Mar 4 - 6, 2020 | Chicago, Ill.

Agenda

Wednesday, March 4, 2020
9:00 a.m. – 6:30 p.m.

Event Information Desk

12:00 – 6:30 p.m.

Sponsor Showcase

1:00 – 2:15 p.m.

NAMIC Welcome and Keynote Address

2:15 – 2:35 p.m.

Networking Break

2:35 – 3:25 p.m.

General Session

3:25 – 3:55 p.m.

Networking Break

3:55 – 5:30 p.m.

Roundtable Discussions

5:30 – 6:30 p.m.

Networking Reception: Sip, Savor, and Connect

6:30 p.m.

Seminar Adjourns for the Day

6:35 p.m.

Optional Activity

Thursday, March 5, 2020
6:30 – 8:30 a.m.

Breakfast Buffet

7:00 a.m. – 3:45 p.m.

Event Information Desk

8:00 a.m. – 3:45 p.m.

Sponsor Showcase

8:30 – 9:30 a.m.

Concurrent Sessions

  1. Cannabis: The Ultimate Budding Risk
    The cannabis risk for insurers isn’t going away any time soon, so it’s imperative that you arm yourself and your company with the knowledge needed to properly underwrite this risk. Attendees of this session will explore the differences between cannabis and hemp, discuss the history and current status of cannabis and hemp legalization, review specific hazards relating to cannabis that affect insurance underwriting, address court cases that have dealt with the insurability of cannabis, and examine the impact of cannabis on the workplace.

    Brenda Wells, Ph.D.
    Professor
    East Carolina University

  2. Reinsurance and the Implications for Commercial Lines Underwriters
    This session will provide a comprehensive review of the reinsurance options available to underwriters and how they can be used most efficiently. Attendees will dive into an overview of the different types of reinsurance – proportional, excess of loss, treaty, facultative and hybrid facultative facilities. In addition to evaluating the benefits and drawbacks of each from a coverage perspective, attendees will touch on pricing considerations and how/when to use each structure to secure the optimal coverage. The discussion will also cover the different considerations that arise between property and casualty placements, terms and conditions, and price evaluation.

    Aaron Friedman
    Senior Vice President
    Guy Carpenter

  3. Distribution Management as a Team Sport: How Your Entire Organization Plays a Role in Optimizing Your Relationships and Success
    Carriers and their partners are faced with one of the most rapidly changing distribution environments that the industry has ever seen. The changing distribution channels can create new opportunities for partners that understand those shifting dynamics, but to win, entire companies need to understand the challenge and be working in the same direction.

    In this session, attendees will review the latest developments and trends in insurance distribution their impacts to the industry, and what should carriers be doing to position their companies for success.

    Craig Welsh
    Chief Distribution and Marketing Officer
    Westfield Insurance

  4. Lessons from Losses – Experience is Our Greatest Teacher
    Whether portfolio-level experiences or individual claim situations, the property/casualty insurance industry has a successful history of learning from the unfortunate incidents of our customers, and many companies use claims to inform underwriting and safety practices. In this session, specific examples of best practices in learning lessons from losses will be provided to reinforce that claims review is an opportunity of continuous learning as opposed to judgment of past decisions. Attendees will learn the importance of cross-departmental communication and how to cultivate collaboration in their own organizations in order to positively impact the bottom line.

    Timothy M. Fletcher
    Vice President, Senior Emerging Issues Specialist
    Gen Re

    Craig Beardsley
    Senior Vice President
    Gen Re

  5. The Changing Role of the Underwriter with Big Data and Artificial Intelligence

  6. Idea Lab: Managing a Remote Workforce and the Benefits to the Organization and Employee

9:30 – 9:50 a.m.

Networking Break

9:50 – 10:50 a.m.

Concurrent Sessions

  1. A. Trends in Employee Practices Liability Insurance Third-Party Claims and Exposures
    The session will cover the varying language and expanding scope of employee practices liability insurance third-party coverages. Attendees will first discuss the most common type of third-party claims, emerging claims types, and classes of claimants. Then they will dissect several relevant claims examples. Finally, they will learn about the intersection of EPLI third-party claims and cyber liability as information technology systems and connected devices play increasing roles in the perpetration of wrongful employment acts.

    Ken Williams
    Senior Vice President, Specialty Claim Unit
    Hartford Steam Boiler Inspection and Insurance Company

  2. Evolution of Additional Insured Endorsements and What Primary and Noncontributory Means to Commercial General Liability
    Additional insured requests have become more common and looking back at the past 30 years, some of the Insurance Services Office’s endorsements were revised several times. During this session, attendees will learn about reasons behind historical changes to the ISO additional insured endorsements, explore recent changes to certificates of insurance with a specific focus on notifying a certificate holder about changes to the policy, and learn about changes to the other insurance condition of the ISO commercial general liability that may call into question requests for primary and noncontributory coverage for an additional insured.

    William Mauro
    Senior Director, Commercial Casualty
    Verisk

  3. The Underwriter’s Evolution Toward Sales Executive and Customer Advocate
    This session will focus on the increasing necessity for sales skills among commercial lines underwriters and how an organization can evolve to become more sales minded. Attendees will review the strategic elements of an organization's evolution, including the market's demand for more sales support and customer advocacy from underwriters, and the potential impact it can have on the organization, culturally and financially. Attendees will also discuss the tactical steps needed to develop and implement the necessary processes, training, and marketing support to facilitate the evolution. A significant portion of the session will be spent walking through steps of the evolution's proven process, which include assessing the current state of your underwriting department, defining ideal future state of the department’s mindset, and creating a detailed road map for future success.

