NAMIC Human Resources Seminar, October 4-6, 2010, St. Petersburg, Fla.

Seminar Agenda

Subject to change without notice

Tuesday, October 5

9 a.m. – 5 p.m.	Registration
9 a.m. – 5 p.m.	Sponsor Showcase
1 – 1:15 p.m.	Welcome
1:15 – 2:30 p.m.	General Session: Insurance Industry HR Outlook This presentation will look at the current and future demographics at both the macro level and for critical workforce segments in insurance. The aging workforce, new talent with Generation Y, enhanced diversity, and the increasing number of women in business all create challenges and opportunities for companies to maintain a talented workforce. In addition this presentation will cover the need for companies to develop a workforce that mirrors the complexion of new customer bases and the strategies they can take to successfully capture new talent in these areas. Jan Seele Senior Manager Insurance Workforce Practice Specialist Deloitte Consulting LLP New York City, N.Y.
2:30 – 2:50 p.m.	Break
2:50 – 3:50 p.m.	Contented Cows Give Better Milk: Your People…Your Profit This session causes participants to take a hard look at their people practices and ask “Are we really doing what we should to get sustained peak performance from our workforce?”, “Are our people committed?”, “Have we enabled them to do their best work?”, “Do they know we care?”, and “Does any of this matter?” During this insightful session, Richard Hadden, co-author of the “Contented Cows” leadership book series, will provide insight on what winning companies are doing to keep people fired up and focused. This presentation will have special emphasis on the role of Human Resources professionals in making the business connection between people, practices and profit performance. Richard Hadden, CSP Author, Leadership Consultant Jacksonville, Fla.
3:50 - 4 p.m.	Break
4 - 5:30 p.m.	General Session: Roundtable Discussions Join fellow human resources professionals in discussing today's hot topics and how they affect your organization.
6 p.m.	Optional Dinner: Dining at 400 Beach Seafood & Tap House Take the opportunity for a relaxing evening with your colleagues for dinner at 400 Beach Seafood & Tap House. The restaurant features unique coastline cuisine, outstanding service, and a convenient location steps away from the Renaissance Vinoy. Our menu will feature salad, your choice of three entrees, dessert and two beverages.

Wednesday, October 6

7:30 a.m. – 3:45 p.m.	Registration
8:30 a.m. – 3:45 p.m.	Sponsor Showcase
7:30 - 8:30 a.m.	Breakfast
8:30 – 9:30 a.m.	Concurrent Session 1: On the Horizon: New and Developing Employment Laws The past year and a half has brought to the forefront a bevy of employment law issues for greater consideration or implementation including changes to discrimination law penalties and protected classifications, a wider view of retaliation claims and more tailored, targeted enforcement of civil rights, safety and immigration laws. This session will explore proposed and actual changes to federal employment laws as well as state employment laws that may influence other jurisdictions. Likewise, recent significant employment law decisions will also be examined for the lessons they provide to today’s employer. Erin Jackson Partner Thompson, Sizemore, Gonzalez & Hearing, P.A. Tampa, Fla. Concurrent Session 2: : Important NAMIC Benefit Resources This insightful session will provide important details and updates on valuable benefits and programs available to NAMIC member companies including: NAMIC Salary Survey The new Multiple Employer Self Directed 401(k) program NAMIC Benefit Solutions – Dental, Vision, Disability, Life & AD&D 2010 Benefits Benchmark Survey Other NAMIC Resources Join us for this informative session and learn how these programs could save your organization both time and money. This session is designed for small to mid-size insurance carriers. DeAnna Kinyon, GBDS Gibson Insurance Group South Bend, Ind. Kevin Rogner, CRPS, Retirement Plan Consultant Manning & Napier Advisors Dublin, Ohio Mike Ulmer, MBA, Vice President – Operations NAMIC Indianapolis, Ind.
9:30 – 9:50 a.m.	Break
9:50 - 10:50 a.m.	Concurrent Session 1: Employee Handbook – Do’s and Don’ts Employee handbooks can be powerful tools for communicating policies to employees and supervisors and administering employee relations; however, they also can be a source of employment law liability. This session is designed to help you get the most out of an employee handbook while avoiding liability. Our speaker will offer helpful advice on deciding what to include in (and delete from) your employee handbook and will discuss new policies that you should consider adding or revising. Erin Jackson Partner Thompson, Sizemore, Gonzalez & Hearing, P.A. Tampa, Fla. Concurrent Session 2: Total Rewards Trends for the Coming Years 2009 was a year unlike any in recent memory. As a result of the economic storm, many employers made changes – sometimes dramatic – to their total rewards programs. Following 2010 as a year of recovery, what does 2011 hold? What are organizations doing to ensure they attract and retain key talent, while being fiscally sensitive? During this session, we’ll explore the compensation, benefit, and other total reward trends employers need to know for the coming year. We’ll examine projected salary increase budgets, the impact of variable compensation on total rewards, and creative, low-cost ways employers are rewarding employees. Attendees will come away with the critical traditional compensation resources as well as insight into innovative total rewards programs. Jennifer Loftus, MBA, SPHR-CA, GPHR, CCP, CBP, GRP National Director Astron Solutions New York City, N.Y.
10:50 – 11:10 a.m.	Break
11:10 a.m. – 12:10 p.m.	Concurrent Session 1: Healthcare Advocacy Do you have a Consumer Driven Health Plan? Are you looking for a way to educate your employees about the cost of their health care? Do you want to save money on health care costs? Join us for this insightful session in which Jane Cooper will provide important insight on Healthcare Advocate Programs. Jane Cooper President and CEO Patient Care Milwaukee, Wis. Concurrent Session 2: Harnessing the Power of Social Media Tools In this session participants will learn how companies and individual professionals are using a variety of social media tools to promote their brand, build their business and develop and grow their professional networks. You’ll get a quick introduction to Facebook, LinkedIn, Twitter, Youtube, and Second Life, and you’ll figure out if you’re already using these tools to their full potential, or if you should explore some new social media strategies. You’ll also hear about how companies are using internal social media tools (like Yammer and internal wikis) to promote knowledge sharing and networking among employees. This session promises to be very fast-paced with quick tips and takeaways. Karla Barry Pinnacol Assurance Denver, Colo.
12:10 – 1:30 p.m.	Lunch Buffet
1:30 – 2:30 p.m.	Concurrent Session 1: Strategic Planning for the HR Professional In today’s turbulent business environment, business planning is a must if you want to be a key player in your organization and a champion of change. Participants will explore the rapid and dramatic changes taking place that impact the world of work and what they mean to HR professionals. You will be provided with a proven model for developing a business plan that is tied to the overall strategic direction of your organization. The tools and techniques can be used immediately on the job to build a strategic plan and drive organizational success. Rita Barreto Craig, SPHR President The Craig Group Palm Beach Gardens, Fla. Concurrent Session 2: Harnessing the Power of Social Media Tools In this session participants will learn how companies and individual professionals are using a variety of social media tools to promote their brand, build their business and develop and grow their professional networks. You’ll get a quick introduction to Facebook, LinkedIn, Twitter, Youtube, and Second Life, and you’ll figure out if you’re already using these tools to their full potential, or if you should explore some new social media strategies. You’ll also hear about how companies are using internal social media tools (like Yammer and internal wikis) to promote knowledge sharing and networking among employees. This session promises to be very fast-paced with quick tips and takeaways. Karla Barry Pinnacol Assurance Denver, Colo.
2:30 - 2:45 p.m.	Break
2:45 - 3:45 p.m.	Concurrent Session 1: Proven Strategies for Tackling Health Care Costs While the national debate rages about health care cost and access, you still have to worry about your benefits budget. This session will cover the key areas driving health care cost increases for employers and present proven solutions. The presentation will include: Plan Design, including consumer-driven health care Funding Options Employee engagement and communication Advocacy How cost and quality information changes behavior How to encourage involvement in wellness and disease management programs Jane Cooper President and CEO Patient Care Milwaukee, Wisc. Concurrent Session 2: Applying the Principles of Positive Psychology in the Workplace This insightful session will provide an overview of the use of positive psychology in the workplace to promote more engaged and effective employees. Attendees will learn 2 new management tools from the emerging science of positive psychology. Lisa Jacobson, SPHR, MAPP Senior HR Professional and Career Consultant Workplace Solutions Tampa, Fla.
3:45 p.m.	Meeting Adjourns for the Day
6 p.m.	Meet to Eat Interested in gathering for a casual dinner and friendly discussion with fellow attendees? Make plans to “Meet to Eat”. Reservations will be available at several local restaurants within walking distance. Groups of 5-10 attendees will gather in the lobby at 6:00 and walk together to their selected restaurant. Please make your “Meet to Eat” reservation at the NAMIC registration desk by 2:45 p.m.

