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NAMIC Personal Lines Seminar, April 24-26,2017

Event Contact

Christy Hall

Christy Hall
Meeting Manager

Molly Miller

Molly Miller
Meeting Coordinator

General Information

This annual event is designed specifically for personal lines underwriters, marketing executives(agent relations/business development), and product development professionals from property/casualty insurance companies. It provides educational sessions focused on emerging issues, professional development topics, and industry trends. Attendees will have the opportunity to network with peers facing similar issues and gain insights to put to work back at the office.

We specifically develop our educational programming particularly with our members in mind. NAMIC is comprised of a diverse membership and there are a variety of events to meet your needs.

Click here to download the brochure

“Excellent conference! Very knowledgeable and engaging presenters. The topics were of great interest and relevant to current situations in the marketplace. They sparked conversation amongst my co-workers at the conference and we were able to take the topics back to our company for discussion”

-Wendy Hancock
Senior Underwriter
Germania Insurance Company

This event is Designed for:

Underwriting Managers and Executives
Mid-upper Level Personal Lines Underwriters
Personal Lines Product Development Specialists

Agency Development Managers
Personal Lines Managers
Service Providers Specializing in Personal Lines Products

Personal Lines Committee Members

Andrea House
Underwriting Channel Manager
PEMCO Mutual Insurance Company

Immediate Past Chairman
John Petrucci, CPCU, AAI, AU
Senior Vice President, Service and Administration
State Auto Insurance Companies

Chairman Elect
Steve Klingemann
Vice President, Personal Lines & Marketing
Integrity Mutual Insurance Company

Katie DeGraaf
Senior Consultant
Willis Towers Watson

Jean Downey, CPCU, CIC, ARM, AINS, AIS, ARe
Personal Lines Assistant Business Unit Leader
The Norfolk & Dedham Group

Larry Goins, CPCU, AIM, AU
Director of Personal Lines
Celina Insurance Group

Gregory Jones, CPCU
Senior Vice President - Treaty Division
Hartford Steam Boiler Inspection and Insurance Company

Tony Kimmi
Business Center Director
Farm Bureau Financial Services

Terry McClaskey
National Personal Lines Underwriting and Sales Leader
Westfield Insurance Company

Hilary Ludema, CPCU, API, AU, AIM
Assistant Vice President—Personal Lines Underwriting
Auto-Owners Insurance

Karen Morris
Underwriting Manager
Alamance Farmers’ Mutual Insurance Company

Chris Schupp, CPCU, FLMI
Underwriting Supervisor
Shelter Mutual Insurance Company

Andy Wallman, MBA, CIC, CPCU
Director, Marketing Operations & Field Support
Indiana Farm Bureau Insurance

Staff Liaison
Christy Hall
Meeting Manager

Staff Resource
Kristen Spriggs
Vice President — Member Development

Seminar Registration Fees

Registrations received on or before Friday, February 24, 2017 are applicable to receive the early bird discount.


On or before
February 24

February 25
and later

NAMIC Member



Non Member



NAMIC Member - Multiple Attendee Discount*



Combo Member Registration for Commercial Lines and Personal Lines Seminar**


*Available for member registrations with 4+ attendees from the same company. Registrants 1-3 from the same company pay the regular member rate. Registrants 4+ from the same company receive discounted rate.

**Non-transferrable at any time and non-refundable after February 8.

First Time Attendees

We want to know if this is your first time to participate in the NAMIC Personal Lines Seminar. We would like to get to know you and provide you with some valuable networking opportunities. Don't be shy, please indicate on your registration form if you are a first time attendee. We are excited to meet you!

Registration Confirmation

You will receive a detailed e-mail confirmation upon successful completion of the registration process for this event; please make sure to enter a valid e-mail address on the registration form. If you have any questions regarding your registration, please e-mail or call (800) 336-2642.

