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NAMIC Personal Lines Seminar, March 25-27, 2015, Chicago, Ill.

Event Contact

Crista Hassett

Crista Hassett
Director - Meetings & Special Projects
317.876.4207

General Information


This annual event is designed specifically for underwriting, marketing (agent relations/business development), and product development professionals from property/casualty insurance companies. It provides educational sessions focused on emerging issues, professional development topics, and industry trends. Attendees will have the opportunity to network with peers facing similar issues and gain insights to put to work back at the office.

We specifically develop our educational programming particularly with our members in mind. NAMIC is comprised of a diverse membership and there are a variety of events to meet your needs. This seminar is designed for personal lines underwriters and marketing executives from property/casualty insurance companies.

“Really enjoyed the program and location. NAMIC is a well oiled machine in how organized the conference goes. GREAT job!!”

-Mark Smith
Sr. Treaty Manager
Mutual Boiler Re

This event is Intended for:


Underwriting Managers and Executives
Mid-upper Level Personal Lines Underwriters
Personal Lines Product Development Specialists

Agency Development Managers
Personal Lines Managers
Service Providers Specializing in Personal Lines Products


Personal Lines Committee Members


Chairman
Charlotte Contreras
Director, Auto Underwriting Policy
USAA

David Bordenkecher, CPCU
Claims Manager
Indiana Farmers Mutual Insurance Company

Elliot Ebel
Regional Underwriting Manager
PURE Insurance Company

Marc Guess
Personal Insurance Consultant
State Automobile Mutual Insurance Company

Gregory Jones, CPCU
Vice President - Treaty Division
Hartford Steam Boiler Inspection and Insurance Company

Bobi Lambert-Kwarciany, CIP
Property Underwriter
Townsend Farmers Mutual Fire Insurance Company

Loraine Lester, API
Personal Lines Territory Manager, NJ & NY
Preferred Mutual Insurance Company

Terry McClaskey
Division Leader, Personal Lines
Westfield Insurance Company

John Petrucci, CPCU, AAI, AU
Vice President, Sales
State Auto Insurance Companies

Andrea Phillips
Assistant Vice President—Personal Lines Underwriting
Auto-Owners Insurance

Fred Schneiderman
Director Personal Lines & Underwriting Services
Rockford Mutual Insurance Company

Mark Smith, CPCU, ARM, AIM
Senior Treaty Manager
Mutual Boiler Re

Brent Spraker
Product Manager
PEMCO Mutual Insurance Company

Staff Liaison
Crista Hassett, CMP
Director — Meetings & Special Projects
NAMIC

Staff Resource
Kristen Spriggs
Vice President — Member Development
NAMIC

Seminar Registration Fees


Registrations received on or before Saturday, January 24, 2015 are applicable to receive the early bird discount.

 

On or before
January 24

January 25
and later

PFMM*

$625

$625

Member

$675

$750

Non Member

$875

$950

Member - Multiple Attendee Discount**

$600

N/A

Optional Workshop: March 25

$350

$350

*To qualify for the PFMM Designates registration rate, you must have earned the Professional Farm Mutual Manager (PFMM) designation and be current in the program. This discount only applies to individuals with the PFMM designation and is not transferable to others within your company.

**Available for member early registrations with 4+ attendees from the same company registering for the event. Attendee 1-3 must pay the regular member price of $675. Registrants 4+ will get the rate of $600.

First Time Attendees


We want to know if this is your first time to participate in the NAMIC Personal Lines Seminar. We would like to get to know you and provide you with some valuable networking opportunities. Don't be shy, please indicate on your registration form if you are a first time attendee. We are excited to meet you!

Registration Confirmation


You will receive a detailed e-mail confirmation upon successful completion of the registration process for this event; please make sure to enter a valid e-mail address on the registration form. If you have any questions regarding your registration, please e-mail registrar@namic.org or call (800) 336-2642.

