This year's seminar has been condensed to maximize your learning while minimizing your time out of the office. We are offering the same amount of sessions as last year providing you with a tremendous opportunity for learning, sharing, and networking, just on a slightly different schedule.
8 a.m. - 5 p.m. |
Registration - Grand Ballroom Foyer |
9 - 9:15 a.m. |
Welcome - Grand Ballroom |
9:15 - 10:30 a.m. |
General Session 1: Impact of the Current State of the Economy on the Insurance Industry
Keynote Address sponsored by Deloitte
This presentation will provide a comprehensive overview of the impacts and implications of the global financial crisis on the property-casualty insurance industry. Topics for discussion include impacts of the slowing economy on exposure and premium growth, claiming behavior and investment performance. Recent trends in profitability and underwriting performance will be explored in detail. A summary of recent federal interventions in financial markets and their impact on the industry and its regulatory environemnt will be presentented.
Dr. Robert P. Hartwig, Ph.D., CPCU
President
Insurance Information Institute
New York, N.Y. |
10:30 - 10:45 a.m. |
Break
Sponsored by Travelers Boiler Re |
10:45 - 11:45 a.m. |
General Session 2: Going Green - Implications for the Commercial Lines Insurance Industry
In this timely session our speaker will provide into the implications of going green for commercial lines insurance.
Brian Ruane
Executive Vice President
Willis
Chicago, Ill. |
11:45 a.m. - 1 p.m. |
Lunch |
1 - 2 p.m. |
Concurrent Sessions - What do Agents Want from Commercial Lines Carriers?
This information-packed session will provide attendees with new independent agency research as well as implications for what producers and CSRs seek in growing business with commercial lines carriers.
Peter van Aartrijk
CEO and Managing Director
Aartrijk
Springfield, Va.
Brian Bartosh, CIC, LUTCF
President
Top O' Michigan Insurance Agency, Inc.
Alpena, Mich.
Doug Johnston
Vice President Partner Relations and Product Innovation
Applied Systems
University Park, Ill.
- Emerging Issue: Nanotechnology
This two part session will cover this important emerging issue.
Charlie Kingdollar
Emerging Issues Specialist
Gen Re
Stamford, Conn. - Understanding your Business Approach in a Down Economy
Feel overwhelmed and discouraged by the down economy? All of a sudden been thrown the responsibility of marketing and have no idea how to begin? Looking to expand your book of business but don't know where to start? Come join us for this dynamic session where you will learn all about your personal skill sets and what you can do to help yourself be more successful during a soft market cycle. This interactive session includes a complimentary behavioral assessment to help you better understand your individual behaviors to maximize your underwriting success in difficult economic times.
Genevieve Ward
Consultant
Omnia Group
Tampa, Fla.
|
2 - 2:15 p.m. |
Break
Sponsored by Robert E. Nolan Company |
2:15 - 3:15 p.m. |
Concurrent Sessions - The Current and Future State Of Predictive Modeling in Commercial Lines Insurance: Using Predictive Models to Gain a Competitive Advantage
Within a seven year period, approximately 50% of the small commercial segment have deployed predictive models and they are using them to realize significant business value. In essence it has become table stakes for companies writing small commercial lines whether your company is a regional or national carrier. Specific examples will be used to answer three key questions: 1) How is it different from Personal Lines? 2) As a result, what changes and why is it better? 3) What are the business benefits and how are they quantified? The last part of the session will take a look at the future of commercial lines modeling during the next three years. Specific emphasis will be on what companies are currently developing so they can expand their modeling capabilities into other segments of commercial lines, other business applications, to gain a competitive advantage.
Jim Marino, ACAS MAAA
Director
Deloitte Consulting, LLP
Philadelphia, Pa. - Emerging Issue: Emerging Issue: Food Industry Liability Trends and Hazardous Imported Products
In this session, Charlie Kingdollar will provide important details on these two emerging issues in Commercial Lines. He will explore issues related to food-borne illness, and other litigation trends affecting food industry risks. Additionally Charlie will discuss foreign product exposures and will examine the exposures to retailers, wholesalers and manufacturers from imported products, such as what we have seen from China over the past several months. Attendees will gain insight on the exposures that exist even for firms not directly importing, and what insurers should do to address potential exposures. Join us to learn more about these important emerging issues.