Registration Cancellations

All registration cancellations and transfers MUST be made in writing. Cancellations received on or before March 27, 2017 are 100 percent refundable. After March 27, 2017 a $25 processing fee will be deducted. Refunds will be issued within 15 business days after receipt of the cancellation notice. No refunds are available after April 3, 2017 so please plan accordingly. Please note: Optional Dinners/Activities follow the NAMIC Cancellation Policy. You may substitute a participant at no additional charge. Please forward all requests to or fax (317) 876-6213. Cancelling a seminar registration with NAMIC does not cancel a hotel reservation.


In accordance with Title III of the Americans with Disabilities Act, we invite all registrants to advise us of any disability and any requests for accommodation to that disability. Please submit your request as far in advance of the program as possible.

What to Wear

The suggested attire for this meeting is business casual.


If you have any questions regarding your registration, e-mail If you have any questions regarding the seminar, e-mail or call (800) 336-2642 ext. 1082.

Seminar Agenda

CPCUs attending this seminar will be awarded 11 CPD points under the Continuing Professional Development program for CPCUs.

“The content is always top-notch and regardless of the topics, I always learn a tremendous amount.”

-Andy Wallman
Manager, Personal Lines Underwriting
Indiana Farm Bureau Insurance

Monday, April 24, 2017

9:00 a.m. – 6:00 p.m.

Event Information Desk: Registration

1:00 – 6:00 p.m.

Sponsor Showcase
The Solutions Showcase is open throughout the seminar. Take advantage of this convenient opportunity to connect with many service providers and industry solutions experts.

1:00 – 2:10 p.m.

Welcome General Session: 2016 Election Fallout: Industry Update
The historic 2016 elections changed the political and legislative landscape in Washington, D.C. Now the results are being felt across the country as regulatory policies and agendas are being set in motion. Join us to hear from NAMIC Senior Vice President Jimi Grande, who has a front seat to all the action in Washington, as he discusses the ramifications of the elections on the insurance industry and the key issues that are impacting your policyholders and business.

Jimi Grande
Senior Vice President - Federal and Political Affairs
Washington, D.C.

2:10 – 2:30 p.m.

Networking Break

2:30 - 3:45 p.m.

Keynote Address: Welcome to the Experience Economy
Goods and services everywhere are being commoditized. What today’s consumers want are experiences – memorable events that engage them in an inherently personal way. Therefore, the only unique competitive advantage is the exceptional experience a business can create for its clients. Businesses must embrace the principles of the “experience economy” to create ever-more-engaging experiences. But how can these principles be applied to the insurance industry? Attend this keynote address to find out.

Dennis Moseley-Williams
Principal, Founder
DMW Strategic Consulting
Ottawa, Ont.

3:45 – 4:00 p.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees.

4:00 - 5:15 p.m.

Peer-to-Peer Learning | Roundtable Discussions
Join other personal lines professionals in roundtable discussions focused on industry changes and emerging issues. These interactive discussions will allow you to talk about the issues you are facing and learn from your peers.

5:15 - 5:35 p.m.

Ignite Bonus Session: Networking – Quality vs. Quantity
In today’s business reality, it’s not what you know, but who you know. With 65 to 75 percent of jobs gained through personal referrals and connections, networking is paramount to personal success. This interactive session will provide attendees with an opportunity to polish their networking skills and gain insights into tips and techniques for networking in today’s modern workplace.

Karen Aiello
National Territory Manager
The Jacobson Group
Chicago, Ill.

5:30 - 6:30 p.m.

Networking Reception
Make the most of your seminar experience and enjoy some delicious food and drinks with fellow personal lines professionals.

6:30 p.m.

Seminar adjourns for the day

6:30 pm

Optional Activity: Meet to Eat
Interested in gathering for dinner and friendly discussion with fellow attendees? Make plans Meet to Eat. Groups will gather in the hotel lobby at 6:15 p.m. to walk to their selected restaurants. Each individual will be responsible for his or her own bill at the conclusion of dinner. Sign up for Meet to Eat on the Concurrent Session Survey that will be sent approximately one month before the seminar or while on site.