Registration Cancellations


All registration cancellations and transfers MUST be made in writing. Cancellations received on or before February 25, 2015 are 100 percent refundable. After February 25, 2015 a $25 processing fee will be deducted. Refunds will be issued within 15 business days after receipt of the cancellation notice. No refunds are available after March 4, 2015 so please plan accordingly. Please note: Optional Dinners/Activities follow the NAMIC Cancellation Policy. You may substitute a participant at no additional charge. Please forward all requests to registrar@namic.org or fax (317) 876-6213. Cancelling a seminar registration with NAMIC does not cancel a hotel reservation.

Accommodations


In accordance with Title III of the Americans with Disabilities Act, we invite all registrants to advise us of any disability and any requests for accommodation to that disability. Please submit your request as far in advance of the program as possible.

What to Wear


The suggested attire for this meeting is business casual.

Questions?


If you have any questions regarding your registration, e-mail registrar@namic.org or call (800) 336-2642 ext. 1061. If you have any questions regarding the seminar, e-mail chassett@namic.org or call (800) 336-2642 ext. 1007.

Seminar Agenda


“I found the speakers very engaging and topics to be very interesting and applicable to my company.”

-Julie Havenar
Product Analyst
Buckeye Insurance Group

Subject to change without notice

Wednesday, March 25, 2015

9:00 a.m. – 6:30 p.m.

Registration

9:00 a.m. – 12:00 p.m.

Optional Workshop

1:00 – 6:30 p.m.

Sponsor Showcase
The Sponsor Showcase is open throughout the seminar. Take advantage of this convenient opportunity to connect with many service providers and industry solutions experts.

1:00 – 2:15 p.m.

Welcome & Keynote Address: Industry Outlook

2:15 – 2:35 p.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees at the seminar.

2:35 – 3:50 p.m.

General Session

3:50 – 4:10 p.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees at the seminar.

4:10 - 5:10 p.m.

Peer-to-Peer Learning | Roundtable Discussions

Join other personal lines professionals in roundtable discussions focused on industry changes and emerging issues. These interactive discussions allow you to learn from peers and talk about the issues you may be facing. E-mail chassett@namic.orgif you would like to lead a roundtable discussion or have discussion topic ideas.

5:10 - 5:30 p.m.

Free Time
Attendees can use this time to freshen up in their rooms, check email, or unwind prior to the start of the Networking Reception

5:30 - 6:30 p.m.

Networking Reception

6:30 p.m.

Seminar adjourns for the day

6:30 p.m.

Optional Activity: Meet to Eat
Interested in gathering for dinner and friendly discussion with fellow attendees? Make plans to “Meet to Eat”. Choose between a casual dinner or an upscale dinner Catch 35--> both within walking distance of the JW Marriott Hotel Chicago. Groups will gather in the hotel lobby at 6:30 and walk together to their selected restaurant. Each individual will be responsible for their own bill at the conclusion of dinner.

Sign up for Meet to Eat on the Concurrent Session Survey that will be sent approximately one month before the event, or on-site at registration. Please note: groups will be limited to ten people.

Thursday, March 26, 2015

7:30 a.m. - 3:45 p.m.

Registration

7:30 - 8:30 a.m.

Continental Breakfast
Enjoy a breakfast buffet, grab a cup of coffee, and connect with fellow attendees before the start of sessions.

8:30 - 9:30 a.m.

Concurrent Sessions

  1. Transforming Property Underwriting: Ultra-high Resolution Aerial Images
    While aerial imagery has gained significant traction in the insurance industry over the past few years, insurers have yet to reap the full potential of this technology.

    Imagine the millions of dollars insurers could save if all information needed for an exterior property inspection is available without visiting the site and without compromising the visual element of an inspection. All of this and much more is possible through the use of ultra-high resolution aerial imagery and patent-pending data extraction technology.

    The possibilities are exciting and limitless, and this is just beginning. Combining aerial imagery technology with other data, analytics, and automation will change the face of underwriting as we know it today.

  2. The Future of Underwriting

  3. The Future of Auto

  4. Idea Lab Session

9:30 - 9:50 a.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees at the seminar.