    Tim McIlvaine
    Assistant Vice President
    Weber Associates

  4. Commercial Lines Underwriting Automation – Session One

  5. Underwriting Commercial Auto in a Hard Market

  6. Idea Lab: Hosting Robust One-on-One Meetings
    Hosting regular one-on-one meetings is a foundational behavior for cultivating a team of productive and engaged managers. Attendees of this session will take a deep dive into one-on-one meeting best practices, common challenges, and compelling questions to draw out feedback and encourage desired behavior.

    Bruce deJong
    Director of Talent Management, Learning, and Leadership Development
    Mutual of Enumclaw Insurance Company

10:50 – 11:10 a.m.

Networking Break

11:10 a.m. – 12:10 p.m.

Concurrent Sessions

  1. Reinsurance Outlook for the NAMIC Family

    Craig Beardsley
    Senior Vice President
    Gen Re

    Ridge Muhly
    Treaty Manager – The Mutual Practice
    Gen Re

  2. Emerging Technologies for Underwriting
    Attendees of this session will learn how emerging technologies such as smart sensors and computer vision generate vast quantities of behavioral and other predictive real-time data. First, attendees will explore how this data, along with artificial intelligence and machine learning, is reshaping the insurance value chain. Then, the speakers will demonstrate how AI and ML are transforming commercial underwriting by examining the components of an underwriting recommendation engine for risk pricing and selection. Finally, attendees will learn how Grange Insurance, a midsize insurer, is using data and AI to transform its business by improving underwriting processes and focusing on customer experience.

    Michael Elliott
    Senior Director of Knowledge Resources
    The Institutes

    Cheryl Lebens
    Vice President, Chief Risk and Strategy Officer
    Grange Insurance Company

  3. Construction Industry Changes

  4. Evolution of Cyber Exposure

  5. Sharing Economy

  6. Idea Lab: How to Use a Finish-Line Philosophy to Stimulate Increased Focus, Effort, and Persistence
    Research has proven that humans will vigorously respond to a challenge when time is running out. Attendees of this session will learn how to thoughtfully introduce a sense of urgency for their employees that walks the tightrope of activating willpower to build capacity without causing burnout and exhaustion. Understanding how to ratchet up intensity through a controlled sense of urgency will provide attendees with actionable ideas and techniques to motivate and inspire their teams.

    Bruce deJong
    Director of Talent Management, Learning, and Leadership Development
    Mutual of Enumclaw Insurance Company

12:10 – 1:30 p.m.

A Taste of Chicago Networking Lunch

1:30 – 2:30 p.m.

Concurrent Sessions

  1. Construction Defects

  2. Risk Mitigation Techniques

  3. Workers Compensation Loss Trends

  4. Commercial Auto Telematics

  5. Commercial Lines Underwriting Automation – Session Two

  6. Idea Lab: Creating the Difference as a Leader
    Leadership is a skill that can be finetuned, and in today's high-demand business environment, it is a skill that needs to be refreshed regularly. Effective leaders bring out the best in their employees by bringing out the best in themselves.

    Session attendees will learn how to host effective feedback meetings that create change without frustration, discover tools to engage a team throughout the day, and leave with action items that can be implemented immediately to enhance leadership effectiveness. This will be a lively, fast-paced discussion on leadership that is founded on spirited enthusiasm and proven success.

    Rachel Fisher
    Strategic Advisor
    Lively

2:30 – 2:45 p.m.

Networking Break

2:45 – 3:45 p.m.

Concurrent Sessions

  1. Risk Selection at the Underwriting Level

  2. Political Activism

  3. Commercial Lines Underwriting Automation – Session Three

  4. Session TBD

  5. Session TBD

  6. Idea Lab: Creating and Maintaining a Change Mindset
    Even though change is constant, it is not necessarily easy to create or maintain buy-in. Leading change is about establishing and conveying a vision for change not directly tied to a specific project. In order to successfully implement change, there must be a dynamic shift across all levels of the organization. The entire team must buy-in to a solution instead of being told to conform to a predetermined one.

    Attendees of this session will learn what makes people say, "I want to be part of this," versus “This is happening whether I like it or not.” They will explore case studies of organizations with dynamic change mindsets, learn how to create momentum, and find out how to spark a desire in employees to continually move to the next phase.

    Rachel Fisher
    Strategic Advisor
    Lively

3:45 p.m.

Seminar Adjourns for the Day

5:15 p.m.

Optional Activity

Friday, March 6, 2020
6:30 – 8:30 a.m.

Breakfast Buffet

7:00 – 11:00 a.m.

Event Information Desk

8:00 – 11:00 a.m.

Sponsor Showcase

8:30 – 9:30 a.m.

General Session

9:30 – 9:50 a.m.

Networking Break

9:50 – 10:50 a.m.

Closing Keynote Session

10:50 a.m.

Grand Prize Drawing

11:00 a.m.

Seminar Concludes

Session Proposals

Interested in speaking at this seminar? Submit your session proposal to Molly DiGiammarino.

Contacts

Julie Bacher
Customer Service Coordinator

317.876.4279

  Julie

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