Tuesday, April 25, 2017

7:00 a.m. - 4:00 p.m.

Event Information Desk: Registration

7:30 - 8:30 a.m.

Enjoy a lite breakfast buffet, grab a cup of coffee, and connect with fellow attendees before the sessions start.

8:00 a.m. - 3:45 p.m.

Sponsor Showcase

8:30 a.m. - 9:30 a.m.

  1. The Sharing Economy: Fad, Risk, or Opportunity?
    This session will provide an overview of the sharing economy, look at how fast it is –or is not – growing, and talk about where it is going. Attendees will learn about new challenges and opportunities the sharing economy creates for the insurance industry what personal lines companies can do to help position themselves to evolve with it.

    Mike Scrudato
    Senior Vice President and Strategic Innovation Leader
    Munich Re America
    Princeton, N.J.

  2. Cyber Risks: What Danger Lurks Behind the Screen?
    Explore the range of cyber risks that individuals face, particularly as technology develops and homes and cars become more connected. In this session, we will look at the insurance industry’s response to these exposures while considering coverages that may be available under homeowners’ policies and the emerging arena of personal lines cyber coverages. The session will conclude with a discussion of practical steps individuals can take to manage cyber exposures.

    Timothy J. Zeilman
    Vice President, Strategic Products
    The Hartford Steam Boiler Inspection and Insurance Company
    Hartford, Conn.

  3. Advances in Predictive Modeling: Data Science, Telematics, and Text
    Insurance data is rich with interesting patterns that offer insights into key business problems. Traditionally, actuaries have relied on classical statistical methods such as regression, cumulative experience, and intuition to predict outcomes. In this session, we will discuss data science tools that can help build more accurate pricing models by focusing on important predictors. We will also discuss how telematics are being used to infer causal relationships with claims and how “surprise” claims can be triaged appropriately with a blend of regression and text mining.

    Will Frierson
    Senior Actuarial Analyst
    Willis Towers Watson
    Minneapolis, Minn.

  4. Idea Lab: Problems are the Price for Progress!
    The ability to effectively manage change is often identified as a core success competency in a fast-changing business environment. When employees get stuck and appear resistant to embracing any new direction, it is rarely a simple issue of stubborn refusal. A far more likely reason for not moving forward is a lack of basic problem solving skills. Any new vision or strategy will also create a brand new set of problems that demand attention. Most of us are comfortable solving the routine problems we have gotten used to. New and unfamiliar problems demand fresh thinking and a creative approach. During this idea lab, attendees will explore the link between successfully adapting to the change cycle and developing creative problem solving strategies.

    Tom Meier
    Senior Leadership Consultant
    Equis Consulting
    Indianapolis, Ind.

9:30 - 9:50 a.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees.

9:50 - 10:50 a.m.

Concurrent Sessions

  1. Capitalizing on the Growth of Smart-Home Systems
    How do insurers mitigate risk, engage consumers, and generate new revenue in the age of the Internet of Things and connected homes? There has been a lot of talk and speculation, but recent events are suggesting that insurers need to be thinking more about these questions. This session will inform attendees about the technology, business models, and major players in this emerging space.

    Kevin Meagher
    SVP Business Development
    ROC Connect
    Palo Alto, Calif.

  2. Leveraging Net Promoter Score to Create and Grow Loyal Clients
    Measuring client loyalty in a consistent way is the foundation for effective strategy in creating and growing loyal clients and driving profitable growth. In this session, we'll explore the true value of having loyal agents and policyholders and how their loyalty can be measured through the application of Net Promoter Score.

    Steve Dee
    Senior Vice President, Head Client Loyalty
    Swiss Re America Holding Corporation
    Chicago, Ill.

  3. What Big Data Means for the Insurance Industry
    Big data has been a big meme in the business world for approximately 5 years now. Common slogans like “data is the new oil” and “high volume, velocity, variety” pique interest but don’t necessarily convey what big data is, and the circumstances in which it can add value. Furthermore, common misconceptions about big data can lead to strategic blind alleys and issued opportunities. This session will discuss three distinct aspects of big data and outline a framework for understanding how big data – properly harnessed through the rights forms of data science – can enable improved operations, better customer engagement, and even new business models. Each theme will be illustrated by examples and case studies.

