9 a.m.

Optional Activity: Mount Washington Cog Railroad Tour
Optional Activity: Conway Scenic Railway Tour and Lunch
Optional Activity: Storyland Family Amusement Park
Optional Activity: Shopping Trip to North Conway and Settler’s Green Outlet Village

1 – 6 p.m.

Registration

6 - 8 p.m.

Kids’ Party

6:30 – 8 p.m.

Welcome Reception for registered attendees and guests

7 – 9 a.m.

Breakfast for registered attendees and guests

9:30 – 9:45 a.m.

Break

8 - 8:15 a.m.

Welcome & Introduction to the Conference

8:15 - 9:30 a.m.

General Session – Strategic Futures
So what does the future hold for mutual insurance companies? Will automation keep taking away jobs, or keep adding them? Will the computer on your desk outsource its own jobs to India? Will major appliances learn argue with us? Will the automation of health care lead to the automation of caring? Will things like RFID tags be implanted into people's bodies, and provide regular reports on the aggregate risks of every policyholder. Could the government require such reports to "manage" costs? Will Google start buying up insurance companies because they see a future in such a merger? And finally, how come teenagers can pay attention to ten things at once and still be, like, bored? Futurist David Zach asks some funny questions. In his thought-provoking examination of future & current trends he’ll offer some useful ideas that will help you think about the choices you'll need to make in the next few years.

As one of the very few professionally trained futurists on the planet, David Zach blends the funny with the profound in this surprisingly practical keynote to help you decide what really matters. You’ll rethink the balance between change and tradition – and the need to hold on to that which shouldn’t change. At the end you’ll find yourself either thoughtfully quiet or engaged in some of the best conversations you’ve ever had at a meeting. Dave may not be the futurist you expected, but he is the one you’ll remember.

David Zach
Futurist
Milwaukee, Wis.

9:30 - 9:45 a.m.

Break

9:45 – 11 a.m.

General Session – Moving Beyond the Financial Crisis: Creating Value Through Risk and Capital Management

Joan Lamm-Tennant
Global Chief Economist and Risk Strategist
Guy Carpenter
New York City, N.Y.

11 - 11:15 a.m.

Break

11:15 a.m. - 12:30 p.m.

General Session – The Value of Mutuality

12:30 p.m.

Day 1 Business Meetings Conclude

1 p.m.

Optional Leadership Workshop

1 p.m.

Optional Activity: Flume Gorge Tour
Optional Activity: Mount Washington Cog Railroad

1:30 p.m.

Optional Activity: Canopy Tour

2 p.m.

Optional Activity: Canopy Tour
Optional Activity: Cooking Demonstration

2:30 p.m.

Optional Activity: Canopy Tour

7 - 9 a.m.

Breakfast for registered attendees and guests

8 - 9:30 a.m.

Concurrent Sessions

1. How to Set-up an Innovation Unit
   “Innovative” is a word rarely used when describing insurance or the insurance industry. Yet, as the risk landscape evolves, insurance companies are finding that simply sticking to their traditional solutions may no longer provide them with the necessary opportunities to remain competitive or profitable. What’s needed is an “innovation mindset” to develop creative solutions to the new, everyday problems that customers face. Join Don Mosier, SVP and Head of Innovative Solutions for Munich Reinsurance America, Inc. as he shares his experiences - challenges and successes - with managing an innovative solutions team and cultivating an innovation culture within an insurance organization.
   
   Donald Mosier
   Senior Vice President and Head of Innovative Solutions Group
   Munich Re
   Princeton, N.J.
2. Strategies to Strengthen Leadership and Maintain Freedom of Enterprise
   This session will be an interactive discussion on how the media, and government (Congress, Treasury and the Federal Reserve), have blamed the financial crisis on a failure of corporate leadership, including broad-brushing the entire insurance industry with the failures of a few, and what the mutual insurance industry can do in response to give confidence to their constituents and avoid over zealous regulation.
   
   John Beavers
   Managing Partner
   Bricker and Eckler, LLP
   Columbus, Ohio
   
   Kevin Kinross
   Lawyer
   Bricker and Eckler LLP
   Columbus, Ohio
3. Social Media – Exploring the uses in business
   
   Nathan Wright
   Social Media Strategist, Founder
   Lava Row
   Des Moines, Iowa

9:30 - 9:45 a.m.

Break

9:45 - 11 a.m.

Concurrent Sessions

1. Negotiating Compensation and Other Terms of Executive Employment in the Current Environment
   This session would simulate a negotiation between a company’s board and its executives on compensation and other terms of employment in the current environment.
   
   John Beavers
   Managing Partner
   Bricker and Eckler, LLP
   Columbus, Ohio
   
   Betsy Swift
   Lawyer
   Bricker and Eckler LLP
   Columbus, Ohio
2. Tracking the Numbers in Strategic Plans
   Once a company has charted its vision for the future and established its strategic plan, how does it measure and track progress? How does a company’s strategic plan line up with its financial statements? Should it line up? Are financial statements and strategic plans forever divergent?
   
   This session will look to ways to make sure the entire organization, from top to the bottom, can understand and track the numeric aspects of strategic plans. Our speaker will provide specific examples of successes and failures to provide insight on the importance of linking your strategic plan to your company’s financial statements.
   
   Brad Diericx, CPA
   Partner
   Johnson and Lambert and Company, LLP
   Chicago, Ill.
3. Social Media Practical Applications: Real Member Examples or Marketing in the Conceptual Age

11 a.m.

Shuttles Begin Departing for the Golf Course

11:35 a.m.

Last Shuttle Departs

12 p.m.

Golf Outing

7 - 9 a.m.

Breakfast for registered attendees and guests

8 - 9 a.m.

General Session – Trends and Outlook for the Insurance Industry

Dr. Robert Hartwig
President and Chief Economist
Insurance Information Institute
New York City, N.Y.

9 - 9:15 a.m.

Break

9:15 - 10:45 a.m.

Concurrent Sessions

10:45 - 11 a.m.

Break

11 a.m. - 12:30 p.m.

General Session

12:30 p.m.

Day 3 Business Meetings Conclude

1 p.m.

Optional Activity: Flume Gorge Tour
Optional Activity: Conway Scenic Railway Tour

1:30 p.m.

Optional Activity: Canopy Tour

2 p.m.

Optional Activity: Canopy Tour

6 - 7 p.m.

Reception for registered attendees and guests

7 - 9 p.m.

Closing Banquet & Entertainment for registered attendees and guests

9 p.m.

Conference Concludes