Last Updated on June 15, 2009

About the Webinar

The trends in financial services are unmistakable. The distinction among products is blurring, price differences are narrowing due to competitive pressures, and it is becoming increasingly difficult for companies to differentiate themselves on product or price. For many organizations, the new competitive advantage is differentiated customer service. Companies that deliver first-rate, targeted, customer-centric service do so by understanding the unique elements of an effectively designed customer differentiated service-model.

We specifically develop our educational programming with our members in mind. NAMIC is comprised of a diverse membership and there are a variety of events to meet your needs. This webinar is designed for Claims, Service, Billing, Marketing & Underwriting professionals from property/casualty insurance companies.