    James Guszcza, Ph.D., FCAS
    Chief Data Scientist | U.S.
    Deloitte Consulting LLP
    Hartford, Conn.

  4. Idea Lab: Crafting your First Agency Blog
    Do you understand the power of an agency blog? Blogs can provide your agency website with SEO, more landing pages, and powerful visual content marketing. They are a strong tool when it comes to building long-lasting, rewarding customer/client relationships. Join in this interactive workshop to write your first agency blog with and easy step-by-step process.

    Christopher Paradiso
    Agency Owner and Speaker
    Paradiso Insurance
    Stafford Springs, Conn.

10:50 - 11:10 a.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees.

11:10 a.m. - 12:10 p.m.

Concurrent Sessions

  1. Closing the Gaps in Home-Based Business Coverage
    Standard homeowners and business owner policies have coverage gaps for home businesses. This gap can leave people who are their own bosses in precarious positions. This session will delve into home-based business risks, including liability, telecommuting, cyber liability, and auto, and how to close the coverage gaps. Generation Z’s impact on the home-business world will also be explored.

    Sr. Learning and Education Consultant
    Motorists Insurance Company
    Columbus, Ohio

  2. Is Your Digital Customer Experience Up to Par?
    In today’s technology-driven world, insurers must have a digital customer experience to keep existing customers and on-board new ones. Is your experience up to par? Join this session to learn how to make your digital customer experience whole. Social media, email marketing strategies, websites and mobile apps will all be discussed.

    Christopher Paradiso
    Agency Owner and Speaker
    Paradiso Insurance
    Stafford Springs, Conn.

  3. Usage-Based Insurance: What’s All the Noise About?
    Usage-based insurance has been called a hot topic and emerging trend in personal auto insurance for more than a decade. Are companies gaining traction with their UBI programs? Are they seeing the much-anticipated results? Is there technology that can support a cost-effective deployment? Where is all of this going? In this session, we will drive through the noise to clarify the true state of telematics and its implications in personal auto. Successes and failures, emerging technologies and data sources, the implications to current pricing and underwriting, and the challenges and opportunities for small companies will all be discussed.

    Katie DeGraaf
    Global Leader, UBI Sales and Product Delivery
    Willis Towers Watson
    Minneapolis, Minn.

  4. Idea Lab: “When YUPPIE Met HENRY” – Onboarding Millennials (Young Urban Professional / High Earning Not Rich Yet)

    Born between 1980 and 2000, they are known as Millennials, GenY, Gen Next, digital natives, echo boomers, net generation, and facebookers, just to name just a few. Whatever label we choose, the gen-texters will form our next crop of new hires (and their parents are showing up for the interview). Like it or not – here they come! Now is the best time for managers to discover how to work with this new group of future business leaders and find creative ways to introduce them to the corporate world.

    Tom Meier
    Senior Leadership Consultant
    Equis Consulting
    Indianapolis, Ind.

12:10 - 1:30 p.m.

Networking Lunch
Enjoy a hot lunch buffet and connect with fellow attendees during this extended lunch break.

1:30 - 2:30 p.m.

Concurrent Sessions

  1. The Rising Trend in Highway Fatalities
    This session will examine the historical trend in highway fatalities and the various factors that have influenced these numbers. The effects of the economy, driver licensing, traffic laws and vehicle design will be covered with special attention paid to the current efficacy and future potential for crash-avoidance technologies.

    David Zuby
    Executive Vice President and Chief Research Officer
    Insurance Institute for Highway Safety
    Arlington, Va.

  2. Emerging Issues Facing Personal Lines Carriers
    Charlie Kingdollar, one of the industry’s foremost experts on global emerging issues, will update attendees regarding emerging exposures facing personal lines carriers. Charlie will share his insights as to which exposures could have the most impact as well as how rating agencies view these exposures.