Thursday, October 7

7:30 – 11:15 a.m.	Registration
7:30 – 8:30 a.m.	Breakfast
8:30 – 11:15 a.m.	Sponsor Showcase
8:30 - 9:45 a.m.	General Session: Wellness Program Panel Discussion This session will provide an insightful look at the pros and cons of wellness program management. The panel will consist of human resources executives from companies that have had great success in implementing and managing wellness programs. Both insurance carriers and outside industry executives have been selected to offer broad and unique perspectives. This interactive panel discussion will be open for questions from the audience to maximize learning. Nicole S. Fallowfield Moderator, Director of Health Risk Management Gibson Insurance Group Indianapolis, Ind. Mike Bellovich Vice President, Human Resources Supreme Corporation Goshen, Ind. Denise Goehring Employee Benefits and Wellness Consultant PEMCO Financial Services Seattle, Wash. Jody Rogers PHR, AVP & Director of Human Resources SFM Mutual Insurance Company Bloomington, Minn.
9:45 – 10 a.m.	Break
10 - 11:15 a.m.	General Session: When the Money Runs Out: Retaining and Motivating Long-Term Employees Without Increasing Pay In this interactive dialogue, Jennifer Loftus will explore participant and best practice alternatives to pay raises when addressing compensation for employees who stay longer in their roles than traditionally expected. When employees remain in their positions for long periods of time, employee morale concerns result surrounding how to compensate the "maxed out" employee. The program will review national trend data on the wants and needs of long-term employees, the dilemma created by pay systems with formal pay range maximums, the process successful organizations follow in developing alternative reward programs, and a review of best practice programs. Jennifer Loftus, MBA, SPHR-CA, GPHR, CCP, CBP, GRP National Director Astron Solutions New York City, N.Y.
11:15 a.m.	Meeting Adjourns

Session Proposals

Interested in speaking at this seminar? Submit your session proposal to Crista Hassett.

Sponsors

Founded in 1895, the National Association of Mutual Insurance Companies (NAMIC) is a full-service national trade association serving the property/casualty insurance industry with more than 1,400 member companies that underwrite more than 40 percent of the property/casualty insurance premium in the United States. NAMIC members are small farm mutual companies, state and regional insurance companies, risk retention groups, national writers, reinsurance companies, and international insurance giants. Together, we are NAMIC.