social Media Director
State Auto Insurance Companies
Columbus, Ohio

5:30 - 6:30 p.m.

Networking Reception
Make the most of your seminar experience and enjoy some delicious food and drinks with fellow personal lines professionals.

6:30 p.m.

Seminar adjourns for the day

6:30 pm

Optional Activity: Meet to EatLobby
Interested in gathering for dinner and friendly discussion with fellow attendees? Make plans to Meet to Eat. Groups will gather in the hotel lobby at 6:15 p.m. and walk to either nearby Bella Bacinos or next door State and Lake. Each individual will be responsible for his or her own bill at the conclusion of dinner, which may include an automatic gratuity. Sign up for Meet to Eat on the Concurrent Session Survey that will be sent approximately one month before the event or on-site.

8:00 p.m.

Cocktails and ConversationStaytion Bar
Join fellow attendees and guests in the Renaissance Chicago Downtown Staytion Bar for cocktails and friendly conversation.

Thursday, April 14, 2016

7:30 a.m. - 4:00 p.m.

Event Information Desk: Registration

7:30 - 8:30 a.m.

Continential Breakfast
Enjoy a lite breakfast buffet, grab a cup of coffee, and connect with fellow attendees before the sessions start.

8:00 a.m. - 3:45 p.m.

Solutions Showcase

8:30 - 9:30 a.m.

Concurrent Sessions

  1. Leaglization of Marijuana
    Join us as we explore the history of marijuana use, legalization, and illegalization plus the current legal status at the state and federal levels. Learn how property/casualty insurance products treat marijuana today, how the courts historically treated it, and what the future could look like.

    Brenda Wells
    Risk Education Strategies
    Greenville, N.C.

  2. Insurance Scoring: The Good, the Ugly, and the Future
    Recent large-scale, high-profile cases of data theft have left insurers asking questions about the impact credit freezes have on insurance scores and whether they should take action. In this session, we will take a deeper look into what impacts insurance scores, the differences at the state level, and how scores have trended over the last seven years. This session will offer consumer communications advice from data providers and bureaus. Finally, we will highlight new data types and sources, new attributes, and what the future of insurance scoring looks like.

    Adam Pichon
    Vice President, Product Management
    Alpharetta, Ga.

  3. Federal Regulatory and Legislative Update
    Whether it’s the creation of new agencies as a result of Dodd-Frank or harmful rules coming from HUD and the Department of Labor, the federal government is creating new burdens for property/casualty insurers and encroaching upon the long-established state regulatory system of insurance supervision. Come hear Jimi Grande, senior vice president of Federal and Political Affairs, give an inside view of how NAMIC is working to stop increasingly aggressive federal policymakers from affecting your bottom line.

    Jimi Grande
    Senior Vice President – Federal and Political Affairs
    Washington, D.C.

  4. Idea Lab: Using Social Media to Build Your Personal Brand
    People want to work with and buy from people they know, like, and trust. A defined and consistent personal brand will move people closer to deciding they want to work with you above others. Social media gives you the opportunity to establish and reinforce the things that set you apart through the content you post and the way you interact online. During this session, learn what social media activities can help establish you as a trusted and knowledgeable resource and how to manage it all.

    Katie Peet, CICC, CISR
    Social Media Director
    State Auto Insurance Companies
    Columbus, Ohio

9:30 - 9:50 a.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees.

9:50 - 10:50 a.m.

Concurrent Sessions

  1. The State of Drones in Our Industry
    Get a view of the current state of drones from a personal lines and farm owner’s perspective to better understand the impact on the insurance industry. The overview of current market conditions will cover the legal/regulatory landscapes as well as coverage and underwriting issues arising from the use of drones for personal/recreational and farming purposes.

    Gerard Finley
    Senior Vice President, Casualty Underwriting
    Underwriting Services
    Munich Re America
    Princeton, N.J.

  2. Our Future: The “Sharing” Economy and Changing Demographics
    Demographic changes are altering the personal lines market as the number of nontraditional households continues to grow and senior and millennial populations increase. At the same time, the "sharing" economy is presenting new risks for insurers and policyholders. ISO is addressing the sharing economy with the introduction of new coverage options for ridesharing and home sharing. This session will explore changing demographics, emerging issues and trends, and how they may affect personal lines now and in the future.

