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posted on March 25, 2009
Report: Breadth of Product Availability and Primary Contact – Not Compensation – Drive Insurance Agent Satisfaction with Insurance Companies
Offering various types of insurance policies that meet diverse customer needs and ensuring that efficient, courteous, and knowledgeable contacts are available have a particularly strong impact on overall agent satisfaction with insurance companies, according to the J.D. Power and Associates “2009 Insurance Agency Satisfaction Study” released March 25.
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