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Susan Morgan

Susan Morgan
Project Coordinator

Telephone: 317.876.4257
Toll-Free: 800.336.2642 ext. 1057

NAMIC Online Salary Survey - Frequently Asked Questions


What are the benefits of an online survey vs. the paper product?

The online survey is a "living document" - participants add data throughout the year as schedules permit, and as salaries change. Salary data is trended forward (see below) so reports generated from the system are always current. With payment by credit card, access to the online survey is immediate - no waiting for reports to be delivered.

How many companies have submitted data for the survey?

As of Aug. 3, 2008, 147 companies had submitted data for inclusion in the survey reports. The number of participants grows daily - please contact us at for the current number of survey participants.

Is it too late to participate?

No. The NAMIC Online Salary Survey is updated continually throughout the year. The survey reports are updated weekly to reflect new data submitted by participants. Register today to submit your company's data and purchase the survey results at a significant discount. Your one year subscription to the online reports will begin at the time payment is received.

How is the report data segmented?

Type of Organization

Geography of Business

Total Number of Employees

Farm Mutual
Multiple Lines
Specialty Carrier

National Writer
Large Regional Writer
Small Regional Writer
Single State Writer
Local Writer

30 or less
2001 or more

Annual Direct Written Premiums



Less than $5 million
$5 - $19.9 million
$20 - $99.9 million
$100 - $499.9 million
$500 - $999.9 million
>= $1 billion

South Central
North Central
South Eastern
North Eastern


What positions are covered?

A complete list of positions covered by the survey is available here.

Can I see a sample page before I purchase?

Yes. View a sample page from the NAMIC Online Salary Survey.

Accessing the Online Survey

Do I need any special hardware or software to access the online survey data?

You will need an Internet connection and Internet Explorer 5.0 (or higher) or Netscape Navigator version 6.0 or higher. A high-speed connection is preferred for downloading reports. You will also need a current version of the Adobe Acrobat Reader software. If you don't have the Adobe Reader installed, you may download a free copy from

How can I get a username and password to access the salary survey online?

Visit and click Register. On the next screen, click the Register button (under the Company Registration heading). Enter your contact information and company profile, and you may select your own username and password for the system.

Will my NAMIC Online username and password work with the salary survey?

No. You will need to register separately for the NAMIC Online Salary Survey, as the two systems are not connected.

Using the Online Survey

Are instructions included for reading the reports?

Yes. Instructions are included with all printed copies of the reports, and are available online to survey subscribers.

How long is salary data stored in the database?

Data is automatically deleted from the salary database after 18 months. If you are a survey participant, you will receive a reminder to update your company's information prior to the expiration date.

How can you say the survey is always current when it can contain data entered up to 12 months ago?

The survey application provides two methods for making sure data is up-to-date. First, salary data that is available for reporting only if it is less than 15 months old. Second, survey data can be trended, or "aged" to account for changing economic conditions and the passage of time. The custom reporting control screen allows the user to specify the percentage wage change estimate and the focus date for data. For example, the user might estimate that salaries are increasing 4% per year and wants data current as of January 2009. Each individual reported salary is then trended for the number of months between its effective date and January 2009. An example of just one of those calculations would be as follows:

Salary of $30,000 entered on March 2008. Growth factor = 4 percent per year. *

Trending this salary forward to January 2009 is done like this:

$30,000 original + $30,000 X 4 percent X (10 months /12 months per year) = $31,000

* Using the most current data from WorldatWork, the Standard Reports should be defaulted as 4%.

How often is the survey database updated?

Salary data is entered by survey participants throughout the year via the Internet. When a participant submits new data and it falls within the normal parameters for that job, it will be used within 24 hours to generate custom reports. The standard reports, which are based on pre-defined data cuts, are updated weekly because this enables us to cache these reports and speeds up delivery time for the user.

When I attempt to run a custom report, nothing happens after a certain point. My web browser seems to "hang". What should I do?

In rare cases, this problem may be caused by your system's proxy server or firewall settings. A simple workaround is as follows:

  1. On the Tools menu, choose "Internet Options" and select the "Connections" tab.
  2. Click the "LAN Settings." button, then click "Advanced.". This will display the "Proxy Settings" tab.
  3. Add an entry for "*" to the "Exceptions" box. Click OK.

If the problem persists, please contact NAMIC Online Salary Survey support at 1-800-336-2642.

If I am the first to submit data for a newly added position, will my data show in the survey until others participate or is there a minimum number of companies that need to reply before it will be included in the survey?

There is a minimum of 5 participants required before any salary data shows up on the report. The number of orgs/ees will show up in the appropriate columns, but not the other data.

Some of our positions do not have a minimum and maximum salary range. Is there a way to enter the current salary without having to enter the minimum and maximum?

If your company has not established minimum and maximum salary levels for a position, please enter the average salary in both the minimum and maximum fields.

How should I enter data for part-time positions?

Because "part-time" has no standard definition in terms of hours worked per year, please annualize salary data for part-time positions prior to entry into the system. You can do this by multiplying the hourly rate for a position times 2,080 (40 hours x 52 weeks/year).

