9 a.m. – 5:15 p.m.

Registration

1 – 1:15 p.m.

Welcome

1:15 – 2:30 p.m.

General Session: Coaching Yourself to Leadership: Five Key Strategies for Becoming an Integrated Leader Part I
During this informative keynote address, Ginny O’Brien will move you into action with her stories and strategies for developing Integrated Leadership™ skills. You’ll not only learn about her five key strategies — authenticity, vision and strategic thinking, emotional intelligence, assertive communication and the ability to build mutually beneficial relationships — but you’ll also walk away enlightened and energized with tips, techniques and practical advice for implementing them.

Ginny O’Brien
Executive and Corporate Coach
The Columbia Consultancy
Marblehead, Mass.

2:30 – 2:45 p.m.

Break

2:45 – 4 p.m.

General Session: Neuro-leadership: The Brain, Coaching and Leadership Connection Part II
Ginny will follow her keynote on Integrated Leadership™ with the latest hot topic in leadership development — neuroleadership. In this workshop, she clearly makes the connection between the latest brain research from neuroscientists and her Integrated Leadership™ model. She will explain how the scientific evidence about the way the brain functions supports the success of coaching techniques in changing behaviors. You’ll not only learn about the basic areas of the brain that are involved in learning, decision making, and habit formation, but you’ll also discover what coaching techniques to use for particular kinds of behavioral change and why they work. Ginny also presents findings on the research of brain differences in men and women, helping you to understand how these differences influence the way men and women interact with others, communicate feelings, and lead. As you learn more about the basics of the brain, you’ll be in a better position to help others become more effective at developing productive habits, reframing situations, enhancing emotional intelligence, and changing behavior to improve their leadership. You’ll want away from this workshop, with a greater understanding of …

• the function of particular areas of the brain and how brain chemistry influences behavior
• why coaching works from a scientific perspective
• brain differences in men and women and how those differences influence leadership

And you’ll learn coaching techniques for reshaping the brain, changing behavior, and enhancing leadership abilities — raising self-awareness, focusing attention, developing productive habits, making decisions, reducing stress, maintaining emotional control, building emotional intelligence and communicating across differences.

Ginny O’Brien
Executive and Corporate Coach
The Columbia Consultancy
Marblehead, Mass.

4 – 4:15 p.m.

Break

4:15 - 5:30 p.m.

General Session: Roundtable Discussions
Join fellow HR professionals in discussing today's "hot topics" and how they affect your organization.

6:30 p.m.

Optional Dinner - Lobby

7:30 – 8:30 a.m.

Breakfast

8:30 – 9:45 a.m.

General Session: Emerging Legal & Compliance Issues
This session will address legal updates, both in significant case law and in legislation, in the areas of employment law within the last year. Our speaker will focus on federal changes and their impact to human resources.

Meredith Diette, Esq.
Siegel, O'Connor, O'Donnell & Beck, P.C.
New London, Conn.

9:45 – 10 a.m.

Break

10 – 11 a.m.

Concurrent Sessions

1. Concurrent Session 1: Compensation Strategies in Challenging Economic Times
   In the current economic environment does a company adjust its compensation strategy? If adjustments are warranted, how does is this accomplished while maintaining the morale of team members? It becomes a matter of the right compensation strategy, the right form of communication and the timing of the message.
   
   This session will focus on the development of a compensation strategy that is right for the economic environment and business cycle of an organization. We will also discuss the development of an integrated communication strategy to the organization’s employees.
   
   The communications strategy ideally incorporates information the employees need to understand their situation, and shouldn’t be limited just to their compensation, but also the goals and strategies the organization intends to strive for during the foreseeable future. This session will focus on how to integrate and deliver the appropriate messages.
   
   Terry Brown
   Senior Director
   Total Compensation Solutions
   
   Martha Glantz
   Senior Director
   Total Compensation Solutions
2. Concurrent Session 2: Pinpointing Facts —Saying What You Mean and Meaning What You Say—Part 1
   When you think about it, clear communication is critical to the success of managers and employees alike. There is not a single management activity that is effective unless the manager clearly communicates. Can you imagine a manager trying to teach or delegate a task if he/she is not clear? What happens when a manager gives corrective feedback that is not objective or understandable?
   