9:50 - 10:50 a.m.

Concurrent Sessions

  1. Personal Auto
    The rapidly expanding use of smartphone app-enabled ride sharing programs such as Uber and Lyft has raised public policy issues affecting insurers offering private passenger auto insurance products, ride-sharing drivers, passengers and the public. Such issues are being addressed in state and municipal public proceedings in which differences of opinion and position have been aired by the ride-sharing providers (known as transportation network companies, or TNCs) and insurers. The main concern that has been identified is a potential gap in coverage between the commercial auto coverage provided by TNCs and the personal auto coverage purchased by a driver. The chief points of disagreement between TNCs and insurers has been the point at which a driver is engaged in commercial activity which is typically excluded from a personal auto insurance policy but covered by a commercial policy. NAMIC State Affairs staff will provide an overview of this emerging issue and an update regarding insurance industry advocacy efforts across the country.

  2. Peer-led Content: Farm, Ranch, or Hobby Farm: Determining the Proper Insurance Program
    This session will focus on the characteristics of today’s farming operations and how to properly place coverage on those risks. Hobby farms will be the center of the discussion and attendees will learn how to determine when a hobby farm transitions to a farming operation or ranch, and how to determine the proper insurance program based on the farm’s classification.

  3. Changing Distribution and Agency Management Practices
    The distribution channel used by carriers impacts virtually every aspect of the business. While some companies are committed to only one channel, others have effectively bended channels to maximize their access to the customer. Virtually all companies are trying the address the aging independent agent, consolidators and how to structure their operations to effectively manage their agency plant. This presentation will discuss key trends within the property/casualty industry, with particular focus on the distribution channel and its impact on operating practices.

  4. Idea Lab Session

10:50 - 11:10 a.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees at the seminar.

11:10 a.m. - 12:10 p.m.

Concurrent Sessions

  1. Peer-led Content: The Potential Legal Implications of Loss Prevention for an Insurer
    This session will review potential legal situations insurers have faced due to the use of a loss control service, and/or the failure of the loss control service to address certain issues. Using actual case studies the audience will gain a greater understanding of the role of a loss prevention specialist, how the role ties into underwriting and claims, and the potential legal problems that can be created by loss prevention. The session will also describe how subrogation could be impacted by a loss prevention service and will identify risk management opportunities to reduce the risk potential.

  2. Peer-led Content: Commoditization of Personal Lines
    The independent agency system has lost upwards of 40% of its market share in personal insurance since 1975. One reason is the supposed ‘commoditization’ of the insurance product. How did this happen? What can we do to help independent agents counter this trend, and bring the ‘personal’ back to personal lines? The speaker will offer insights into what consumers want, what the industry currently delivers towards those wants, and how a professional insurance agent can close the gap. Join us for this interactive session on this important personal lines issue.

  3. Changing Distribution and Agency Management Practices
    The distribution channel used by carriers impacts virtually every aspect of the business. While some companies are committed to only one channel, others have effectively bended channels to maximize their access to the customer. Virtually all companies are trying the address the aging independent agent, consolidators and how to structure their operations to effectively manage their agency plant. This presentation will discuss key trends within the property/casualty industry, with particular focus on the distribution channel and its impact on operating practices.

  4. Idea Lab Session

12:10 - 1:30 p.m.

Networking Lunch
Enjoy a hot lunch buffet and connect with fellow attendees during this extended lunch break. First-time attendees are invited to join planning committee members at one of their hosted tables. The tables will be marked with signs for your convenience.

12:45 - 1:30 p.m.

Dessert
Enjoy a sweet treat and relax before the start of afternoon sessions.

1:30 - 2:30 p.m.

Concurrent Sessions

  1. Smart Homes

  2. Customer Engagement Marketing Strategies

  3. Executive Panel

  4. Idea Lab Session

2:30 - 2:45 p.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees at the seminar.

2:45 - 3:45 p.m.

Concurrent Sessions

  1. H04/Tenant Policies

  2. Unique Exposures

  3. Knowledge Transfer Among Staff & Tools

  4. Idea Lab Session

3:45 p.m.