"My company has multiple locations. I would like to use the Spreadsheet Upload feature. However, the spreadsheet template does not contain a column for location. What should I do?"

To enter data for multiple locations using the Spreadsheet Upload feature, you must submit the data in separate files. After matching your jobs and preparing the spreadsheet, click "Switch Location" on the menu to set the desired location. Any data uploaded via the Spreadsheet Upload function will be applied to that location. The currently active location is always displayed at the top of the screen. When complete, click "Switch Location" again if you have additional files for submission.

"I would like to use the Spreadsheet Upload feature, but don't see a column for Degree of Match in the spreadsheet template."

Job matching must be done before submitting your spreadsheet(s) using the Spreadsheet Upload feature.

How do I remove a position from our job data?

On the Job Matching tab find the appropriate Job Family and click the "Match" button. Uncheck the box next to the Job Title you’d like to remove. This will remove the position from your job data. Previously submitted data for that job is not deleted but marked inactive. To reverse the removal simply re-check the Job Title box.

"I'm prompted for a PIN number when I attempt to access the survey reports online. Our company has an active subscription, but we have misplaced the PIN. How do I obtain the PIN number so I can access the survey reports?"

PIN numbers are sent automatically when a subscription to the online survey reports is purchased. Contact NAMIC at or 1-800-336-2642 for assistance in retrieving your PIN.

Participating in the Salary Survey

My company is not a member of NAMIC. Can I still participate?

Yes. Membership in NAMIC is not required, although members do receive a substantial discount. To learn more about joining the P/C industry's #1 trade association, click here.

Does my company receive a discount for participating in the salary survey?

Yes, all participants (regardless of NAMIC membership) receive a discount for participation in the survey.

I prefer not to purchase or access the survey online. Can I still participate?

Yes. The survey form and report are both still available as paper documents. Call or e-mail us today to request a "Salary Survey Package" 1-800-336-2642 or, or download the survey form and position descriptions today.

Can I upload a file containing my company's survey data submission, rather than entering it manually?

Yes, spreadsheet upload is now possible. Once you have completed Job Matching for all of your positions, you may upload a spreadsheet with your company's data.

Purchasing Salary Survey Reports and Subscriptions

Why isn't the salary survey available free of charge to NAMIC members?

To keep dues low, NAMIC operates on a "pay as you go" system for services provided by the association that fall outside of our core functions such as state and federal advocacy. To be fair, only those companies that use the salary survey pay for it. It is not subsidized by member dues.

What payment methods are accepted?

Payment can be made online with a credit card for immediate access, or via check. If paying by check, you will not be able to access the online reports until your payment has been received at our office.

What is the price for the salary survey?

Prices shown below for online access to the salary survey are for a term of one year (365 days from purchase).

Member - Participant

Paper Survey Report (one time snapshot)


Online Reports Subscription (12 months)


Member - Non-Participant

Paper Survey Report (one time snapshot)


Online Reports Subscription (12 months)


Non-Member - Participant

Paper Survey Report (one time snapshot)


Online Reports Subscription (12 months)


Non-Member - Non-Participant

Paper Survey Report (one time snapshot)


Online Reports Subscription (12 months)


Is there an additional fee to allow others within my company to access the online reports?

No. For security, each user needs a PIN number to access the survey reports, but there is no additional charge to allow multiple individuals to access the reports.

I received an e-mail notification that my survey data is about to expire. What should I do?

Simply log in to the survey website and enter current compensation data for the positions that you have already matched, or upload a spreadsheet containing your company's current salary data. There is no need to match positions again, as they are retained in the system. This would also be a good time to add any new positions or locations to the survey data that your company has submitted.

How do I renew my subscription to the NAMIC Online Salary Survey?

First, make sure your salary and position data are up-to-date, so you will receive the participant discount on your renewal. Then, simply click on the 'Purchase' link on the salary survey website. Verify the contact information and either enter credit card information or check the "Bill Me" box. If you renew your subscription before the month it expires please e-mail to ensure your renewal is credited to the right month.

I have completed my data submission. How do I access the reports?

To purchase a subscription, follow these steps:

  1. Visit the survey website at, and login using your username and password for the NAMIC Salary Survey.
  2. Click the 'Purchase' button near the middle of your screen.
  3. Select Qty 1 of either the 12-Month Online Subscription or the Printed Report and then click Submit.
  4. On the next screen, fill-in or verify the contact and billing information displayed. If you choose to pay by credit card, you will receive a PIN to access the survey reports within 24 hours. If you choose to pay by check, you will receive the PIN once payment has been received at our office.
  5. Once payment has been received, you will be able to visit the "Access Reports" link on the salary survey main page (visible after logging in).

Please note that the database is reviewed and updated nightly. You may need to wait until the next day for your company's participation status to be accurately reflected.

Customer Support

If you have additional questions, or require assistance, please e-mail us at or call 1-800-336-2642.

Attention: Salary Survey
3601 Vincennes Road
Indianapolis, IN 46268

Posted: Thursday, March 25, 2010 2:38:26 PM. Modified: Thursday, October 25, 2012 10:56:47 AM.

317.875.5250 - Indianapolis  |  202.628.1558 - Washington, D.C.

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