I think I know how USA hockey goalie Ryan Miller felt as he faced 45 shots on goal against Team Canada Sunday night. Miller stopped all but three of them, and the U.S. team pulled out a victory over a more experienced and favored Canadian team playing on home ice. In the insurance advocacy world, our challenge lately has been like Miller’s at the end of the third period as wave after wave of shots from our friends in Canada were fired at his net.
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