    Sandee Perfetto
    Director, Personal Auto/Umbrella Product Development
    ISO Insurance Programs and Analytic Services
    Jersey City, N.J.

    Kevin Poll
    Director, Personal Property Product Development
    ISO Insurance Programs and Analytic Services
    Jersey City, N.J.

  3. When Gardening Becomes a Business
    More and more people are becoming makers, growers, and producers at a local level. Learn about the exposures associated with home harvesting, home-based processing of food products, attending/selling at Farmer’s Markets, and other emerging trends of organic gardening. Proper policy placement and product selection will be topics of discussion.

    Jeff Wilson
    Assistant Vice President/Farm and Ranch Director
    State Auto Insurance Companies
    Indianapolis, Ind.

  4. Idea Lab – Swing Shift: Transition from Co-Worker to Boss!
    Management is the art of getting work done through people. Making the transition from producing work to managing people is never easy. All managers struggle to balance their old relationships with new responsibilities. Learn how to avoid common pitfalls during this transition.

    Learning Objectives:

    • Understand the predictable 18-month transition process and develop practical strategies.
    • Discover the four phases of effectively managing people and production.
    • Learn how to handle delegation and management threats in addition to developing practical solutions for each.

    Tom Meier
    Senior Leadership Consultant
    Equis Consulting
    Indianapolis, Ind.

10:50 - 11:10 a.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees.

11:10 a.m. - 12:10 p.m.

Concurrent Sessions

  1. Building and Retaining Active and Loyal Customers
    The cost of acquiring customers is rising as competition for leads increases and new competitors enter the fray. Yet little is often being done to actively retain customers. With the claims process aside, insurers on average have only 360 seconds of contact with their policyholders a year – most of that being the renewal and the billing process!

    It’s time to rethink the value of the actively loyal, retained customer. How do insurers build the relationship and improve the trust? How do we increase the profitability of the customer by raising the number of products sold? How do you turn this customer into a promoter? This session will discuss the strategies at play and what your role can be in retaining customers.

    Lucian Snow
    Managing Partner
    Lumley Jacobs NA, LLC
    Weston, Mass.

  2. Evolution of Personal Lines
    With all the noise about “big data,” driverless cars, GoogleCompare, AllWebLeads, and QuoteWizard, it’s easy to just order up another consultant’s study and watch your market share continue to collapse. Walk through live demonstrations of real-time strategies to grow your market share in personal lines, tightly align distribution strategies with your underwriting appetites, grow retention rates, and collapse distribution/marketing costs. A new suite of distribution models, technology platforms and readily available data will help you compete and thrive.

    Jeff Chesky
    Chairman & CEO
    East Windsor, Conn.

  3. Fighting Fraud with Facts
    Data is the secret weapon in the fight against fraud that insurance companies are leveraging. Join us as we discuss the open-source data tools and fraud fighting software, such as link analysis, business rules, and modeling, to identify and fight fraud. The presentation will include demonstrations, a review of the benefits and drawbacks of technology, and live polling on questions of interest from attendees.

    Aaron Soline
    Manager of Data Analytics
    National Insurance Crime Bureau
    Chicago, Ill.

  4. Idea Lab Session: Planning, Prioritizing, and Procrastinating – Gaining Control Over Your Commitments

    Working smarter not harder has been the goal for at least a decade now! Our unlimited demands will continue to push against the same 24-hours. You know the drill: come in early, work late, return emails and texts before turning out the lights in anticipation of another Groundhog Day tomorrow. Change your pace with this Idea Lab! Adopt different strategies and tools for the ever-expanding commitment list. During our hour together, we will explore:

    • Using a practical system to fit your daily workload into four simple categories.
    • Learning how to reduce daily information flow by using a first-touch system of “Do/Divert/Delete.”
    • Managing proactively the front-end of any commitment by increasing your ability to negotiate from a strengths perspective.

    Tom Meier
    Senior Leadership Consultant
    Equis Consulting
    Indianapolis, Ind.

12:10 - 1:30 p.m.

Networking Lunch
Enjoy a hot lunch buffet and connect with fellow attendees during this extended lunch break.

1:30 - 2:30 p.m.


