Frequently Asked Questions

Is advanced registration the same as early registration?
No. The advanced registration deadline (Aug. 17, 2012) refers to the last day to register and have your name printed on the attendance list. The early registration deadline (July 23, 2012) is the last day to receive the discounted registration fees.

What registration options are available?
Online registration accepts credit card payments, check payments, and multiple registrations under the same payment method. You may also print and complete the paper registration form and mail or fax it to NAMIC.

Does my convention registration include a hotel reservation?
No. You will need to use the hotel reservation link that NAMIC will supply to make a room reservation. However, you cannot make a room reservation until you have registered to attend convention. A unique hyperlink is required to reserve a room during convention and is contained in the confirmation email. For more information on the confirmation email, please read the paragraph below.

When and how is registration confirmation sent?
Confirmation is sent via e-mail, so please enter a valid e-mail address. If registering more than one person at a time, you will need to forward the confirmation e-mail to each delegate. Paying online with a credit card allows for the most expedient confirmation. Confirmation will be sent immediately after you submit your credit card information. If using the paper registration form or mailing a check payment, a confirmation e-mail will be sent once NAMIC enters your registration and processes your payment. Your confirmation includes a receipt, information on securing room reservations, cancellation policy, and other event information.

I am registered but plans changed and I am unable to attend, what do I do?
You may substitute a person to come in your place or cancel your registration. All registration cancellations and transfers MUST be made in writing. Cancellations received on or before Aug. 17 are 100 percent refundable. After Aug. 17, a $25 processing fee will be deducted. Any refund due will be issued within 15 business days following NAMIC’s receipt of the cancellation notice. No refunds are available after Sept. 2, so please plan accordingly. Mailed refund requests must be postmarked no later than Sept. 2 for consideration. Please forward all requests to registrar@namic.org or fax (317) 415-0802. Cancelling a convention registration with NAMIC does not cancel a hotel or tour reservation.

Who do I contact with questions about the hotel?
Please contact the hotel directly for general questions about the location. If you still have questions after speaking with the hotel, please call NAMIC at (317) 875-5250. If you are going to make a room reservation, you will need the information contained in your confirmation e-mail. You will not be able to make a reservation without the hyperlink contained in your confirmation.

Who do I contact with questions about optional tours?
The company handling all optional tours is:

Outstanding Productions
1501 Gaylord Trail
Grapevine, TX 76051
Telephone: 817-778-3210
FAX: 817-778-3348

www.outstandingproductions.com

What is the suggested attire?
Dress is business casual for all events except the board/advisory council dinner (invitation only) and the annual banquet, which are both business attire.

Where will convention activities take place?
All convention functions and events will be held in the Gaylord Texan Resort.

As a registered guest, what functions am I allowed to attend?
Registered guests at NAMIC’s 117th Annual Convention are invited to attend the Chairman’s Reception on Sunday evening, the Monday and Tuesday luncheon buffets, the Wednesday morning Guest Program, and the Wednesday Banquet. Guests are also welcome at all general sessions.

When will the Registration Desk be open?
The convention Registration Desk will begin operation on Saturday, Sept. 15 from 12-6 p.m. The Registration Desk is where you will pick up your registration packet, purchase event tickets, and make Guest Breakfast and Banquet ticket exchanges.

Registration hours of operation:

Saturday, Sept. 15 12 – 6 p.m.
Sunday, Sept. 16 7 a.m. – 7 p.m.
Monday, Sept. 17 7 a.m. – 5 p.m.
Tuesday, Sept. 18 8 a.m. – 4 p.m.
Wednesday, Sept. 19 8 a.m. – 12 p.m.

How do I reserve seating for the Guest Program or the Wednesday Banquet?
Bring the exchange tickets from your ticket booklet to the Registration Desk to reserve seating beginning Sunday, Sept. 16, at 10:30 a.m. When reserving seats for a group, please present all exchange tickets for the group at one time.

What hours will the Exhibit Show be open?
The Exhibit Show will be held in the Gaylord Texan Resort and Conference Center, and will be open the following hours:

Monday, Sept. 17	8 – 9:30 a.m.
	11 a.m. – 1 p.m.
	4 – 5:30 p.m.
Tuesday, Sept. 18	8 a.m. – 1 p.m.
	2 a.m. – 3:30 p.m.

What meal functions are included with my convention registration?
The Chairman’s Reception will take place on Sunday evening from 5:30 – 7 p.m. The menu includes heavy hors d’oeuvres and beverages. Luncheon buffets will be held on Monday and Tuesday, from 11:30 a.m. – 1 p.m. The Banquet will take place Wednesday evening. A cash bar is available from 6 – 7 p.m. Doors open at 6:30 p.m. Dinner begins at 7 p.m. with entertainment from 8:45 – 9:45 p.m.

Additional ticketed breakfast functions will take place during convention. If you purchased a ticket to a breakfast function, please check your registration packet for your ticket. A limited number of tickets will be available to purchase on-site for these functions.

NAMIC Worship Service and Breakfast – Sunday, 8 – 9:30 a.m.
NAMIC Merit Society Breakfast – Tuesday, 7:30 – 8:45 a.m.

What are the PFMM and Property Casualty Conference Senior Executives Breakfasts, and can I attend?
These are three outstanding networking opportunities designed with specific audiences in mind. Those individuals that have attained their Professional Farm Mutual Manager (PFMM) designation or are enrolled in the program will be invited to attend a casual breakfast, to connect with peers, foster new relationships, and share insights. Likewise, the Property Casualty Conference Senior Executive Breakfast is intended for the top management of property casualty primary writer insurance companies. This breakfast will have roundtable discussions on topics related to their operations, and encourage sharing of ideas. Lastly, the FMDC Roundtable Breakfast is for those attendees that have attained their Farm Mutual Director Certification. All three breakfasts will be by invitation only, and are offered at no charge to the delegate.

Are speaker handouts or video copies of presentations available?
Copies will be available on a flash drive and online through Convention Connection for any speaker that has provided handouts in advance. At this time, due to copyright restrictions, no video or audio taping will be distributed.

How do I obtain an advance copy of the registration list?
In an effort to provide our sponsors, speakers, and attendees the best level of service, we will send an electronic list of current registrants for events to the attendee or to the e-mail listed as the main contact as follows:

Attendees: 30 days in advance of the event and with the pre-conference communication sent seven to ten business days in advance of the event.

Sponsors: 60 days, and 30 days in advance of the event, once payment has been received.

Exhibitors: 30 days in advance of the event, once payment has been received.

Speakers: 90 days, 60 days, and 30 days in advance of the event.

Requests for registration lists by non-attendees, or in advance of these guidelines, will be provided an abbreviated list from the previous convention.

Questions can be directed to the Manager of Vendor Services, or the Assistant Vice President of Convention & Association Services.