   A technique known as Pinpointing Facts helps managers communicate problems or issues in specific, measurable terms, staying away from commonly used label words (such as bad attitude) that can be misinterpreted. Putting pinpointing into practice promotes understanding and agreement between all parties.
   
   This session will be part of a two-part sessions. Attendees who choose to attend this session should plan to attend the second segment at 11:15 a.m.
   
   Amy Henderson
   President
   Henderson Training, Inc.
   Santa Clarita, Calif.

11 – 11:15 a.m.

Break

11:15 a.m. – 12:15 p.m.

Concurrent Sessions

1. Concurrent Session 1: Wellness: What Works & Why
   This session is designed to educate human resources professionals in the best-in-class wellness program components and help them identify the readiness level of leadership and workforce to commit to wellness. Presenter Nicole Fallowfield, director of wellness employee benefits practice, Gibson Insurance Group, will cover important details including the economic impact of healthy employees and what they mean to the bottom line. She will also address how to properly plan, implement, and properly incentivize an effective program. Informative case-study outcomes will be shared.
   
   Nicole S. Fallowfield
   Director of Wellness, Employee Benefits Practice
   Gibson Insurance Group
   Indianapolis, Ind.
2. Concurrent Session 2: Pinpointing Facts or Supporting People Through Change – Part 2
   A continuation of Part 1, this hand-on workshop session will provide leaders with effective communication tools to excel in their role as a manager.
   
   This session will be part of a two-part session. Attendees who choose to attend this session should plan to attend the first segment at 10:00 a.m.
   
   Amy Henderson
   President
   Henderson Training, Inc.
   Santa Clarita, Calif.

12:15 – 1:45 p.m.

Lunch Buffet & Special Bonus Session – Cubicle Comedy for HR Professionals
This bonus session will be offered after lunch is served and promises to deliver a fun & humorous look at human resources and workplace “issues”.

Comedian and professional comedy writer Jan McInnis has been featured in the Wall Street Journal as one of the “top convention comedians”, and has worked as a comedy writer for a variety of shows including the Tonight Show. She promises to deliver an insightful look at the maintaining your humor in the workplace.

Jan McInnis
the Work Lady ™
Glendale, Calif.

1:45 – 2 p.m.

Break

2 – 3 p.m.

Concurrent Sessions

1. Concurrent Session 1: HR & Business Ethics: A Lesson from the Downturn
   The current financial crisis has put business ethics back in the headlines, and we have to ask ourselves: What more can HR professionals do to create ethical business cultures that will deter these questionable business practices in the future? This presentation looks at the six basic building blocks of a comprehensive business ethics program, the ethics requirements mandated by the Sarbanes-Oxley Act, and research data from several recent studies, including SHRM's 2008 survey, "The Ethics Landscape in American Business." Participants will also take away a better sense of how to get employees excited about ethics using innovative tools such as Cisco's "Ethics Idol" program.
2. Concurrent Session 2: Succession Planning
   The economic downturn of the past 18 months has somewhat masked an issue that has been known for a number of years, that of an aging workforce. Many Executives and Managers in the insurance industry will be eligible for retirement in the next 5-7 years. This session provides a contrast between the traditional “names in boxes” approach to succession planning and a demand driven talent management approach that is based on alignment with business need.
   
   Neville Kenning
   Vice President
   Hay Group, Inc.
   Irvine, Calif.

3 – 3:15 p.m.

Break

3:15 – 4:15 p.m.

Concurrent Sessions

1. Concurrent Session 1: Creating Bulletproof Documentation
   You hear it all the time: “document, document, document!” But you are never taught how to effectively transcribe your verbal coaching, counseling or disciplinary conversations into solid documentation. Learn the seven steps to creating bulletproof documentation, as well as creating contemporaneous documents, the benefits and hazards of electronic documentation, and teaching employees how to document their own performance.
   