    Charlie Kingdollar
    Vice President
    General Reinsurance Corporation
    Stamford, Conn.

  3. The Changing U.S. Personal Lines Consumer Market
    This session will identify important demographic, technological, economic, and cultural changes affecting the personal lines consumer. We will uncover what is driving these changes and discuss what they might mean for market participants. The presentation will pay attention to cultural trends affecting household structures and technology trends affecting consumer communication, shopping, and risk behaviors. By monitoring the trends within these key categories, we can get a sense of where consumers are headed and where insurers need to be in the future.

    Alan Dobbins
    Director, Insurance Research
    Conning Asset Management
    Hartford, Conn.

  4. Idea Lab: Wellness 101: Tips for Busy Professionals
    Mentors are our experienced sounding board, providers of guidance, and the best people to hold us accountable for moving forward. Someone who can help you set a development goal and hold your feet to the fire while you make progress is a true career partner. Join us as we explore mentoring best practices and assist you in.

    Carol Wagner
    Dimensions in Health, Inc.
    Northbrook, Ill.

2:30 - 2:50 p.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees.

2:50 - 3:50 p.m.


Concurrent Sessions

  1. Recruiting and Retaining Millennials
    The insurance industry is facing a demographic crisis as more baby boomers retire. But the millennial generation is a large one, and it is quickly becoming the largest generation in the workforce. Unfortunately, as an industry, insurance has a bad reputation among this age group, and we have a hard time recruiting and engaging them. The good news is that the industry is perfect for millennials; they just don't know it yet. Join this highly rated, interactive session to learn how to engage millennials.

    Tony Canas
    Chief Motivational Officer
    Atlanta, Ga.

  2. Mergers and Acquisitions: Current Trends in Industry Consolidation
    This session will provide attendees with a deeper understanding of the industry’s current consolidation activity, with special emphasis on the insurance distribution space. Dale Myer will share first-hand industry experience, valuation considerations, drivers of consolidation, discussion of transactions multiples, and real-market metrics and trends in the M&A space to provide attendees with key takeaways.

    Dale Myer
    Managing Director
    New York, N.Y.

  3. How to Find Happily Ever After in Agent and Underwriter Relationships
    A healthy working relationship between agents and underwriters benefits both parties as well as the consumer, ensuring the policyholder’s best interests are kept front-of-mind throughout the process. Facilitated by Trevor Mahoney, assistant manager in the home office sales department at Auto-Owners Insurance, this panel of agents and underwriters will participate in an open, honest conversation about what each wants and needs from the other to succeed. They will also share strategies for strengthening the agent/underwriter relationship in your organization.

    Trevor Mahoney
    Assistant Manager
    Auto-Owners Insurance Company
    Lansing, Mich.

  4. Idea Lab: Wellness 101: Tips for Busy Professionals
    Life is busy and each day we need to balance a number of different (and sometimes conflicting) priorities. Between work, kids, family, and friends, it’s hard to find the time for ourselves. Something’s got to give, right? Often, that “something” is our health and most specifically our nutrition. Led by wellness expert, Carol Wagner, this session combines the latest research and practical tips, along with lots of humor, for a fun, energizing, and inspiring look at personal health and wellness. Feel confident that you don’t have to do it all and you don’t have to do it perfectly – making small changes can really make a big difference.

    Carol Wagner
    Dimensions in Health, Inc.
    Northbrook, Ill.

3:45 p.m.

Seminar adjourns for the day

4:15 p.m.

Optional Activity: Afternoon Walk in the City
Enjoy an afternoon walk in the city with fellow participants. Walkers will gather in the lobby at 4:15 p.m. to explore the Windy City. Pick up a walking map from the NAMIC Information Desk during desk hours. This activity will be peer-led and will not have a guide, allowing you to enjoy the city at your leisure.

5:15 p.m.

