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Letting Off Steam

Five Steps to Keeping Your Cool.Without Heating Up

By Kathleen Randall

Now that the holidays are over and the new year has begun, think about some of those old resolutions you need to reconsider. What about last year's resolution to keep your cool without heating up during stressful times? Remember those last-minute office pressures right before the holidays? Or what about that family gathering you just attended . the one that was so tense it caused you to snap at everyone around you? How tactfully did you handle those situations?


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