Concurrent Sessions

  1. The Shifting Future of Auto Insurance
    The emerging technology and recent shifts in consumer behavior have the potential to drastically shift the products we offer and how we sell and service them. Join us as we cover the changes impacting the industry, gain insight into how companies are currently addressing these issues, and discuss the changes that are likely to occur.

    Robin Harbage
    Head of Global Sales and Product Delivery
    Towers Watson’s DriveAbility ®
    Chagrin Falls, OH

  2. If These Walls Could Talk: The Evolving Market of the Connected Home
    In 2016, the Internet of Things is expected to overtake traditional connected devices, such as smartphones, tablets, and personal computers. Data is continuously being collected from the everyday devices that surround us. In combination with recent shifts in the motivations and behaviors of consumers, the connected-home market is evolving rapidly. Learn the implications of this convergence of trends holds as they relate to insurers.

    Joe Wodark
    Property Product Manager
    Verisk Insurance Solutions
    Chicago, Ill.

  3. Are You Prepared to Weather the Storm?
    Join us for an overview of the weather-related risks found across the country and roofing systems vulnerabilities to these events. At the Insurance Institute for Business & Home Safety, engineers and scientists use a combination of field research, claims studies, and small- and full-scale experiments to evaluate weather-related risks and associated building system performances on behalf of the insurance industry. We’ll highlight research and testing capabilities in videos, discuss product and system performance evaluations, building code implications, and mitigation. The variables that could affect risk, along with roofing- industry best practices will be at the core of our detailed discussion.

    Tanya M. Brown-Giammanco
    Lead Research Engineer and Director of Hail Research
    Insurance Institute for Business & Home Safety
    Tampa, Fla.

  4. Idea Lab Session

2:30 - 2:45 p.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees.

2:45 - 3:45 p.m.


Concurrent Sessions

  1. Onboarding Millennials: A Panel Discussion
    This session will feature a panel of three millennials currently working in the underwriting at Auto-Owners Insurance. These panelists will share their insights on what drew them to their current positions and millennials’ perception of the insurance industry. Discussion will focus on exploring suggestions for employers on ways to attract and retain millennials in insurance careers.

    Our moderator, Diane Allen, vice president of human resources at Auto-Owners Insurance, will give a brief background on why attracting millennials is important to the insurance industry, as well as emerging trends, and the impact of these trends on workplace demographic.

    Diane Allen
    Vice President – Human Resources
    Auto-Owners Insurance
    Lansing, Mich.

  2. Making the “Underwriter of the Future” a Reality
    Building on the 2015 Personal Lines Seminar session “The Underwriter of the Future,” this session will share practical examples to help you advance and modernize the role of the underwriter.

    As insurers look at large-scale and transformative investments in their front-office capabilities, there is widespread consensus that the role of underwriting can – and must –- significantly change if insurers are to modernize their operations and infrastructure to meet rising agent, business owner, and consumer expectations. Learn what it takes to make the Underwriter of the Future a reality.

    Gail McGiffin
    Principal, Underwriting, Product & Policy Solutions, Insurance Advisory
    Ernst & Young
    New York, N.Y.

  3. Are We There Yet? An Industry Update on Self-Driving Vehicles
    Many analysts have stated that autonomous vehicle technology has the potential to create significant safety benefits by reducing driver error. However, there is still a great deal of debate on the timeframe and integration of fully autonomous vehicles on U.S. roadways. This session will provide participants with an overview of autonomous vehicle technologies, the latest market developments, and the potential impact on the insurance industry.

    Mike Scrudato
    Senior Vice President and Strategic Innovation Leader
    Munich Re America
    Princeton, N.J.

  4. Idea Lab – Motivational Mentoring: How to Pick an Accountability Partner Mentors are our experienced sounding board, providers of guidance, and the best people to hold us accountable for moving forward. Someone who can help you set a development goal and hold your feet to the fire while you make progress is a true career partner. Join us as we explore mentoring best practices and assist you in:

    • Determining your context for a mentoring relationship.
    • Refining your expectations for the role of a mentor.
    • Helping you select the right mentor.

    Tom Meier
    Senior Leadership Consultant
    Equis Consulting
    Indianapolis, Ind.

3:45 p.m.

Seminar adjourns for the day

4:15 p.m.

