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Frequently Asked Questions

Is advanced registration the same as early registration?
No. The advanced registration deadline (Aug. 23, 2010) refers to the last day to register and have your name printed on the attendance list. The early registration deadline (July 26, 2010) is the last day to receive the discounted registration fees.

What registration options are available?
Online registration accepts credit card payments, check payments, and multiple registrations under the same payment method. You may also print and complete the paper registration form and mail or fax it to NAMIC.

Does my convention registration include a hotel reservation?
No. You will need to use the Manchester Grand Hyatt Passkey system to make a room reservation. However, you cannot make a room reservation until you have registered to attend convention. A unique hyperlink is required to reserve a room during convention and is contained in the confirmation email. For more information on the confirmation email, please read the paragraph below.

When and how is registration confirmation sent?
Confirmation is sent via e-mail, so please enter a valid e-mail address. If registering more than one person at a time, you will need to forward the confirmation e-mail to each delegate. Paying online with a credit card allows for the most expedient confirmation. Confirmation will be sent immediately after you submit your credit card information. If using the paper registration form or mailing a check payment, a confirmation e-mail will be sent once NAMIC enters your registration and processes your payment. Your confirmation includes a receipt, information on securing room reservations, cancellation policy, and other event information.

I am registered but plans changed and I am unable to attend, what do I do?
You may substitute a person to come in your place or cancel your registration. All registration cancellations and transfers MUST be made in writing. Cancellations received on or before Aug. 23 are 100 percent refundable. After Aug. 24, a $25 processing fee will be deducted. Any refund due will be issued within 15 business days following NAMIC’s receipt of the cancellation notice. No refunds are available after Sept. 3, so please plan accordingly. Mailed refund requests must be postmarked no later than Sept. 3 for consideration. Please forward all requests to rstone@namic.org or fax (317) 415-0802. Cancelling a convention registration with NAMIC does not cancel a hotel or tour reservation.

Who do I contact with questions about the hotel?
Please contact the hotel directly at (619) 232-1234 for general questions about the location. If you still have questions after speaking with the hotel , please call NAMIC at (317) 875-5250. If you are going to make a room reservation, you will need the information contained in your confirmation e-mail. You will not be able to make a reservation without the hyperlink contained in your confirmation.

Who do I contact with questions about optional tours?
The company handling all optional tours is:

Destination Concepts, Inc.
4241 Jutland Drive, Suite 200
San Diego, CA 92117
Ph: (858) 274-7979
Fax: 858-274-1440

What is the suggested attire?
Dress is business casual for all events except the board/advisory council dinner (invitation only) and the annual banquet, which are both business attire.

Where will convention activities take place?
All convention events will be held in the Manchester Grand Hyatt in San Diego.

As a registered guest, what functions am I allowed to attend?
Registered guests at NAMIC’s 115th Annual Convention are invited to attend the Chairman’s Reception on Sunday evening, the Monday and Tuesday luncheon buffets, the Wednesday Auxiliary Breakfast, and the Wednesday Banquet. Guests are also welcome at all general sessions.

When will the Registration Desk be open?
The convention Registration Desk will begin operation on Saturday, Sept. 18 from 12-6 p.m. in the Manchester Grand Hyatt on the Ballroom level. The Registration Desk is where you will pick up your registration packet, purchase event tickets, and make Auxiliary Breakfast and Banquet ticket exchanges.

Registration hours of operation:

Saturday, Sept. 18 12 – 6 p.m.
Sunday, Sept. 19 7 a.m. – 5 p.m.
Monday, Sept. 20 8 a.m. – 5 p.m.
Tuesday, Sept. 21 8 a.m. – 4 p.m.
Wednesday, Sept. 22 8 a.m. – 12 p.m.

How do I reserve seating for the Auxiliary Breakfast or the Wednesday Banquet?
Bring the exchange tickets from your ticket booklet to the Registration Desk to reserve seating beginning Sunday, Sept. 19, at 10:30 a.m. When reserving seats for a group, please present all exchange tickets for the group at one time.

What hours will the Exhibit Show be open?
The Exhibit Show will be held on the lobby level of the Manchester Grand Hyatt and will be open the following hours:

Monday, Sept. 20	8 – 9:30 a.m.
	11 a.m. – 1 p.m.
	4 – 5:30 p.m.
Tuesday, Sept. 21	8 – 9 a.m.
	11 a.m. – 1 p.m.
	2 – 3:30 p.m.

What meal functions are included with my convention registration?
The Chairman’s Reception will take place on Sunday evening from 5:30 – 7 p.m. in the Elizabeth Ballroom. The menu includes heavy hors d’oeuvres and beverages. Luncheon buffets will be held on Monday and Tuesday in the exhibit hall on the lobby level, from 11:30 a.m. – 1 p.m. The Banquet will take place Wednesday evening in the Elizabeth Ballroom. A cash bar is available from 6 – 7 p.m. Doors open at 6:30 p.m. Dinner begins at 7 p.m. with entertainment from 8:45 – 9:45 p.m.

Additional ticketed breakfast functions will take place during convention. If you purchased a breakfast function, please check your registration packet for your ticket. A limited number of tickets will be available to purchase on-site for these functions.

NAMIC Worship Service and Breakfast – Sunday, 8 – 9:30 a.m.
NAMIC Merit Society Breakfast – Tuesday, 7:30 – 8:45 a.m.
Professional Farm Mutual Managers Recognition Breakfast – Wednesday, 7:30 – 8:30 a.m.

Are speaker handouts or video copies of presentations available?
Copies will be available on a flash drive for any speaker that has provided handouts in advance. At this time, due to copyright restrictions, no video or audio taping for distribution will be done.

What is the NAMIC Online Cyber Café?
Surf the net and get e-mail at workstations with high-speed Internet access provided for convention delegates at the NAMIC Online Cyber Café. This year, the Cyber Café is located on the ballroom level of the Manchester Grand Hyatt, just outside the Elizabeth Ballroom.