Seminar adjourns for the day

5:30 p.m.

Optional Activity: Meet to Eat
Interested in gathering for dinner and friendly discussion with fellow attendees? Make plans to “Meet to Eat”. Choose between a casual dinner or an upscale dinner both within walking distance of the JW Marriott Hotel Chicago. Groups will gather in the hotel lobby at 5:30 and walk together to their selected restaurant. Each individual will be responsible for their own bill at the conclusion of dinner.

Sign up for Meet to Eat on the Concurrent Session Survey that will be sent approximately one month before the event, or on-site at registration. Please note: groups will be limited to ten people.

7:45 - 10:00 p.m.

Optional Late Night Activity: To Be Determined

Friday, March 27, 2015

7:30 – 11:00 a.m.

Registration

7:30 – 8:30 a.m.

Continental Breakfast
Enjoy a breakfast buffet, grab a cup of coffee, and connect with fellow attendees before the start of sessions.

8:30 - 9:30 a.m.

General Session

9:30 - 9:45 a.m.

Networking Break
Stay energized and refreshed while networking with fellow attendees at the seminar.

9:45 - 11:00 a.m.

Closing General Session

11:00 a.m.

Seminar Concludes

Session Proposals


Interested in speaking at this seminar? Submit your session proposal to Crista Hassett.

Where to Stay


JW Marriott Hotel Chicago

JW Marriott Hotel Chicago
151 West Adams
Chicago, Ill. 60603
Ph: (312) 660-8200

Encounter a landmark hotel near Willis Tower and experience the renowned architecture of Daniel Burnham and his vision for a luxury hotel in Chicago, Illinois. Located at LaSalle & Adams, this Chicago, Illinois luxury hotel soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, the historic JW luxury hotel in Chicago, IL exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination.

Unwind in 610 luxury Chicago, IL hotel rooms or rejuvenate body and mind inside our world-class 20,000 sq. ft. spa and wellness center. Discover Daniel Burnham's foundation of excellence at the JW Marriott Chicago, and experience a premier luxury hotel in Chicago.

Event Hotel Rate And Cut Off Date


Rate: $215 plus tax per night, based on single/double occupancy.

Personal Lines Seminar attendees are responsible for making their own travel and hotel arrangements. NAMIC has contracted a room block for attendees at the JW Marriott Hotel Chicago. A set number of rooms are available at the group rate until February 25, 2015 or until the group block is sold out, whichever comes first. While NAMIC studies past attendance trends and the needs of our members, we cannot guarantee rooms will be available. Please plan ahead and secure your reservation as soon as possible to receive the group rate. Refer to the NAMIC group rate when making your reservation at the hotel.

Please contact Julie Motyka if you encounter any problems with making hotel reservations.

Travel Information


Getting to the JW Marriott Hotel Chicago is Easy!

Get customized directions to the JW Marriott Hotel Chicago's front door!

The JW Marriott Hotel Chicago is located in downtown Chicago at the intersection of LaSalle and Adams. This convenient location is near State Street, Millennium Park, Magnificent Mile and historic Chicago museums. For customized, door-to door driving directions, please click here or visit your preferred mapping website.

Convenient parking!

The JW Marriott Hotel Chicago offers valet parking for its guests at a rate of $60 per 24 hours. There are also a variety of Self Park complexes in the area that offer a variety of rates. For a complete listing of self parking garages in the Chicago area, please visit www.chicagotraveler.com.

Ground Transportation

O'hare - The round trip shared van shuttle cost for one person traveling is approximately $54. A rate discount may be available for groups of two or more people, traveling to and from the same location at the same time. Airport Express tickets/ reservations can be made online at www.airportexpress.com. Tickets may also be purchased at O'Hare airport in the terminals at Door 1E, Door 2D, and Door 3E across from Baggage Claim on the Baggage Claim level. Reservations are recommended.