Optional Activity: Afternoon Walk in the CityLobby
Enjoy an afternoon walk in the city with fellow participants. Walkers can gather in the lobby at 4:15 p.m. to explore the Windy City on foot. Pick up a walking map from the NAMIC registration desk during desk hours. This activity will be peer-led and will not have a guide, allowing you to enjoy the city at your leisure.

5:15 p.m.

Optional Activity: Progressive Culinary Dinner TourLobby
Embark on an adventure to Chicago’s best restaurants with fellow participants in this unique progressive dining experience. A glass of French wine and hors d’oeuvres await you at Troquet River North Bar and Restaurant followed by authentic Italian pizza for a main course at nearby Quartino before ending your progressive dinner with coffee and dessert at Nacional 27. Along the way, you will take in the sights and sounds of Chicago, enjoy casual conversation with peers, and have a truly exceptional dinner from a variety of Chicago’s renowned restaurants. Motor coach transportation provided. $75

8:00 p.m.

Cocktails and ConversationStaytion Bar
Join fellow attendees and guests in the Renaissance Chicago Downtown Staytion Bar for cocktails and friendly conversation.

Friday, April 15, 2015

7:00 – 11:00 a.m.

Event Information Desk: Registration

7:30 – 8:30 a.m.

Continental Breakfast
Enjoy a lite breakfast buffet, grab a cup of coffee, and connect with fellow attendees before the sessions start.

8:00 - 11:00 a.m.

Solutions Showcase

8:30 - 9:30 a.m.

General Session – Managing Risk Through Mitigation: An IBHS Perspective
Debra Ballen, general counsel of the Insurance Institute for Business & Home Safety, will discuss how IBHS’ ground-breaking research and innovative communications help insurers reduce property losses and understand structural vulnerability. Powerful video footage from the IBHS Research Center will highlight the progress that has been made and the challenges that lay ahead.

Debra Ballen
General Counsel and Senior Vice President, Public Policy
Insurance Institute for Business & Home Safety
Tampa, Fla.

9:30 - 9:45 a.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees.

9:45 - 11:00 a.m.

Closing General Session- Change Anything: The Science of Personal Success
Ninety-seven percent of employees have some career-limiting habit that keeps them from achieving their full potential. To help individuals overcome years of failed change effort and reach the next level of performance, the authors and researchers of the New York Times bestseller “Change Anything” have embarked on their largest study of behavior change to date. They studied the struggles, strategies, trials, and triumphs of 5,000 people looking to make big changes.

Whether hoping to get a promotion, lose weight, increase sales, or change a habit, the select few who achieve their goals use the same basic influence strategies. Learn what these strategies are and how to make them work in your life.

Justin Hale
Master Trainer
Provo, Utah

11:00 a.m.

Seminar Concludes

Session Proposals

Interested in speaking at this seminar? Submit your session proposal to Christy Hall.

Where to Stay

Chicago Marriott Downtown

Renaissance Chicago Downtown Hotel
1 West Wacher Drive
Chicago, Ill. 60601
Ph: (312) 372-7200 Make Your Reservation

Encounter the sophistication of a premier Chicago luxury hotel near the theatre districts and famed museums at the Renaissance Chicago Downtown Hotel, winner of a 2012 TripAdvisor Certificate of Excellence. Revitalize body and mind in spacious rooms or suites featuring unique amenities with marble accents complimented by skyline views of the city's architecture.

Unwind in style at the Rejuvenation Center inside this luxury hotel in Chicago boasting a refreshing indoor pool and indulgent spa treatments. Experience Bar Novo, a downtown Chicago hotel setting unlike any other providing a trendy and distinguished night-life scene serving delectable dishes and creative cocktails. This premier Chicago theater hotel is steps away from upscale shopping, fine dining, the theater district, and famed Millennium Park.

Event Hotel Rate And Cut Off Date

Rate: $235.00 plus taxes per night for single/double occupancy.

Peronal Lines Seminar attendees are responsible for making their own travel and hotel arrangements NAMIC has contracted a room block for attendees at the Renaissance Chicago Downtown Hotel. A set number of rooms are available at the group rate until March 15, 2016 or until the group block is sold out, whichever comes first. While NAMIC works hard to secure a sufficient number of rooms, we cannot guarantee rooms will be available. Please plan ahead and secure your reservation as soon as possible to receive the group rate. Refer to the NAMIC group rate when making your reservation at the hotel.