Charlie Kingdollar
Emerging Issues Specialist
Gen Re
Stamford, Conn. - Product Innovation and Increasing Speed to Market
Speed to market has never been as important as it is today. A soft market, declining premiums and growth, and the desire to attract, retain, and satisfy customers is pressuring insurers to be more innovative in their products and product development lifecycle. Learn how the industry is viewing the problem and practical examples of how companies are increasing their ability to deliver new products to the market - faster and with more agility.
This presentation will describe why speed to market is such an imperative in today's P&C environment. It will also provide case examples how several insurers are viewing and addressing the challenge. You will also learn how one insurer specifically addressed the issues of speed to market through practical application of product lifecycle redesign techniques.
Steve Discher
Senior Vice President
Robert E. Nolan Company
Dallas, Texas
|
3:15 - 3:30 p.m. |
Break |
3:30 - 5:30 p.m. |
Roundtable Discussions - Grand Ballroom
Join other commercial lines underwriters and managers in roundtable discussions focused on industry changes and emerging issues. Participants will have the opportunity to select three topics to discuss with their peers. |
5:30 p.m. |
Welcome Reception |
7 a.m. - 4:30 p.m. |
Registration - Grand Ballroom Foyer |
7 - 8 a.m. |
Continental Breakfast - Grand Ballroom Foyer |
8 - 9 a.m. |
Concurrent Sessions - Construction Defect Trends, Underwriting Issues & Techniques
Construction Defect is an evolving underwriting issue that has the potential to impact all types of contractors. Depending on a variety of operations, coverage and underwriting considerations, the smallest Subcontractor may be just as exposed as the largest General Contractor or Developer.
This session will discuss the current state of Residential Construction Defect. It will review the history and common causes of the Construction Defect insurance challenges. High profile states and classes will be reviewed along with the reasons why they are considered high profile. Common causes of loss, coverage issues and underwriting techniques will also be reviewed.
Gerry Finley
Munich Re America
Princeton, N.J.
- Review of Industry Trends and Benchmarks
This session will review key operational and financial trends within the P&C industry with particular focus on commercial lines performance. The session will also present differences between average and high performers and operating practices used by high performers to achieve better results.
Jim Caruso
Director
Ward Group
Cincinnati, Ohio - Underwriting Power Tools for Small Business Insurance
Underwriting Scorecards provide several opportunities for small business insurance programs. By quantifying the impact of several factors into the rating process, scorecards are providing greater accuracy, better loss ratios, targeted marketing opportunities and lower underwriting expenses. As scorecards evolve from best practice to industry standard they will continually provide a strategic opportunity for appropriately measuring risk while gaining market share. Join us for an informative session in which Rob Walling will provide meaningful insight on scorecards & their development and implementation in underwriting.
Robert J. Walling, FCAS MAAA
Consultant
Pinnacle Actuarial Services, Inc.
Bloomington, Ill.
Workers Compensation Track - Industry Insight
Gain insight into key issues and developments in the market, including market constituents, market forces, products and product features, financial results and future outlook for workers' compensation insurers. This informative session will also include current and forecast market developments as well important trending information
Ramona Tanabe
Deputy Director and Counsel
Workers Compensation Research Institute
Cambridge, Mass.
|
9 - 9:15 a.m. |
Break - Grand Ballroom Foyer
Sponsored by BF Re Underwriters |
9:30 - 10:30 a.m. |
Concurrent Sessions - Trends in Tort Liability
The US Tort System is at the center of the US Casualty Insurance and Reinsurance business. It creates both challenges and opportunities and is constantly evolving and changing in both positive and negative ways.
This session will provide an overview and an update of the US Tort system, and discuss recent trends and developments and their impact on Insurance and Reinsurance. The discussion will be from an underwriting rather than a legal perspective.
Gerry Finley
Munich Re America
Princeton, N.J. - Industry Workforce Outlook
The face of insurance is rapidly changing. The graying insurance industry faces 'brain drain' as nearly 60 percent of employees are now over the age of 45. Join us for this insightful look at the future of the insurance industry.
Rebecca C. Amoroso
Vice Chairman
Insurance Industry Leader
Deloitte Consulting, LLP
New York City, N.Y. - The Property-Casualty Small Commercial Market: Redefining Battlegrounds and Rules of Engagement
This session will take an in-depth look at Conning's recently released study on that explores how insurers are competing for market share with new product development, service enhancements & the use of analytics. This session will also provide details of the marketplace by class of business, account size, and other characteristics that identify market potential and growth opportunities.
Clint Harris
Consultant
Conning
Hartford, Conn.