Midway - The round trip shared van shuttle cost for one person traveling is approximately $44. A rate discount may be available for groups of two ore more people, traveling to and from the same location at the same time. Airport Express tickets/ reservations can be made online at www.airportexpress.com. Tickets may also be purchased at the door three lower level ticket counter across from the Baggage Claim in Midway Airport. Reservations are recommended.

Car Rental and Limousine Rental are available through the concierge. Prices will vary based upon rental. Contact the Renaissance Chicago Hotel Directly at (312) 372-7200.





Area Attractions


While visiting the Windy City you will want to be sure to visit many of the area's local attractions. There's something for everyone in Chicago, whether you want to take in a show, listen to some fabulous Chicago Blues, shop until you drop, or just explore the city. Check out these links below for more information.

Notable Chicago Sites

  • Hancock Observatory
    Catch a bird's eye view of Chicago on the new Hancock Observatory. The spectacular view from the observatory can span 80 miles over four states on a clear day. Since the recent renovation, there are a variety of attractions including an audio sky tour and detailed history wall detailing the rise of the Hancock Building. The observatory is open daily.
  • Willis Tower
    Willis Tower is the premier corporate office building in Chicago, home to more than 100 companies including prominent law, insurance, transportation and financial services. The iconic building is the tallest in the Western Hemisphere, encompassing more than 4.5 million square feet, including its Skydeck and 103rd floor glass viewing platform, The Ledge, which attract more than 1.5 million visitors every year.
  • Navy Pier
    Navy Pier is the place where all of Chicagoland and tourists from around the world have come together since 1995 to enjoy the beauty and thrills of a day on Lake Michigan. From rides to restaurants, exhibitions to entertainment, shopping to dining cruises and tour boats, Navy Pier has it all - in a location unlike any other!

Music Venues

  • Blue Chicago
    Enjoy some live Blues music at nearby Blue Chicago. This famous club, and its sister club Blue Chicago on Clark, are just a short cab ride away from the Renaissance Chicago. These clubs offer one nightly admission fee to both venues so that you can enjoy the best of both worlds.
  • House of Blues
    Live entertainment is just a hop, skip and a jump away at The House of Blues. This famous venue hosts a variety of national musical acts on a daily basis. For those of you just interested in entertaining your taste buds, The House of Blues is also home to a restaurant that serves delta inspired southern cuisine in a laid back atmosphere.
  • Andy's Jazz Club and Restaurant
    If your musical taste is geared more towards jazz, then you won't want to miss Andy's Jazz Club. For over 30 years, Andy's has presented the best jazz Chicago has to offer. One of the most respected establishments; historic Andy's offers casual dinning and live jazz on a daily basis, with sets in the late afternoon and into the evening.

Museums

  • Museum of Science & Industry
    Get inspired and explore the great world of science at the Museum of Science and Industry. This fabulous museum is home to a variety of exhibits that appeal to children and adults of all ages. The museum also hosts an OMNIMAX theater that is an attraction of its own. The theater itself is a 72' dome that is approximately 5 stories tall and seats 342 guests. Seeing a movie at the OMNIMAX is quite an experience. Both the exhibits and movies at the museum change frequently, so check out the museum's web page for more detailed information regarding upcoming attractions.
  • Shedd Aquarium
    Take the grand exploration of Shedd Aquarium. Shedd Aquarium boasts itself as the World's Aquarium. Opened in 1929, it is one of the oldest public Aquariums in the world. When you visit Shedd, you can experience environments from around the world. The Caribbean Coral Reefs, Amazon, and Pacific Rocky Coasts are just some of the exhibits you can explore. The Shedd Aquarium takes you closer to nature in some of the world's richest ecosystems.
  • The Art Institute of Chicago
    The Art Institute consistently ranks among Chicago's most-visited museums. From French Impressionist paintings to African masks to the new wing for Modern Art, the museum offers visitors a rich cultural experience.
  • The Field Museum of Natural History
    The Field Museum is probably best known for its dinosaur displays, but it also has a rich and deep dedication to "the diversity and relationships in nature and among cultures." It currently holds, conserves, studies more than 20 million objects, a collection which grew from holdings received after the World's Columbian Exposition of 1893.