Please contact Julie Motyka if you encounter any problems with making hotel reservations.

Travel Information

Getting to the Renaissance Chicago Downtown Hotel is Easy!

Get customized directions to the Renaissance Chicago Downtown Hotel front door!

The Renaissance Chicago Downtown Hotel is located in downtown Chicago at the intersection of Wacker Drive and State Street. For customized, door-to door driving directions, please click here or visit your preferred mapping website.

Convenient parking!

The Renaissance Chicago Downtown Hotel offers valet parking for its guests at a rate of $65 per 24 hours with in and out privileges. There are also a variety of Self Park complexes in the area that offer a variety of rates. For a complete listing of self parking garages in the Chicago area, please visit

Ground Transportation

O'hare - The round trip shared van shuttle cost for one person traveling is approximately $58. A rate discount may be available for groups of two or more people, traveling to and from the same location at the same time. Airport Express tickets/ reservations can be made online at The ticket counters and loading zones for boarding the GO Airport Express van are at Door 1E across from baggage claim 6, at Terminal 2 door 2E across from Jet Blue Baggage Claim, Terminal 3 Door 3E across from baggage claim 9 and at Terminal 5, just outside door 5E. Reservations are recommended.

Midway - The round trip shared van shuttle cost for one person traveling is approximately $48. A rate discount may be available for groups of two ore more people, traveling to and from the same location at the same time. Airport Express tickets/ reservations can be made online at Tickets may also be purchased at the door three lower level ticket counter across from the Baggage Claim in Midway Airport. Reservations are recommended.

Area Attractions

While visiting the Windy City you will want to be sure to visit many of the area's local attractions. There's something for everyone in Chicago, whether you want to take in a show, listen to some fabulous Chicago Blues, shop until you drop, or just explore the city. Check out these links below for more information.

Notable Chicago Sites

  • Hancock Observatory
    Catch a bird's eye view of Chicago on the new Hancock Observatory. The spectacular view from the observatory can span 80 miles over four states on a clear day. Since the recent renovation, there are a variety of attractions including an audio sky tour and detailed history wall detailing the rise of the Hancock Building. The observatory is open daily.
  • Willis Tower
    Willis Tower is the premier corporate office building in Chicago, home to more than 100 companies including prominent law, insurance, transportation and financial services. The iconic building is the tallest in the Western Hemisphere, encompassing more than 4.5 million square feet, including its Skydeck and 103rd floor glass viewing platform, The Ledge, which attract more than 1.5 million visitors every year.
  • Navy Pier
    Navy Pier is the place where all of Chicagoland and tourists from around the world have come together since 1995 to enjoy the beauty and thrills of a day on Lake Michigan. From rides to restaurants, exhibitions to entertainment, shopping to dining cruises and tour boats, Navy Pier has it all - in a location unlike any other!

Music Venues

  • Blue Chicago
    Enjoy some live Blues music at nearby Blue Chicago. This famous club, and its sister club Blue Chicago on Clark, are just a short cab ride away from the Renaissance Chicago. These clubs offer one nightly admission fee to both venues so that you can enjoy the best of both worlds.
  • House of Blues
    Live entertainment is just a hop, skip and a jump away at The House of Blues. This famous venue hosts a variety of national musical acts on a daily basis. For those of you just interested in entertaining your taste buds, The House of Blues is also home to a restaurant that serves delta inspired southern cuisine in a laid back atmosphere.
  • Andy's Jazz Club and Restaurant
    If your musical taste is geared more towards jazz, then you won't want to miss Andy's Jazz Club. For over 30 years, Andy's has presented the best jazz Chicago has to offer. One of the most respected establishments; historic Andy's offers casual dinning and live jazz on a daily basis, with sets in the late afternoon and into the evening.


