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posted on Jan. 17, 2006

Ward Group Kicks-off New Benchmarking Program for Claims Operations

Ward Group, the leading provider of benchmarking and best practices consulting services to the insurance industry, kicks-off a new benchmarking program for claims operations. Ward benchmarking helps executives and managers understand their claims operation compared to industry peers.

Ward Group has applied its trusted apples-to-apples benchmarking methodology to analyze claims staffing levels and expenses to effectively identify opportunities within the organization.

Participating companies receive detailed claims performance comparisons encompassing all facets of the claims operation including subrogation, salvage, SIU, litigation management and more.

"Ward Group celebrates its 15th anniversary this year," said Jeff Rieder, president of Ward Group. "We are committed to our tradition of delivering information to support critical decisions about operational performance.

"In spirit of that commitment, we have expanded our product offering to include separate benchmarking programs for Information Technology and Claims operations. We have significantly enhanced our benchmarking program for Total Company operations and continue to expand our unique consulting capabilities," added Rieder.

For more information about Ward Group consulting services, call 513-791-0303 or visit www.wardinc.com.

Source: Ward Group news release