Current Job Postings

Assistant Customer Service Representative

Property/Casualty Insurance Agency Experience Preferred

The NAMIC Insurance Agency (NIA) has a wonderful full-time opportunity for an administrative assistant with a property/casualty agency background at our northwest Indianapolis location (I-465 & Michigan Road). This position will perform a wide range of administrative functions to support the agency’s operations manager, customer service representatives and customers. NAMIC has been recognized as one of the 2017 Best Places to Work in Indiana and offers a positive, professional work environment with friendly and committed co-workers and low turnover.

Responsibilities for this position include, but aren’t limited to:

  • Provide administrative support for the Operations Manager and Customer Service Representatives

  • Provide customer support for online portal and website questions

  • Check reports for action items

  • Provide administrative support for surplus lines filings

  • Review applications and follow administrative processes

  • Update systems, including a document management system, with information by either brief data entry or scanning of documents

  • Communicate with customers on the telephone and by email

  • Schedule internal meetings and other basic administrative support functions

This position is an important part of our small, profitable agency which primarily does business with the NAMIC Insurance Company (NAMICO), our in-house professional liability carrier.

Knowledge, skills, and abilities needed to do this job include:

  • Solid experience with MS Outlook, Word, and Excel. Experience with a document management system and/or agency management system is a plus!

  • Strong attention to detail is critical to success.

  • Having the ability to both follow a documented procedure and notice when something is different or unique is important, as is bringing up this kind of thing for guidance. Asking questions and documenting answers for future reference is critical.

  • Good verbal, written, and grammar skills are a requirement, as is having positive interpersonal skills.

  • Flexibility to switch gears and re-prioritize; adaptable to changes in plans.

  • Self-starter who carries out daily responsibilities independently under time constraints.

Qualifications include:

  • Two to five years of customer service experience in an insurance agency administrative function is strongly preferred.

  • An active Indiana P&C license, or the ability to get this quickly, is required.

  • Professional liability insurance and accounting experience are pluses, but not required.

  • A high school diploma is required and some college coursework is considered a plus.

  • A clear criminal record is required.

  • Having an interest in increasing your skills and becoming a CSR in the future is a plus!

The NAMIC Insurance Agency is part of the National Association of Mutual Insurance Companies (NAMIC). We are a business trade association that has proudly served the property/casualty insurance industry since 1895 ( The salary range is $35,000 to $40,000 based on relevance of experience. This position includes an excellent benefits package with access to group health, dental, and vision insurance; a 401(k) with immediate company match; generous paid vacation time; a paid volunteer day; and more! We offer a positive and professional work atmosphere where everyone is treated with respect. For confidential consideration, please send your resume and cover letter to (Resumes with cover letters will receive priority attention!)

NAMIC is an equal opportunity employer.

Meeting Coordinator

Northwest Indianapolis Location-Near the Pyramids

The National Association of Mutual Insurance Companies (NAMIC) has an excellent full-time opportunity for an individual to perform support functions for our Events Team. This job will assist the Events Team in the Member Development Department with details that involve creating a top-quality event. This includes working with speakers, coordinating presentation materials, on-site assistance with meetings, and more. This position will also coordinate virtual event details as part of the virtual events team, maintain business records and history for events, process and reconcile event invoices and track within shared budget files, serve as the first line of contact with our members for event registration and questions, prepare lists for marketing efforts, and other related tasks.

So, what is NAMIC? NAMIC is a national business trade association for the property/casualty insurance industry in the U.S. and Canada. In continuous operation since 1895, NAMIC offers a variety of services to our member companies including outstanding educational events. For more information on NAMIC, please go to

What kind of skills would be useful in this job? If you’re organized, work a plan from start to finish easily, like a fast pace, and enjoy working behind the scenes, you may have what it takes! Often our timelines start up to 12 months prior to an event. You must be able to manage multiple tasks at once, adapt to changes in priority, be a good communicator, and be able to work independently (while still part of a team).

A successful candidate will have strong customer service skills combined with creative thinking for new solutions and ideas, as well as the ability to take direction, receive constructive feedback, and make changes. Being independent and self-sufficient is important. A professional demeanor, the ability to learn from various situations for improved performance, and increased responsibility, integrity, and personal maturity are all keys to being successful. We love people who are upbeat with a great sense of humor!

What qualifications are needed? Experience supporting a meeting planning function, such as working in the hospitality field, or working for someone who plans events. Strong computer skills in MS Office and Adobe, as well as database management are important. A bachelor’s degree is preferred. Because this job works in support of events, you need to be able to lift at least 25 pounds, bend to the floor and reach above your head. This job does require some overnight travel - three to four times per year, typically with advance notice. A clear criminal background, valid driver’s license and acceptable MVR are all required. Please note: This position doesn’t plan the meetings, it supports the meeting planners. However, as an association committed to developing talent, the right person can have the opportunity to grow in this role and learn about the many facets of planning events from top-notch meeting planners.

NAMIC offers an excellent compensation and benefits package with this full-time position. The salary range is $23.59 ($46,000) to $24.62 ($48,000) based on a 37.5-hour work week and relevance of experience. Benefits include access to group medical, dental and vision; a matched 401(k) plan; one paid day to volunteer with the charity of your choice; generous paid vacation; and more! We have a friendly yet professional work atmosphere where everyone enjoys working hard for the good of our members. We’ve been recently recognized as one of the Best Places to Work in Indiana, and our turnover is low. If you’re interested in this position, please send a resume and cover letter indicating your salary expectations to Jenn Mitchell, HR Coordinator, at

NAMIC is an Equal Opportunity Employer.