  • Museum of Science & Industry
    Get inspired and explore the great world of science at the Museum of Science and Industry. This fabulous museum is home to a variety of exhibits that appeal to children and adults of all ages. The museum also hosts an OMNIMAX theater that is an attraction of its own. The theater itself is a 72' dome that is approximately 5 stories tall and seats 342 guests. Seeing a movie at the OMNIMAX is quite an experience. Both the exhibits and movies at the museum change frequently, so check out the museum's web page for more detailed information regarding upcoming attractions.
  • Shedd Aquarium
    Take the grand exploration of Shedd Aquarium. Shedd Aquarium boasts itself as the World's Aquarium. Opened in 1929, it is one of the oldest public Aquariums in the world. When you visit Shedd, you can experience environments from around the world. The Caribbean Coral Reefs, Amazon, and Pacific Rocky Coasts are just some of the exhibits you can explore. The Shedd Aquarium takes you closer to nature in some of the world's richest ecosystems.
  • The Art Institute of Chicago
    The Art Institute consistently ranks among Chicago's most-visited museums. From French Impressionist paintings to African masks to the new wing for Modern Art, the museum offers visitors a rich cultural experience.
  • The Field Museum of Natural History
    The Field Museum is probably best known for its dinosaur displays, but it also has a rich and deep dedication to "the diversity and relationships in nature and among cultures." It currently holds, conserves, studies more than 20 million objects, a collection which grew from holdings received after the World's Columbian Exposition of 1893.


  • The Magnificent Mile
    The Magnificent Mile is a spectacular showcase of style, flavor, entertainment and fun. With more than 460 stores, 275 restaurants, 60 hotels and unique entertainment and attractions packed and stacked along its length, The Magnificent Mile has an indulgence for every passion and every pocket.
    Mario Batali’s and Joe Bastianich's 63,000-square-foot, two-level complex is an eight-restaurant "polpo," as well as a butcher, a produce market, and a grocery with imported olive oil, wine and pastas, as well as locally sourced products. There are also stations for Nutella, salumi, cheese, pizza, espresso and fresh breads and pastries. The Chicago location is only the second outpost in the United States. The original location, opened in 2007, continues to thrive in Turin, Italy, but the Chicago outpost is the largest to date.

Frequently Asked Questions

“It's great to get perspective from other similar carriers in other parts of the country who face similar challenges and hear what they're doing about them.”

-Jean Downey
Assistant Business Unit Leader
The Norfolk & Dedham Group

What is the suggested attire for business and social gatherings?
Business casual attire is appropriate for all seminar sessions, receptions, and meal functions.

What registration payment options are available?
The registration system accepts payment by credit card and by check.

Can I pay for multiple attendees from my company at the same time?
Yes. After you have input the initial registration, click the button that says “Add Another Registration” until all attendees from your company are registered. You may then submit payment for all of the registrations in a single transaction.

When and how is registration confirmation sent?
Confirmation is sent via email so please enter a valid email address. If registering more than one person at a time you will need to forward the confirmation email to each delegate. You will receive your confirmation the quickest if you are paying online. Confirmation will be sent immediately after you submit your credit card information.

Does my registration include a hotel reservation?
No, you will need to contact the Renaissance Chicago Downtown Hotel to make a room reservation. NAMIC has contracted a room block for attendees at the rate of $235 per room. A set number of rooms are available at the group rate until March 15, 2016 or until the group block is sold out, whichever comes first. While NAMIC studies past attendance trends and the needs of our members, we cannot guarantee rooms will be available. Please plan ahead and secure your reservation as soon as possible to receive the group rate. Refer to the NAMIC group rate when making your reservation at the hotel.

What does my registration include?
Registration fees includes access to all seminar sessions*, speaker presentation materials, the seminar APP, the seminar attendee list, and NAMIC sponsored meal functions including the Networking Reception, daily breaks, breakfast on Thursday and Friday, and lunch on Thursday.

*Participation in the pre-seminar optional workshop on Wednesday morning requires an additional fee. More information is available on the registration information page.

How do I make my concurrent session selections?
You will receive an email with a link the to the personal lines seminar concurrent session survey approximately one month in advance of the seminar. It will be sent to the email address provided on your seminar registration. A second mailing of the survey will be sent for those who have not responded, as well as for new registrants, approximately two weeks prior to the seminar. If you have not received the concurrent session survey within two weeks of the seminar, please check your spam folder for the email. If you are still unable to locate or access the email, or have additional questions about the concurrent session survey, please contact Molly Miller.

A copy of your concurrent session selections will be included in the registration packet you receive on-site.

Posted: Tuesday, March 25, 2014 2:09:42 PM. Modified: Wednesday, February 10, 2016 10:56:13 AM.

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