March 24, 2021 | 2:00 p.m. ET

This session will provide an overall economic outlook of the property/casualty insurance industry. This session will include a high-level look at industry trends and disrupters. The always-popular Robert Hartwig, Ph.D., will provide important insights that will help you manage your company’s risk.

April 22, 2021 | 2:00 p.m. ET

Property/casualty carriers are exploring and implementing many options to reach new customer segments. The property/casualty market is a vital and active space where innovation abounds. This webinar will discuss eight models for distribution, including agent/broker channels, direct distribution, affinity relationships, and worksite marketing. The role of insurtechs and incumbents alike will be incorporated into the webinar. New Strategy Meets Action research and use-case examples will shed light on how and why insurers are adding new channel options, how relationships with traditional channels like independent agents are being enhanced, and how carriers are addressing channel conflict.

June 2, 2021 | 2:00 p.m. ET

Insurance agency consolidation is impacting how insurance companies distribute their products. At the current rate of consolidation, the independent distribution channel landscape will look different in the near future. This session will explore how insurance companies can proactively implement cost effective programs to help their agents perpetuate its distribution plan.

June 15, 2021 | 2:00 p.m. ET

Mutual insurance carriers can cost effectively provide their agents resources to help them perpetuate. During this session, the presenter will share best practices and address why it’s important for carriers to take time to do this.

July 7, 2021 | 2:00 p.m. ET

In a fast-changing insurance landscape full of digital insurers and insurtechs, how can mutual insurers test selling their personal and commercial lines products online? During this session, presenters will use an example that allows mutuals to empower their agents and brokers to sell e-commerce-ready insurance products.

July 28, 2021 | 2:00 p.m. ET

Digital transformation has been a topic of great discussion but little real momentum for some time. Like many incumbent and legacy industries, insurers have struggled to truly transform into a digital-first experience because they’ve considered digitization of only high touch/value points in the journey. Although this transforms the specific “job-to-be-done” at that moment, the piecemeal approach creates a Frankenstein experience oscillated between digital and analog. COVID-19 has forced insurers to look at digitizing the entire customer lifecycle – from prospect to loyal advocate. Every touchpoint for the customer and the employee serving the customer needs a digitized user interface, insight recommendations, and overall workflow modernization. Intersect has spent 15 years breaking down large-scale transformations into prioritized and sequential parts. During this session, attendees will learn how to approach digital transformation now that the analog world is no longer an option.

July 29, 2021 | 2:00 p.m. ET

Managing general agents and program administrators confront new challenges and a rapidly changing landscape arising from market and exogenous forces. During this session, Conning will explore developments and implications for MGAs and PAs of growing private equity investment streams, the rise of MGA aggregators, capacity retrenchment, and program fronting startups.

August 24, 2021 | 2:00 p.m. ET

There are new constructs emerging in property/casualty distribution in personal lines and small commercial. Market competitiveness is pushing the boundaries of traditional direct and agency distribution approaches, and leading incumbents are making strategic moves toward broadening and deepening strategies. This session will set up the list of market factors creating conditions for the shift, evaluate multiple distribution archetypes and their inherent strengths/challenges, and show how a distribution effectiveness framework can be used to push ahead in enabling strategic action.

September 8, 2021 | 2:00 p.m. ET

How can carriers continue to leverage the largest distributor of commercial lines in the industry – independent agents – while still moving to the digital future? During this session, experts will discuss the evolution of automation and how it’s supporting digital distribution. They will provide insights on what agents/brokers are looking for from their insurer partners and how they can leverage new technologies to support the faster, data-driven service consumers now expect. Attendees will also hear about real-world accounts from customers leveraging these new automated technologies.

October 6, 2021 | 2:00 p.m. ET

This engaging session will explore the agent-underwriter dynamic by shining a light on both roles in today's market, including the realities each face. Attendees will discover the factors influencing decision-making and share ideas for creating more efficient and effective communication, all with the goal of creating mutually beneficial business relationships and driving business outcomes.

October 26, 2021 | 2:00 p.m. ET

Each year, IVANS surveys agencies and insurers across North America to determine the state of connectivity across the distribution channel. The resulting annual report provides insights into overall digital technology adoption and reveals how well agencies’ and insurers’ business priorities are aligned to increase connectivity and collaboration for new and renewal business. This session’s attendees will be among the first to hear findings from the 2021 survey.