Shopping

  • The Magnificent Mile
    The Magnificent Mile is a spectacular showcase of style, flavor, entertainment and fun. With more than 460 stores, 275 restaurants, 60 hotels and unique entertainment and attractions packed and stacked along its length, The Magnificent Mile has an indulgence for every passion and every pocket.
  • EATALY
    Mario Batali’s and Joe Bastianich's 63,000-square-foot, two-level complex is an eight-restaurant "polpo," as well as a butcher, a produce market, and a grocery with imported olive oil, wine and pastas, as well as locally sourced products. There are also stations for Nutella, salumi, cheese, pizza, espresso and fresh breads and pastries. The Chicago location is only the second outpost in the United States. The original location, opened in 2007, continues to thrive in Turin, Italy, but the Chicago outpost is the largest to date.

Sponsorship Opportunities


The seminar for managers and young leaders in the personal lines market who are focused on efficient operations, emerging trends, strategic product development, and smart technology solutions. This event also features a popular sponsor showcase which allows sponsors to have a table for display and networking in the foyer of the meeting space.

For more information, contact Aaron Lifford, sponsorship and advertising specialist at (800) 336-2642, ext. 1055 or at alifford@namic.org. If you would like to learn more about NAMIC's sponsorship and advertising program, please click here.






















Frequently Asked Questions


“The NAMIC conference is the one I look forward to the most over all others throughout the year. They are always extremely informative and enjoyable to attend.”

-Andy Wallman
Manager, Personal Lines Underwriting
Indiana Farm Bureau Insurance

What is the suggested attire for business and social gatherings?
Business casual attire is appropriate for all seminar sessions, receptions, and meal functions.

What registration payment options are available?
The registration system accepts payment by credit card and by check.

Can I pay for multiple attendees from my company at the same time?
Yes. After you have input the initial registration, click the button that says “Add Another Registration” until all attendees from your company are registered. You may then submit payment for all of the registrations in a single transaction.

When and how is registration confirmation sent?
Confirmation is sent via email so please enter a valid email address. If registering more than one person at a time you will need to forward the confirmation email to each delegate. You will receive your confirmation the quickest if you are paying online. Confirmation will be sent immediately after you submit your credit card information.

Does my registration include a hotel reservation?
No, you will need to contact the JW Marriott Hotel Chicago to make a room reservation. NAMIC has contracted a room block for attendees at the rate of $215 per room. A set number of rooms are available at the group rate until February 25, 2015 or until the group block is sold out, whichever comes first. While NAMIC studies past attendance trends and the needs of our members, we cannot guarantee rooms will be available. Please plan ahead and secure your reservation as soon as possible to receive the group rate. Refer to the NAMIC group rate when making your reservation at the hotel.

What does my registration include?
Registration fees includes access to all seminar sessions*, speaker presentation materials, the seminar APP, the seminar attendee list, and NAMIC sponsored meal functions including the Networking Reception, daily breaks, breakfast on Thursday and Friday, and lunch on Thursday.

*Participation in the pre-seminar optional workshop on Wednesday morning requires an additional fee. More information is available on the registration information page.

How do I make my concurrent session selections?
You will receive an email with a link the to the personal lines seminar concurrent session survey approximately one month in advance of the seminar. It will be sent to the email address provided on your seminar registration. A second mailing of the survey will be sent for those who have not responded, as well as for new registrants, approximately two weeks prior to the seminar. If you have not received the concurrent session survey within two weeks of the seminar, please check your spam folder for the email. If you are still unable to locate or access the email, or have additional questions about the concurrent session survey, please contact Stephanie Guagliardo.

A copy of your concurrent session selections will be included in the registration packet you receive on-site.

Optional Activity Registration


Optional Activity registration will be available soon.



































Posted: Monday, April 15, 2013 2:09:42 PM. Modified: Friday, October 24, 2014 10:37:32 AM.

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