Workers Compensation Track - Practical and Applied Predictive Modeling in Workers' Compensation
Back by popular demand, highly-rate speaker Dan Cote will provide an informative new look at his company's success with the use of predictive modeling in Workers' Compensation. In this updated session we will learn first-hand how one company is successfully managing underwriting losses through strategic loss control and safety measures derived through a predictive modeling process. Two case studies will demonstrate an applied predictive modeling process and show results.
Our speaker will share examples, techniques, and tools used by Maine's largest Worker's Compensation insurer; MEMIC. A mono-line carrier, MEMIC has successfully exported their model throughout the North East. This promises to be a very engaging session, offering participants a clear process to use within their own organization.
Dan Cote
Senior Vice President - Safety
Maine Employers Mutual Insurance Company
Portland, Maine
|
10:30 - 10:45 a.m. |
Break - Grand Ballroom Foyer |
10:45 a.m. - 12 p.m. |
General Session: Emotional Intelligence
What separates companies and individuals who get to the next level from those who cannot is the ability to intelligently manage emotions. These abilities - known as EQ - count for twice as much as IQ and technical skills combined in determining who will be a star. In this riveting session presented by Bill Benjamin, chief executive officer of the Institute for Health and Human Potential, you will learn key strategies to move your team to the next level of performance - in spite of the changes and challenges they experience on a daily basis. Discover why Emotional Intelligence (EQ) is the single greatest driver of effective leadership, and of performance at all levels of an organization.
Bill Benjamin
CEO
Institute for Health & Human Performance
Chicago, Ill. |
12 - 1 p.m. |
Lunch - Grand Ballroom Foyer |
1 - 2 p.m. |
Concurrent Sessions - Coaching Counseling & Mentoring for Improved Performance
As a follow-up workshop, this session will go deeper into the subject of Emotional Intelligence and conduct small group exercises that facilitate learning and allow participants to practice techniques that will help them coach the emotions that drive the behaviors of the important people in their life - at work and at home! This session promises to be informative and interactive.
Bill Benjamin
CEO
Institute for Health & Human Performance
Chicago, Ill. - Review of Industry Trends and Benchmarks
This session will review key operational and financial trends within the P&C industry with particular focus on commercial lines performance. The session will also present differences between average and high performers and operating practices used by high performers to achieve better results.
Jim Caruso
Director
Ward Group
Cincinnati, Ohio - Best Practices in Commercial Lines Catastrophe Modeling
Catastrophe models are tools that help commercial lines underwriters to assess catastrophe risk and make more informed risk management strategies. Yet catastrophe models are inherently complex and leave room for the results produced by them to be mis-communicated or misinterpreted. So what can be done to minimize such circumstances?
Users of the models, as well as the consumers of the model output, need to employ best catastrophe modeling practices. Just as important, the results generated by catastrophe models must be translated into the language and framework of business decisions. Unless the model user knows the business context, and the decision makers understand what questions are answered-and not answered-by the models, optimal decisions are elusive.
In this session, AIR will illustrate some catastrophe modeling best practices in the context of concrete business examples. These best practices can help attendees fully harness the power of catastrophe models and embed their capabilities in many key management decisions. Additionally, this session will teach attendees what questions to ask before adopting of these practices.
Joel Thompson, FCAS, MAAA
AIR Worldwide
Boston, Mass.
Workers Compensation Track - Safety Culture Profile Survey
Creating a positive workplace safety culture is a challenge for most businesses, however sustaining the culture is an even greater hurdle. The dynamics of a corporate business culture obviously affect workplace safety; if the business & safety goals are integrated, safety, productivity, and quality will mature into the same cultural direction.
This session will demonstrate through the use of a tool, Safety Culture Profile Survey, the importance of benchmarking a company's safety culture and measuring performance against the benchmark over time. It will help underwriters understand the culture dynamics that affect the customer's overall risk and how to control that risk.
Dan Cote
Senior Vice President - Safety
Maine Employers Mutual Insurance Company
Portland, Maine
|
2 - 2:15 p.m. |
Break - Grand Ballroom Foyer |
2:15 - 3:15 p.m. |
General Session: Senior Executive Panel Discussion
What does the future of our industry look like? What emerging issues are important to Senior Executives? Join us for this informative and interactive session in which our panelists, who have been chosen for the diverse backgrounds, will be asked to answer questions that focus on the same issues while giving the audience the opportunity to learn from different perspectives. Don't miss this great opportunity to hear first-hand what is on the mind of senior executives in the insurance industry. |
3:15 p.m. |
Grand Prize Drawing - Must be present to win.
Sponsored by Iter8
Meeting Adjourns |
Monday, February 23
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