   Allison West, Esquire, SPHR
   Employment Practices Specialists, LLC
   Pacifica, Calif.
2. Concurrent Session 2: Using Total Rewards to Your Strategic Advantage
   All types of organizations use total rewards to attain human capital goals. During this session, we’ll explore what total rewards is, explore programs that comprise total rewards, and learn how to effectively communicate total rewards. We will also examine how to use total rewards to your strategic advantage when competing for talent. You will come away with concrete action items for immediate use and long-term food for thought.
   
   Jennifer Loftus, SPHR, CCP, CBP, GRP
   National Director
   Astron Solutions
   New York, N.Y.

4:30 - 5:15 p.m.

Roundtable Discussions

5:15 p.m.

Meeting adjourns for the day

7:30 – 8:30 a.m.

Breakfast

8:30 – 9:30 a.m.

Concurrent Sessions

1. Concurrent Session: Bring Your Employee Health Benefit Plan to Life!
   Health care insurance benefits could hardly be a hotter topic in today’s world!
   
   Come to this dynamic session and learn how new strategies in health benefit s are helping employers to save on health care costs and engaging employees and their families. You will find out how the unprecedented and complete integration of health insurance with health and wellness management is dramatically improving overall group health plan outcomes. An emphasis will be given to the cost benefit of these programs. Attendees will walk away with an understanding of leading edge strategies employers are implementing from the simple to ambitious. As a backdrop, the session will also explore the differences between fully insured indemnity plans and self funding, detailing the pros and cons of each. Felicia Wilhelm will be joined by a reinsurance carrier underwriter to clarify stop loss insurance for self funded health benefit plans.
   
   Felicia S. Wilhelm, RN
   CEO
   Prairie States Enterprises, Inc.
   Chicago, Ill.
2. Concurrent Session 2: Ward Group Presentation
   In this session, Jeff Rieder, president, Ward Group, will present the results of 2 studies completed by Ward Group mid-year 2009; Employee Benefits and Compensation Study and the Labor Outlook Survey. He will provide information on total employee compensation, expenses related to the HR function, employee benefit plan design, and trends. He will also review the hiring and reduction outlook by the various insurance industry disciplines and the causes.
   
   Jeff Rieder, President
   Ward Group
   Cincinnati, Ohio

9:30 – 9:45 a.m.

Break

9:45 – 11:15 a.m.

Concurrent Sessions

1. Concurrent Session 1: Employee Engagement Case Study
   When an employee’s voice is heard and they are allowed to provide input into matters that affect them in the work environment, amazing things happen. The wisdom of everyone in the room is considered and it frees all from the constraints of position, learning styles, IQ levels and personality types.
   
   WORLD CAFÉ is a simple process for bringing people together around questions that matter. It is founded on the assumption that people have the capacity to work together and can be creative in problem solving when they are actively engaged.
   
   PEMCO Insurance Company has successfully used the techniques of WORLD CAFE, Open Space and Appreciative Inquiry with all levels from non exempt groups in Customer Service to the Board of Directors and have provided leadership and pro bono consultative services to not for profit groups in the community in using these engagement techniques.
   
   In this informative session you will learn from the experience of PEMCO Insurance Company, how to conduct a World Café, how to use the information acquired successfully and how to increase your participation across levels in the work environment. You will also leave with a toolkit that will help create engagement opportunities in your company.
   
   Sue McNab, Chief Human Resources Officer
   PEMCO Financial Services
   Seattle, Washington
2. Concurrent Session 2: What You Really Learn From Personality Profiling
   This class is for human resources professionals who have hired the wrong person, wondered why employees don't meet expectations, or struggled with motivating/communicating with their staff. If this sounds familiar, you might want to hear about solutions to maximize your staff's potential.
   
   In this informative session you will learn more about who you are, your strengths and weaknesses, and your leadership traits. This includes how you communicate and manage others and how to "handle" different types of employees.
   
   Take-always from this short session will be, what is personality profiling, what does it measure and what it will/won’t tell you about someone. As a class participant you will receive a Complimentary Omnia Profile ($175 value).
   
   Carletta Neal
   Senior Consultant
   The Omnia Group, Inc.
   Tampa, Fla.

11:30 a.m.

Meeting Adjourns

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