The NAMIC Impact Webinar Series is designed to provide a convenient educational experience that is focused on you. Each 60 minute webinar will address topics including professional development, leadership and ethics.
This webinar series is brought to you by the NAMIC Merit Society
These online training courses are designed for members who are looking to advance their professionalism in the insurance industry.
Member - $55
Non Member - $80
Confirmation:You will receive a detailed e-mail confirmation upon successful completion of the registration process for this event; please make sure to enter a valid e-mail address on the registration form. If you have any questions regarding your registration, please e-mail email@example.com or call (800) 336-2642.
Please notify NAMIC if you are unable to participate. Please forward all cancellation notifications to firstname.lastname@example.org or fax to (317) 876-6213.All registration cancellations and transfers MUST be made in writing. Cancellations received 24 hours to the course date will be charged a $10 processing fee. Refunds will be issued within 15 business days after receipt of the cancellation notice. No refunds are available within 24 hours of the course so please plan accordingly. You may substitute a participant at no additional charge. Please forward all requests to email@example.com or fax (317) 876-6213.
If you have any questions regarding your registration, e-mail firstname.lastname@example.org or call (800) 336-2642. If you have any questions regarding the online courses, e-mail email@example.com or call (800) 336-2642 ext. 1099.
You will receive a separate e-mail from NAMIC Webinars one week, one day and one hour prior to the online course providing your unique log-in information/link. Please do not forward your log in information/link to other attendees. Log-in information will only work for a single registrant. If you need to make changes to the email address, send corrections to firstname.lastname@example.org.
Test Your System
To avoid issues in connecting to the webinar, please use the following link to test your system prior to the upcoming webinar: https://www3.gotomeeting.com/join/406552062
March 27, 2014 | 2:00 p.m. EDT
Stepping up and having a difficult conversation is no easy task. It’s uncomfortable, stressful, and certainly no fun. But if we choose to not say anything, the issue is likely to not get better and potentially even get worse. This program focuses on how to effectively engage in open, meaningful dialogue that will help us more fully understand one another and achieve enhanced, more productive, positive relationships. Learn to share tough messages in a way that maximizes candor and minimizes defensiveness by using the following six powerfully effective strategies:
Realize how someone’s perception of your intent of bringing up this issue will influence his/her behavior during the discussion;
Determine the correct timing and location for the conversation and understand the challenges that exist when a face-to-face conversation is not possible;
Learn how to effectively begin the conversation in a way that invites dialogue by clearly communicating the facts of the situation and focusing on the behavior rather than on the person;
Discover how to effectively reduce defensiveness when sharing a tough message while avoiding statements and words with negative connotations;
Encourage the other person to share his/her thoughts and feelings to acknowledge your understanding of the other person’s point of view and asking clarify questions when appropriate;
Recognize natural tendencies when emotions begin to elevate and successfully maintain composure; and
Keep the discussion on track and be able to correct unintentional poor behavior through preparation of useful techniques to use during the conversation.
Interested in reaching our members? Consider partnering with NAMIC through our educational events. Our sponsors are critical to keeping registration costs at a minimum for member companies. We have carefully crafted sponsorships to help you gain exposure and target your audience. Several options are available for your consideration and we are happy to create something unique to meet your needs.
Webinar – Candid Conversations that Drive Results
March 27, 2014 | 2:00 p.m. EDT
Posted: Friday, July 12, 2013 10:32:30 AM. Modified: Monday, March 03, 2014 1:04:34 PM.
317.875.5250 - Indianapolis | 202.628.1558 - Washington, D.C.