Optional Activity: Windy City Skies and Pies
This optional activity is a Chicago must. View the city from the 94th floor of the Hancock Tower at the 360 CHICAGO observatory, which is higher than 1,000 feet above the Magnificent Mile and Lake Michigan. After taking in the skyline, we’ll head to Giordano’s for a local favorite, stuffed deep dish pizza. Named “Chicago’s Best Pizza” by NBC, The New York Times, and other media outlets, Giordano’s is the local favorite for a reason. Evening includes transportation, 360 CHICAGO admission, pizza, salad, dessert, and non-alcoholic beverages. $75 per person.

6:30 pm

Optional Activity: Meet to Eat
Interested in gathering for dinner and friendly discussion with fellow attendees? Make plans Meet to Eat. Groups will gather in the hotel lobby at 6:15 p.m. to walk to their selected restaurants. Each individual will be responsible for his or her own bill at the conclusion of dinner. Sign up for Meet to Eat on the Concurrent Session Survey that will be sent approximately one month before the seminar or while on site.

Wednesday, April 26, 2017

7:00 – 11:00 a.m.

Event Information Desk: Registration

7:30 – 8:30 a.m.

Enjoy a lite breakfast buffet, grab a cup of coffee, and connect with fellow attendees before the sessions start.

8:00 - 11:00 a.m.

Sponsor Showcase

8:30 - 9:30 a.m.

General Session: Why Extreme Weather is the New Normal
James Garriss shares his insights about changing climate – not just the mantra of “global warming,” but the short- and long-term natural factors that are shaping weather, crops, and investments. As an historical climatologist, James offers perspective on what climate events have happened in 60 percent to 80 percent of similar years.

James J. Garriss
Historical Climatologist
Browning Media LLC
Las Vegas, Nev.

9:30 - 9:45 a.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees.

9:45 - 11:00 a.m.

Closing General Session: Quit Taking it Personally – The Power of Owning Feedback
We have all been to at least one workshop or seminar on giving constructive criticism. There are an endless number of tips and techniques for providing helpful, performance-oriented feedback to those that work for (and with) us, geared to helping the person raise their game. Here’s the deal – it doesn’t matter how polished the message is when delivered, if the person on the receiving end gets triggered and turns defensive, the rest of the conversation is a waste of time. To truly learn how to provide coaching, you must first learn how to receive it. In this session, attendees will learn how to disarm their own defense mechanisms and gain insight into helping others do the same.

Tom Meier
Senior Leadership Consultant
Equis Consulting
Indianapolis, Ind.

11:00 a.m.

Seminar Concludes

Session Proposals

Interested in speaking at this seminar? Submit your session proposal to Christy Hall.

Where to Stay

Chicago Marriott Downtown

Renaissance Chicago Downtown Hotel
1 West Wacker Drive
Chicago, Ill. 60601
Ph: (312) 372-7200
Make Your Reservation

Encounter the sophistication of a premier Chicago luxury hotel near the theatre districts and famed museums at the Renaissance Chicago Downtown Hotel, winner of a 2012 TripAdvisor Certificate of Excellence. Revitalize body and mind in spacious rooms or suites featuring unique amenities with marble accents complimented by skyline views of the city's architecture.

Unwind in style at the Rejuvenation Center inside this luxury hotel in Chicago boasting a refreshing indoor pool and indulgent spa treatments. Experience Bar Novo, a downtown Chicago hotel setting unlike any other providing a trendy and distinguished night-life scene serving delectable dishes and creative cocktails. This premier Chicago theater hotel is steps away from upscale shopping, fine dining, the theater district, and famed Millennium Park.

Group Hotel Rate And Cut Off Date

Group Rate: $244.00 plus taxes per night for single/double occupancy.

Make Your Reservation

Personal Lines Seminar attendees are responsible for making their own travel and hotel arrangements. NAMIC has contracted a room block for attendees at the Renaissance Chicago Downtown Hotel. A set number of rooms are available at the group rate until March 24, 2017 or until the group block is sold out, whichever comes first. While NAMIC works hard to secure a sufficient number of rooms, we cannot guarantee rooms will be available. Please plan ahead and secure your reservation as soon as possible to receive the group rate using the link above.

