9 – 10 a.m.

Session 1 – Keynote
The Future of the Insurance Industry & Human Capital Implications for Supervisors & Managers
In this informative session you will learn about the future of human capital in the insurance industry and implications for being successful in your role as a manager. Specifically our speaker will highlight the importance of attracting and retaining critical talent to meet strategic organizational goals.

Presented by the Jacobson Group, a provider of human capital solutions for the insurance industry

10:15 a.m. – noon

Session 2 – Interactive Workshop
Growing Your Own Talent – The Key to Success in Today’s Business Environment
Growing your own talent is the key to success. Seasoned employees are retiring. Smaller communities have a more limited talent pool. Younger workers seek challenges and more income. If you don’t provide what workers want, another employer will. In this fast-paced, interactive session, participants will learn:

• The benefits of growing your own
• The importance of self-assessment to identify leadership strengths & weakness
• How to identify talent through assessments, discussion, reviews, and on-the-job observation
• Specific mentoring & coaching strategies for project assignments, co-worker training, strategic thinking and tackling cross-generational challenges

Facilitated by Emily Huling, CIC, CMC, Insurance Industry professional trainer, president, Selling Strategies, Inc.

1 - 3 p.m.

Session 3 – Interactive Workshop
The Three Conversations of Leadership – How Leaders Drive Results by Having Conversations that Matter
This session provides leaders with the tools and strategies needed to build effective relationships at work. Not only to deal with the relationships at risk that keep them up at night but to grow the kind of robust relationships that drive great results.

In this program, participants learn crucial emotional intelligence skills needed to more effectively:

• Give honest and candid feedback
• Hold people accountable
• Deliver bad news
• Engage people when rolling out change; and,
• Speak the truth when there is tension and conflict

Facilitated by Bill Benjamin, Leadership Consultant, president, Institute for Health & Human Potential

3:15 – 4 p.m.

Closing Session – Q & A with the Experts
After an intensive day of leadership training, participants will have the opportunity to ask the experts about pressing leadership issues. This casual time for exchange will allow participants to gain valuable leadership advice and exchange ideas for facing the challenges they experience in today’s business environment.

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