Association Services Communications Coordinator

Part-Time Position

The National Association of Mutual Insurance Companies (NAMIC) has a new part-time opening for an Association Services Communication Coordinator.  This position supports NAMIC’s Association Management function through communication development both in print and electronic; coordination of marketing promotion both in print and electronic; support clients’ initiatives in social media presence and website content; administration of operational aspects of client certification programs; customer support for clients; and maintenance of membership records.

Essential Functions:

  • Coordinates communication development of associations’ documents (leadership manuals, PowerPoint development, surveys, etc.) and social media 
  • Copyedit, proofread and revise communications
  • Coordinates tactical marketing projects to promote associations’ products, services, and activities
  • Assists in developing and managing membership
  • Conducts regular reviews of client website content, and coordinates changes/updates as needed
  • Maintenance of membership records
  • Provides telephone and e-mail customer support (answering questions, fulfilling requests) for association client boards and members

Knowledge, skills and abilities needed include:

  • Excellent eye for detail, and ability to catch one’s own mistakes
  • Ability to use Word, Photoshop or Adobe or similar software to develop marketing content and/or client documents
  • Ability to speak and write professionally using good grammar
  • Personal maturity- exercises good judgment, does not overreact, can see another’s point of view
  • Ability to independently think through a problem or task, determine a good approach, and execute it
  • Ability to manage multiple projects and deadlines simultaneously and prioritize successfully
  • Positive personality, calm and congenial approach with customers, and interest in helping others

This position will work closely with the Association Services Manager. While the position is starting at 20 hours per week (work hours are flexible), there is a possibility it will move to full-time in the future as this area of our organization grows. The hourly rate will range from $21.00 to $24.00, depending on relevant experience.

NAMIC is proud to have been selected as one of the Best Places to Work in Indiana in 2017. We offer a positive, professional work atmosphere with friendly, highly committed co-workers. Qualified candidates should send a cover letter and resume to Jenn Mitchell, HR Coordinator at

NAMIC is an equal opportunity employer.

Marketing Manager – Products/Services

The National Association of Mutual Insurance Companies (NAMIC), one of Indiana’s Best Places to Work in 2017, has a new opportunity for a Marketing Manager for products and services in our Member Development Department. This position is responsible for managing a number of products offered by NAMIC including our salary and benchmarking surveys, and online resource centers.

This is a great opportunity that includes NEW product development and refinement; development and execution of marketing strategies; managing direct reports; and collaborating with others.

Knowledge, skills & abilities needed to do this job include:

  • Able to create marketing strategy and plans, including copywriting, promotion schedules, distribution lists, and evaluating effectiveness of marketing activity
  • Ability to understand customers’ needs and position product offerings accordingly
  • Ability to develop project plans, initiate necessary tasks, and meet deadlines
  • Ability to act independently, often with sole ownership and accountability for projects
  • Ability to perform focused work with close attention to detail
  • Concise yet persuasive communications skills both verbally and in writing
  • Ability to manage multiple tasks and adapt to changes in priority
  • Ability to think outside the box and come up with new and creative ideas

Qualifications include:

  • College degree in marketing or related discipline preferred
  • Professional marketing experience for a product/service/event required
  • Association or non-profit experience is a plus
  • Experience developing marketing strategy, writing marketing plans, and supporting copy
  • Proficiency with computers (Microsoft Outlook, Word, Adobe, database management)
  • Availability for travel several times per year, including our annual convention in September
  • Professional demeanor with an upbeat and positive vibe
  • Ability to pass a criminal background check

NAMIC is a business trade association in operation since 1895 with 1,300 property/casualty insurance companies in its membership. We offer an excellent compensation and benefits package with this full-time position. The salary range is $58,000-66,000 depending on experience. Benefits include company-supported access to group health, dental, vision and life insurance; a 401(k) with immediate entry and company match; generous paid vacation; one paid volunteer day annually; free fresh fruit and coffee; on-site massage therapy weekly; and more! One of the best things we offer is a talented group of co-workers and a pleasant and stable office environment . For confidential consideration, please send your resume and cover letter to Jenn Mitchell, HR Coordinator, at . (Resumes with cover letters will receive priority consideration; resumes are preferred over Linked In profiles.) For more information about NAMIC, please go to
NAMIC is an equal opportunity employer.

About Employment at NAMIC

2017 Best Places to Work in Indiana

2017 Best Places to Work in IndianaNAMIC again has been named as one of the 100 Best Places to Work in the Hoosier State for 2017 by the Indiana Chamber of Commerce, earning the number three ranking in the category of medium-sized employers with between 75 and 249 employees.

Chuck Chamness, president and CEO, cites NAMIC’s corporate culture that is professional yet friendly as the reason for the association’s consistent showing on the Best Places to Work list. "NAMIC member companies recognize and appreciate the meaningful work done by our dedicated staff. Knowing that their efforts are appreciated, while working in a collaborative team environment alongside great co-workers, is what sets our work environment apart for staff. The added perks that support a positive work atmosphere just reinforce the overall culture of the organization."

The 2017 rankings represent NAMIC’s fourth selection to the Best Places to Work in Indiana list, and the third time that NAMIC has been ranked in the top ten companies for its size category, and the second time in the top five.


Jennifer Mitchell
Human Resources Coordinator