Please contact Christy Hall if you encounter any problems with making hotel reservations.

Travel Information

Getting to the Renaissance Chicago Downtown Hotel is Easy!

The Renaissance Chicago Downtown Hotel is located in downtown Chicago at the intersection of Wacker Drive and State Street. For customized, door-to door driving directions, please click here or visit your preferred mapping website.

The Renaissance Chicago Downtown Hotel offers valet parking for its guests at a rate of $65 per 24 hours with in and out privileges. There are also a variety of Self Park complexes in the area that offer a variety of rates. For a complete listing of self parking garages in the Chicago area, please visit

Ground Transportation
O'Hare - The round trip shared van shuttle cost for one person traveling is approximately $58. A rate discount may be available for groups of two or more people, traveling to and from the same location at the same time. Airport Express tickets/ reservations can be made online at The ticket counters and loading zones for boarding the GO Airport Express van are at Door 1E across from baggage claim 6, at Terminal 2 door 2E across from Jet Blue Baggage Claim, Terminal 3 Door 3E across from baggage claim 9 and at Terminal 5, just outside door 5E. Reservations are recommended.

Midway - The round trip shared van shuttle cost for one person traveling is approximately $48. A rate discount may be available for groups of two ore more people, traveling to and from the same location at the same time. Airport Express tickets/ reservations can be made online at Tickets may also be purchased at the door three lower level ticket counter across from the Baggage Claim in Midway Airport. Reservations are recommended.

Area Attractions

While visiting the Windy City you will want to be sure to visit many of the area's local attractions. There's something for everyone in Chicago, whether you want to take in a show, listen to some fabulous Chicago Blues, shop until you drop, or just explore the city. Check out these links below for more information.

Notable Chicago Sites

  • Hancock Observatory
    Catch a bird's eye view of Chicago on the new Hancock Observatory. The spectacular view from the observatory can span 80 miles over four states on a clear day. Since the recent renovation, there are a variety of attractions including an audio sky tour and detailed history wall detailing the rise of the Hancock Building. The observatory is open daily.
  • Willis Tower
    Willis Tower is the premier corporate office building in Chicago, home to more than 100 companies including prominent law, insurance, transportation and financial services. The iconic building is the tallest in the Western Hemisphere, encompassing more than 4.5 million square feet, including its Skydeck and 103rd floor glass viewing platform, The Ledge, which attract more than 1.5 million visitors every year.
  • Navy Pier
    Navy Pier is the place where all of Chicagoland and tourists from around the world have come together since 1995 to enjoy the beauty and thrills of a day on Lake Michigan. From rides to restaurants, exhibitions to entertainment, shopping to dining cruises and tour boats, Navy Pier has it all - in a location unlike any other!

Music Venues

  • Blue Chicago
    Enjoy some live Blues music at nearby Blue Chicago. This famous club, and its sister club Blue Chicago on Clark, are just a short cab ride away from the Renaissance Chicago. These clubs offer one nightly admission fee to both venues so that you can enjoy the best of both worlds.
  • House of Blues
    Live entertainment is just a hop, skip and a jump away at The House of Blues. This famous venue hosts a variety of national musical acts on a daily basis. For those of you just interested in entertaining your taste buds, The House of Blues is also home to a restaurant that serves delta inspired southern cuisine in a laid back atmosphere.
  • Andy's Jazz Club and Restaurant
    If your musical taste is geared more towards jazz, then you won't want to miss Andy's Jazz Club. For over 30 years, Andy's has presented the best jazz Chicago has to offer. One of the most respected establishments; historic Andy's offers casual dinning and live jazz on a daily basis, with sets in the late afternoon and into the evening.


  • Museum of Science & Industry
    Get inspired and explore the great world of science at the Museum of Science and Industry. This fabulous museum is home to a variety of exhibits that appeal to children and adults of all ages. The museum also hosts an OMNIMAX theater that is an attraction of its own. The theater itself is a 72' dome that is approximately 5 stories tall and seats 342 guests. Seeing a movie at the OMNIMAX is quite an experience. Both the exhibits and movies at the museum change frequently, so check out the museum's web page for more detailed information regarding upcoming attractions.
  • Shedd Aquarium
    Take the grand exploration of Shedd Aquarium. Shedd Aquarium boasts itself as the World's Aquarium. Opened in 1929, it is one of the oldest public Aquariums in the world. When you visit Shedd, you can experience environments from around the world. The Caribbean Coral Reefs, Amazon, and Pacific Rocky Coasts are just some of the exhibits you can explore. The Shedd Aquarium takes you closer to nature in some of the world's richest ecosystems.
  • The Art Institute of Chicago
    The Art Institute consistently ranks among Chicago's most-visited museums. From French Impressionist paintings to African masks to the new wing for Modern Art, the museum offers visitors a rich cultural experience.
  • The Field Museum of Natural History
    The Field Museum is probably best known for its dinosaur displays, but it also has a rich and deep dedication to "the diversity and relationships in nature and among cultures." It currently holds, conserves, studies more than 20 million objects, a collection which grew from holdings received after the World's Columbian Exposition of 1893.


  • The Magnificent Mile
    The Magnificent Mile is a spectacular showcase of style, flavor, entertainment and fun. With more than 460 stores, 275 restaurants, 60 hotels and unique entertainment and attractions packed and stacked along its length, The Magnificent Mile has an indulgence for every passion and every pocket.
    Mario Batali’s and Joe Bastianich's 63,000-square-foot, two-level complex is an eight-restaurant "polpo," as well as a butcher, a produce market, and a grocery with imported olive oil, wine and pastas, as well as locally sourced products. There are also stations for Nutella, salumi, cheese, pizza, espresso and fresh breads and pastries. The Chicago location is only the second outpost in the United States. The original location, opened in 2007, continues to thrive in Turin, Italy, but the Chicago outpost is the largest to date.

Frequently Asked Questions

“It's great to get perspective from other similar carriers in other parts of the country who face similar challenges and hear what they're doing about them.”

-Jean Downey
Assistant Business Unit Leader
The Norfolk & Dedham Group

What is the suggested attire for business and social gatherings?
Business casual attire is appropriate for all seminar sessions, receptions, and meal functions.

What registration payment options are available?
The registration system accepts payment by credit card and by check.

Can I pay for multiple attendees from my company at the same time?
Yes. After you have input the initial registration, click the button that says “Add Another Registration” until all attendees from your company are registered. You may then submit payment for all of the registrations in a single transaction.

When and how is registration confirmation sent?
Confirmation is sent via email so please enter a valid email address. If registering more than one person at a time you will need to forward the confirmation email to each delegate. You will receive your confirmation the quickest if you are paying online. Confirmation will be sent immediately after you submit your credit card information.

Does my registration include a hotel reservation?
No, you will need to contact the Renaissance Chicago Downtown Hotel to make a room reservation. NAMIC has contracted a room block for attendees at the rate of $235 per room. A set number of rooms are available at the group rate until March 24, 2017 or until the group block is sold out, whichever comes first. While NAMIC studies past attendance trends and the needs of our members, we cannot guarantee rooms will be available. Please plan ahead and secure your reservation as soon as possible to receive the group rate. Refer to the NAMIC group rate when making your reservation at the hotel.

What does my registration include?
Registration fees includes access to all seminar sessions, speaker presentation materials, the seminar APP, the seminar attendee list, and NAMIC sponsored meal functions including the Networking Reception, daily breaks, breakfast on Tuesday and Wednesday, and lunch on Tuesday.

Posted: Tuesday, March 25, 2014 2:09:42 PM. Modified: Tuesday, February 21, 2017 12:18:51 PM.

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